Empress Angkor Resort & Spa

Empress Angkor Resort & Spa Reviews

Empress Angkor Resort & Spa

NR6, Krong, Siem Reap, Siem Reap Province, CambodiaView Hotel Details
Empress Angkor Resort & Spa
Empress Angkor Resort & SpaEmpress Angkor Resort & SpaEmpress Angkor Resort & Spa
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Empress Angkor Resort & Spa Guest Reviews

4.2/5
Very Good
32 review
Verified reviews
Location4.3
Amenities4.0
Service4.2
Cleanliness4.4
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All reviews(32)
Positive reviews(20)
Reviews with photos/video(2)
Tan Wei Ren
Superior Room
Stayed in Sep 2024
Business travelers
6 review
3.5/5
Posted on Jan 15, 2025
Hotel was big and spacious, but rooms are dated and dark. Insufficient amenities and poor offering for food.
Pankaj
Deluxe Family Room
Stayed in Aug 2024
Family
1 review
4.7/5
Amazing
Posted on Sep 16, 2024
We recently stayed at the Hotel Empress Angkor Resort & Spa in Siem Reap for a 3-night family vacation, and it was an exceptional experience. From the moment we arrived, we were impressed by the sheer size of the family suite. The rooms were spacious, giving us ample space to relax and enjoy our time together. In addition to the size, the rooms and the hotel itself were impeccably clean, which made our stay all the more comfortable. The staff at the hotel truly made our visit memorable. They were incredibly friendly and always eager to assist with any requests we had. It was evident that they went above and beyond to ensure that every guest felt welcome and well taken care of. One area where the hotel could improve is the breakfast options. The selection was somewhat limited, but the staff was more than willing to accommodate our preferences. When we asked, they were happy to prepare dishes to our liking, which made a significant difference in our overall dining experience. Overall, our stay at Hotel Empress Angkor Resort & Spa was delightful. The spacious, clean rooms and the excellent service provided by the staff made it a place we would highly recommend to others visiting Angkor Wat.
Response from Property: Dear Pankaj,thanks you so much for you time to review your feedback your recent stay with us. I will brief what you feedback to our team and more improve. We hope that we canc serve you next trip in Siem Reap. Best Regards,The management Team
Anonymous User
Superior Room
Stayed in Oct 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jan 7, 2025
Very nice hotel, clean rooms and nice pool.
Response from Property: Dear Value guest,thanks you so much for you time to review your feedback your recent stay with us. I will brief what you feedback to our team and more improve. We hope that we can serve you next trip in Siem Reap. Best Regards,The management Team
AliReza
Deluxe Room with Pool View
Stayed in Jan 2024
Solo travelers
5 review
3.5/5
Posted on Feb 15, 2024
a bit away from town. Very sticky gym, probably haven’t been cleaned since the Covid time. Saying that, staff were very friendly and helpful.. I did like the breakfast as the selection was almost intercontinental.
Response from Property: Dear Sir/Madam,Warm Greeting!Thank you for choosing Empress Angkor Hotel for your accommodation during your visit in Siem Reap. Regarding to the gym, we do cleaning and open daily but we will take note and making an improve for your feedback.Best Regards,The Management Team.
Guest User
Superior Room
Stayed in Nov 2023
Couples
7 review
3.2/5
Posted on Jan 1, 2024
Old style resort on Road 6, with some spacious rooms, but with some signs of age. Pool area is large and immaculate; best thing about the hotel; and the buffet breakfast was vast and delicious.
Response from Property: Dear Sir/Madam,Warm Greeting!Thank you so much for giving us your value time about the review. I hope we have next chance in the future to serve youBest Regards,The Management Team.
PICH KHEMRA
Superior Room
Stayed in Nov 2024
Family
14 review
4.0/5
Very Good
Posted on Jan 24, 2025
Room is the good
Panharith In
Superior Room
Stayed in Mar 2024
Family
6 review
4.2/5
Very Good
Posted on May 12, 2024
It is a really good and affordable hotel.
Response from Property: Dear Value Guest,firstly, I would like to say thanks you for chose our hotel as your accommodation during trip in Siem Reap! Moreover, thanks for your time to review our hotel about your experience during stayed. I hope we can have time to serve you for your next trip in Siem Reap. Best Regards,Assistant Sales Manager
Anonymous User
Deluxe Room with Pool View
Stayed in Oct 2022
Booked for others
18 review
4.5/5
Great
Posted on Nov 17, 2022
The location is just opposite former Cambodian Culture Village which is along the way to Siem Reap Airport.
Response from Property: Dear Value guest,Thanks kindly review about our hotel. I would like to say thanks and hope we have time to serve you more in the next future. Best regards,Ms. DALY
mira22
Deluxe Room with Pool View
Stayed in Nov 2022
Family
2 review
4.5/5
Great
Posted on Jan 13, 2023
The hotel was alittle bit further out from downtown but it was beautiful! The wood was used so artistically it didnt feel over powering at all. The staff was helpful and friendly and the breakfast was amazing! We got to choose 2 choices each for breakfast which was very generous! The meals portions were decent and also had a fresh fruit and coffee refills. We really enjoyed our stay!
Response from Property: Dear Mira22,Warm greeting!Thank you so much for your spending value time staying at our property and we are really appreciated that you love our services.Best Regards,The Management Team
Guest User
Studio Room
Stayed in Jan 2024
Business travelers
31 review
5.0/5
Outstanding
Posted on Feb 14, 2024
The room is very good, the stay is comfortable and the environment is good
Original TextTranslated by Google
Response from Property: Dear Sir/Madam,Warm Greeting!Thank you for choosing our Empress Angkor Hotel for your accommodation during your visit in Siem Reap. And we are appreciate for giving us review about hotel. We hope next time we have chance to serve you in a next future.Best Regards,The Management Team.
Guest User
Superior Room
Stayed in Jun 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Sep 22, 2023
Service: The customer service sister has a very good attitude👍
Original TextTranslated by Google
Response from Property: Dear Sir/Madam,Warm Greeting!Thank you so much for choosing our property for your accommodation during your trip in Siem Reap. We are really appreciate that you like our service. Best Regards,The Management Team.
Guest User
Superior Room
Stayed in Nov 2023
Travel with friends
13 review
5.0/5
Outstanding
Posted on Dec 6, 2023
Average, low-key luxury
Original TextTranslated by Google
Response from Property: Dear Sir/Madam,Warm Greeting!Thank you so much for leaving an experience review. Hope we have next chance in the future to serve you.Best Regards,The Management Team.
Guest User
Stayed in Dec 2024
Other
4.0/5
Very Good
Posted on Jan 3, 2025
Hotel is very beautiful. Wood work in the entire hotel is really awesome. You can spend time enjoying the beauty of the artistic wooden decor and architecture. Rooms are species and comfortable. Breakfast is good, but could be better. Room service, staff is excellent. Pool/bar area is good. Restaurent is good too.
Guest User
Stayed in Nov 2024
Travel with friends
5.0/5
Outstanding
Posted on Dec 12, 2024
Excellent hotel with nice accommodations and morning breakfast. Very helpful staff for arranging taxi to airport and market area. Highly recommend staying at this hotel for visiting Angkor Wat. Enjoyed there bar and swimming pool. Beautiful lobby with elegant decoration.
Guest User
Stayed in Mar 2024
Other
4.0/5
Very Good
Posted on Apr 18, 2024
Everything was good except the wifi. The 2nd floor 2000ish room has no signal. (You calles receptionist for the solution You only get an apology and the wifi still not work)🙂 If you try to used the data pls keep in mind that only SMART cellular works, the rest are just like the wifi💀