Victoria Central Residence

The location is convenient, close to attractions and accessible. Guests appreciate the friendly staff and excellent service. They also enjoy the spacious, elegant rooms and delicious breakfast options.

beautiful room. recommand!!

Pros: The place’s location is not too bad, short walk to pub street and easy to hail Grab tuktuks. There is one girl there that speak some English and very good service. She was very helpful. But mostly we see staff standing around and when we asked for towels it never came. Cons: Our first room was by the pool and it was infested with mosquitoes. Spent the first day googling risks of catching malaria. No repellent was strong enough. Once we requested to go up, the new room was much better. Go for higher levels in general in Siem Reap to avoid mosquitoes, especially do not be near the pool. The pool was dirty but the kids insisted on going in so god help us! I don’t think chlorine is a thing here. The BIGGEST ISSUE for us is cleanliness. It’s ok to be old but not ok to be dirty. Everything was dirty, we have to take out the wipes and clean ourselves. The yellow seats are so disgusting I think my plane seats were more clean. This is one of the dirtiest hotel I’ve ever stayed. The published photo are much nicer than it actually is… :( The pillows… omg if you are already there do not look inside. It’s putrid! Our friend’s room’s shower head was like a single tiny jet stream and the sink overflows. Bath gels in the shower are all empty, it’s just for show. They don’t refill even if you ask. …… This hotel has good potentials but just lack of good management. Channel some Japanese cleaning spirit it will do well! If you want to stay there go for a grand suite on the very top floor. But you need to keep the curtains closed as it gets very hot.