Royal Angkor Resort & Spa Reviews

I am a Chinese tourist who went to Siem Reap for the Songkran Festival. This is the first time that it is so bad. The superior room with more than 500 RMB does not have a hot water bottle. I can’t even eat instant noodles. Generally, there are two bottles of mineral water in the room. You have to wait for the waiter. The room will be cleaned for you the next day! There are grains on the quilt, as if the sand does not look clean, I will not stay in this hotel for the second time, and this hotel is not considered a four-star hotel! ! !

The five-star hotel in Cambodia is well-equipped, but the Wi-Fi in the room is poor, the breakfast is rich, and the urban transportation is convenient. Diagonally opposite is the Cultural Village and a large Ferris wheel, but it takes more than 10 minutes to walk to a better restaurant.

The hotel service is very timely, the buffet breakfast is very rich, and it is very comfortable to enjoy the coolness by the pool after going out for a swim in the evening. It's just that the hotel facilities are relatively old, and it can be considered to be updated after the epidemic.

How bad is this hotel: 1. We were arranged here by Ctrip because another hotel designated by Ctrip has closed down. Of course, there are vacancies on the Internet. Check in, saying that the system can't find it; 2. Fill in the laundry list according to their requirements, and it says $3.15 for a pair of pants, and it will be done the next day. As a result, it was not delivered the next night. After looking for the front desk, I went to wash the clothes to get them back the next day, and told me that it would cost $5, and the clothes were very dirty, so I was speechless; 3. Eat a meal in a restaurant, $20 It’s fine if there’s no additional service charge and tax written on the steak. It took 1 hour. Is the beef you bought freshly cooked? Worst of all, is this steak? It's clearly beef tendon, it can't be chewed or chewed, and it will directly lift the table. There are still many bad reviews, so I won't list them one by one, so don't go there anyway.

Quiet and comfortable, not bad

Overall, very good, but improvements are definitely required. The hotel is a bit dated and musty. Only the rooms are air conditioned and as it was oppressively humid while we were there, which took the edge of our stay. But the staff were amazing. Everyone we dealt with were superb with one lady in particular who was friendly and remembered our drinks order. She also gave us advice on what to see. I would love to stay there again but during the cooler time of the year. I am not sure if I can mention her name here, but she was excellent.

The hotel is gorgeous and the staff is excellent. We spent some time photographing the beautiful decorations that are inside and outside. Our room was spacious and clean with very classy wood floors and unique wood furniture. My wife was especially delighted with the claw foot jacuzzi tub! The hotel desk was very helpful arranging transport and making honest recommendations about the many local attractions. I think that most of the guests are here for Angkor Wat and the other spectacular temples but this hotel is a worthy resort destination in its own right.

We had a single night at this hotel on route to our holiday on the Mekong. The Hotel is on the main road out of Siem Reap and has a large pool surrounded by trees. After enjoying the ‘Happy Hour’ drinks we had a very pleasant meal in the restaurant, oddly there didn’t seem to be many other guests.

We were part of a LE tour This hotel was below par! There was a used bottle of body lotion in the BR The A/C did not work, the curtains were covered in mould The bathroom smelled I was totally disappointed with the booking company choosing this hotel , breakfast was just ok, coffee undrinkable The staff were very good

We had a fantastic time.. huge property and grand resort. Had a Lovely time. The staff is polite and courteous. Special thanks to all the staff of the resort for making our journey so comfortable. I highly recommend this hotel for travellers to siam reap.

This is the second time we have stayed here. I have nothing but good things to say about Royal Angkor Resort. The place is clean, the staff very friendly and the food is very good. The resort is not too close to town, but close enough to be convenient. The rates are very reasonable too. I would recommend to anyone to stay here, you won't be sorry.

Beautiful resort hotel on gorgeous tropical grounds. My over-sized room had a stunning view from the private balcony of the HUGE, spotlessly-clean pool and surrounding lush gardens. Very clean rooms, well-operating A/C and nice bath accessories with both a shower AND a free-standing tub. Mrs Savorn & other staff were FANTASTIC... so friendly, very helpful. The location was less than a 10-min fun & easy tuk-tuk ride, which the hotel arranged--and costs just a few USDs. Or, during certain set times of the day, there's a FREE shuttle to the vibrant Pub Street area.

Beautiful decor and artefacts give an amazing atmosphere in this hotel. The staff are very friendly and kind. Their recommendations for places to see, restaurants to visit and tuk tuk drivers to see the sights with were spot on! Lush tropical grounds and Cambodian sculptures add the the charm of this place.

This is an older resort located outside of town on a busy commercial *****. (The location reminded me of the busy highway outside of Disney or Universal, with its many hotels). The lobby is beautiful and the staff are lovely. The first impression is one or restful luxury. However, the public areas, including the interior hallways, are not air conditioned, so it gets pretty stifling walking to your room. This may be a cost savings, or it may be just because it is an older property. The rooms do have a/c once you put your key in the slot by the door. Our room took a very long time to cool off; we called, but they kept telling us to wait. It did eventually cool off, but then it broke in the middle of the night dripping water all over the floor. They did come to fix it in a timely manner when we notified them the next day. Also at night, we were startled to see hundreds of small insects crawling all over the balcony doors outside the room, attracted to the light inside. This was unpleasant; we had to turn off the lights or keep the curtains shut once it got dark so they wouldn’t congregate. (Or we wouldn’t see them). The room itself was spacious, with plenty of space for storage, a balcony, and a beautiful view of the pool. This was the standard room, I imagine the deluxe are even nicer. The bathroom was also spacious, with a shower and separate jacuzzi tub. The decor is lovely, with many Asian and antique touches. The wifi in the room was not very good. The pool is beautiful, with a bar and fun elephant showers. The restaurant food was decent. Still, the hotel has an older, musty feel, and some things don’t work as well as they should. The location is on a busy commercial ***** outside of town. This is ok if you’re only going to visit Angkor Wat and would like resort amenities to return to at the end of the day. Still, Siem Reap is a fun and pretty little town, with lots of fun bars, restaurants, and shops for all kinds of interests and budgets. We would have preferred to be located in a more central area within walking distance of all of that. If you’d like to see a bit of the town rather than be isolated, I would stay somewhere else. We had read in another review that the hotel offered a shuttle service to the town, but we didn’t see that and we were not told about that when we got there. We took a tuk tuk to town and back, on the very busy highway, which was certainly an adventure, though it’s quite common here.