To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(27)
Positive reviews(21)
Reviews with photos/video(7)
Negative reviews(4)
Deltan
VIP Suite With Private Pool
Stayed in Jun 2024
Family
27 review
4.7/5
Amazing
Posted on Jul 16, 2024
A relaxing resort surrounded by nature. Very polit, rensponsible and helpfull staff.
- Ala carte menu for breakfast
- no hand shower
Response from Property: Dear Deltan, Thank you so much for spending your valuable time review our hotel for your trip to Siem Reap, Cambodia. We are appreciated to hear that our place is good for relax, and you like the nature around our resort. Our entire team are so excited to hear that our staff are helpful and make your stay enjoyable. We will waiting for your for the next visit. Kind regards, The Anataya Resort Team
Ay Shyuan
VIP Suite With Private Pool
Stayed in May 2024
Solo travelers
2 review
1.0/5
Posted on Jun 26, 2024
Toilet bowl was choked. Swimming pool deck was choked too. Shower wasn’t warm at all and it ate up into my departure time. In the end the laundry bag was also chargeable though it wasn’t mentioned when I asked about it. The five stars are questionable. Many mosquitoes. Lizard was so loud.
Response from Property: Dear Ay Shyuan, Thank you so much for taking your time to write a review for us. We were regret to read your comments after staying with us. All above feedbacks, I have checked with our team and we tried to fix the issue as soon as possible after you contacted to our team. We have changed the room for you immediately after we received this feedback. We are apologized for this inconvenience causes happened during your stay. All our rooms are double checked before guest check in, but it was very big rain during your stay. So things happened out off our management and checking. Then we changed the room for you to another room which is the same room type. As mentioned, it was rainy season here during your stay in July, so there are mosquitoes and lizard. We did mosquito spray every week at least 2-3 times per week in public area, and we spray before guest check in. The lizard our housekeeping and gardener team always catch them, but you can be seen sometimes only as our area look green everywhere. The laundry bag, I have checked with my team we are sorry that my team missed to inform you in advance. We have already brief this to our team again. We appreciate the feedback and hope to welcome you back to Cambodia again.Yours Sincerely,The Anataya Resort Team
Chris3Curtis
VIP Suite With Private Pool
Stayed in May 2023
Couples
41 review
1.0/5
Posted on Jun 25, 2023
Arrived at the hotel to find out after a long day of travel that the hotel was permanently closed. Hotel said they tried to notify us but we did not receive anything. They quickly tried to move us to the sister hotel in a different location and a different room. We booked this hotel for the private pool and the hotel they tried to put us in didn’t even offer that. I had fully paid for the hotel in advance and I am now stuck trying to get a refund. Do not book this hotel. The sister hotel was also Nita by Vo but different location in siem reap.
Response from Property: Dear Value Guest, We are pleased to announce that the previous owner for this property is no longer here. Now, our new brand start up the renovation in early of 2024, and our name "The Anataya Resort". All of our team will warmly welcome you with an amazing experience with our friendly staff and a new look of our resort. The Anataya Resort will always looking forward to welcome you any time. Thank you so much :-)
Jess Lok
Junior Suite King
Stayed in Dec 2022
Couples
8 review
5.0/5
Outstanding
Posted on Jan 29, 2023
Nice hotel really clean and service is good
Response from Property: Thank you for your wonderful review posted. We wish you a pleasant trip back home.
James Willing
Poolside Suite
Stayed in Jul 2022
Business travelers
15 review
5.0/5
Outstanding
Posted on Sep 1, 2022
Quiet and peaceful. Very spacious room and nice layout. Like many other hotels in Siem Reap, this hotel is still suffering from the impact of COVID. The service was exceptional.
Response from Property: Thank you for your amazing rating and review shared. It meant a lot for future travelers who looking for great place to stay. We are reopening and that we are striving our best to accommodate our customers. Nita by Vo team,
Kevinphon
Junior Suite King
Stayed in Dec 2022
Couples
117 review
5.0/5
Outstanding
Posted on Jan 5, 2023
Nice place and excellent swimming pool. Staffs are friendly
Response from Property: Thank you for you perfect rating. We wish you a pleasant journey back home.
子秋
Family Connecting 2-Bedroom
Stayed in Oct 2024
Family
8 review
4.0/5
Very Good
Posted on Nov 5, 2024
Like 👍! Kokokoko
Original TextTranslated by Google
Response from Property: Dear 子秋, Thank you so much for your great review sharing your feedback while staying with us. We are excited to hear that our environment and services was nice for you, our team will keep up more and more. We are looking forward to welcome you back again soon.Your sincerely,Le Mayansa Resort Management
Guest User
VIP Suite With Private Pool
Stayed in Apr 2023
Couples
12 review
1.0/5
Posted on May 13, 2023
Very bad, I called on the same day and confirmed that there is a reserved room type. At night, I picked up the airport and took me to another hotel. They said that the hotel was out of electricity and needed repairs. The new place has small rooms, old facilities, and super loud air conditioners. The last second God, I have been busy for a long time, so I have to book a new hotel, this one is too bad, don't go
Original TextTranslated by Google
Response from Property: Dear Value Guest, We are pleased to announce that the previous owner for this property is no longer here. Now, our new brand start up the renovation in early of 2024, and our name "The Anataya Resort". Our team will warmly welcome you with an amazing experience with our friendly staff and a new look of our resort. The Anataya Resort will always looking forward to welcome you any time. Thank you so much :-)
Anonymous User
VIP Suite With Private Pool
Stayed in Aug 2022
Couples
1 review
5.0/5
Outstanding
Posted on Sep 14, 2022
The hotel room is large and comfortable. The service attitude of the hotel staff is super good. It is a nice hotel and the breakfast is delicious. I will choose this hotel next time I come to Siem Reap.
Original TextTranslated by Google
Response from Property: Thank you for your perfect rating. We are so glad to hear that you enjoyed your stay with us. We wish you a pleasant trip back home and looking forward to having you again in the near future. Nita by Vo Team
Guest User
Poolside Suite
Stayed in Dec 2022
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jan 26, 2023
The service is very good, we must come again next time
Original TextTranslated by Google
Response from Property: Thank you for your wonderful review posted. We wish you a pleasant trip back home.
Guest User
Poolside Suite
Stayed in May 2022
Family
4 review
5.0/5
Outstanding
Posted on Jun 11, 2022
The hotel is clean and out of the way, but the road is good and it is convenient
Original TextTranslated by Google
Response from Property: Thank you for your wonderful review score. We wish you all the best and looking to welcome you back in the near future. Best regards, Nita by Vo Family
Guest User
Stayed in Dec 2022
Couples
5.0/5
Outstanding
Posted on Jan 31, 2023
The Resort is neat and tidy with friendly staff .Our room is very spacious and comfortable. Will definitely recommend to my friends for future visit. Superb! Pool is fabulous, and location is 15mn to the town but its good for avoid noisy and relaxing with Nature
Guest User
Stayed in May 2023
Travel with friends
5.0/5
Outstanding
Posted on Jun 10, 2023
We stayed at this property for 4 days. It feels as though it just coming back to life from the pandemic. There were things around the resort that were needing attention but the staff were kind and attentive to our needs. We got in very late to the property and were met by Mr. V. The staff made our visit so welcoming and answered all our questions. We enjoyed breakfasts and dinner at the property. It was well rounded with a variety to choose from on the menu. The room was spacious and we were able to enjoy our private pool a few hours to beat the sun. Mr. V helped us with seeing Angkor Wat at sunrise and toured us around the entire complex as well as run us into downtown Siem Riep. The staff is what really makes this hotel enjoyable and memorable.
Guest User
Stayed in Jan 2023
Family
5.0/5
Outstanding
Posted on Feb 27, 2023
The reasort is very nice and a quiet place to stay,I really enjoy the service that the staff there are, they are friendly and quick,Spacious living room is like my own house,big pool side,I hope one day I will visit again and I will stay there.
Response from Property: Dear horl p, Thank you for your perfect rating our resort (5*) on TripAdvisor. We appreciated your valued time in sharing your wonderful experience while staying with us. Set against a backdrop of lush Cambodian countryside, Nita by Vo Angkor Resort is an ideal base for guests to explore Siem Reap's Old Market along with its buzzy bars and boutiques selling locally produced fashion and homewares. If you looking where to stay away from hustle and busy town, choose nowhere but Nita by Angkor Resort. We wish you all the best and a pleasant journey back home. We look forward to welcome you back in the near future. Best regards, The Management
Guest User
Stayed in Jan 2023
Family
5.0/5
Outstanding
Posted on Feb 27, 2023
This is the first time for my vocation to traveling Siem reap Cambodia with my family , We have been chosen one place to stay for 5 days with a Quiet place , Green Garden around resort, big pool side room is perfect and staff they are so friendly. Especially tour transportation service so very nice If went to visit downtown like night market, old market just spent 15 minutes from resort I hope next time I will be here again with my family and with my friends.
Response from Property: Dear horl p, Thank you for your perfect rating our resort (5*) on TripAdvisor. It meant a lot o us and future travelers. If you looking where to stay away from hustle and busy town, choose nowhere but Nita by Angkor Resort. Set against a backdrop of lush Cambodian countryside, Nita by Vo Angkor Resort is an ideal base for guests to explore Siem Reap's Old Market along with its buzzy bars and boutiques selling locally produced fashion and homewares. We wish you all the best and a pleasant journey back home. We look forward to welcome you back in the near future. Best regards, The Management