The Royal Family Suite by Memoire Palace Resort & Spa Guest Reviews
4.7/5
Amazing
25 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(25)
Positive reviews(18)
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Awesome stay(10)
Great service(6)
_Alex_
Luxury Garden Suite
Stayed in Nov 2024
Couples
27 review
4.5/5
Great
Posted on Jan 4, 2025
Hotel itself is very beautiful. Negative topics is the distance to the Center of the city and also the noise in the apartment, produced by the pool bar.
Response from Property: Dear Alex,Greetings from The Royal Family Suite by Memoire Palace Resort!Thank you for your wonderful feedback! We're glad to hear you found our hotel beautiful. We apologize for any inconvenience caused by the distance to the city center and the noise from the pool bar. Your comments are valuable, and we will look into ways to improve the experience for our future guests. We hope to have the opportunity to welcome you again.With our love & careMealea THENGEcommerce Executive
Guest User
Luxury Garden Suite
Stayed in Nov 2024
Couples
28 review
4.7/5
Amazing
Posted on Dec 4, 2024
A bit too far to walk to the town, traffic and the road are busy without proper walkway is unsafe for tourists like us to walk. Overall it is a good hotel if you prefer a quiet place
Response from Property: Dear Valued residence,Thank you very much for choosing to stay with us and sharing your feedback here, Our location is about 5mn by tuk tuk and yes if you walk would take a bit more time but the resort is provide city drop off for all resident and they can book with our team 24hours if they prefer the service.We are well known as relaxing resort with fresh environment from our green garden, huge swimming pool specially the private balcony of each suite to actually recharge energy after long day sightseeing. We hopefully to welcoming you back again for your returning to Angkor Wat.With our love & care,Samlei HAPEcommerce Manager
goCambodia
Luxury Grand Garden Suite
Stayed in Oct 2023
Family
3 review
5.0/5
Outstanding
Posted on Nov 5, 2023
Marvelous experience and enjoyable stay at the resort with a lot of offers!!!
kimmeng
Luxury Pool Suite
Stayed in Jun 2023
Family
4 review
5.0/5
Outstanding
Posted on Jul 30, 2023
Good location and service, specially breakfast Good and delicious so much. I’ll go to stay there again. Enjoy life
Khendy
Exclusive Double Or Twin Room
Stayed in Dec 2023
Family
1 review
4.5/5
Great
Posted on Jan 10, 2024
It was my first time staying at The Royal Family Suite by Memoire Palace Resort and Spa and I loved it! I stayed at the Grand Pool Suite, it was luxurious and spacious. 10/10 would recommend. Love the view, room, pool & buffet! Definitely staying there again in the future.
Guest User
Exclusive Double Or Twin Room
Stayed in Nov 2023
Family
21 review
5.0/5
Outstanding
Posted on Jan 1, 2024
Beautiful property with amazing service. Will definitely stay there again. Thanks to John and Lin.
eruin347
Luxury Garden Suite
Stayed in May 2023
Travel with friends
17 review
5.0/5
Outstanding
Posted on Jun 14, 2023
I rarely take time to write detailed reviews but I wanted to share my truly unforgettable experience at The Royal Family Suite by Memoire Palace Resort & Spa.
Nestled amidst the vibrant city, the hotel stands out as the epitome of luxury and hospitality. Impeccable service (a special thank you to the manager, John), exquisite, carefully thought out design (you can literally swim from your balcony), and outstanding amenities, I genuinely believe Memoire Palace Resort & Spa has established itself as the premier destination for travelers seeking an unforgettable experience in Siem Reap.
Some of my favorite parts about the hotel and experience in general were:
Interior & Exterior Architecture: A harmonious blend of traditional Khmer influences and contemporary elegance creates a truly breathtaking atmosphere. The attention to detail in the interior design, with its lavish furnishings, excellent choice of lighting, and unique artistic touches, elevates the overall experience to new heights. The room was spacious, elegantly furnished, and equipped with state-of-the-art amenities. The plush bedding, tranquil ambiance, and panoramic views create an oasis of relaxation.
The Exceptional Service: One of the standout features of Memoire Palace Resort & Spa is its commitment to providing exceptional service to its guests and the environment. The staff members are attentive, courteous and go above and beyond to meet every guest's needs. The manager even made an effort to visit me at the gym as he could not greet me at the reception. The hotel's staff is truly dedicated to creating a seamless and memorable stay for each visitor. In addition, the commitment to a plastic-free experience was impressive - there was literally none in all the facilities. They should be commended.
Culinary Options: Memoire Palace Resort & Spa boasts an impressive array of dining options, each offering a unique culinary experience. From traditional Khmer delicacies to international flavors. The Stage 1960 had an impressive menu with imported meats I doubt can be found elsewhere; breakfast every morning was beautiful with the freshest local ingredients to create innovative dishes; even the room service, typically an afterthought, was thoughtful with something for everyone.
Location: The Royal Family Suite by Memoire Palace Resort & Spa is ideally located. The hotel is a stone's throw away from the magnificent Angkor Wat, allowing guests to easily explore the UNESCO World Heritage site. Additionally, it's only a 2-minute ride to the bustling Old Market and the vibrant Pub Street, providing convenient access to local markets, shops, and lively nightlife. Tuk-tuk drivers are on standby outside the hotel so there is no wait
In summary, Memoire Palace Resort & Spa is a beacon of luxury, hospitality, and elegance in Siem Reap. I have yet to find a flaw! Whether you are a business traveler, family, or here for a honeymoon - I highly recommend choosing this resort when booking your accommodation in Siem Reap!
Eakmov
Luxury Pool Suite
Stayed in Oct 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Nov 10, 2024
Good service.
Response from Property: Dear Eakmov,Greetings from The Royal Family Suite by Memoire Palace Resort & Spa!Thank you very much for choosing to stay with us and sharing your great feedback here, we hope to welcoming you back again to experience with us for your returning to Angkor Wat, Siem Reap, Cambodia.With our love & care,Samlei HAPEcommerce Manager
Guest User
Luxury Grand Garden Suite
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 29, 2024
It was better than expected. I was very happy to stay here for four nights. The swimming pool was very good!
Original TextTranslated by Google
Response from Property: Dear valued guest,Greetings from The Royal Family Suite by Memoire Palace!Thank you so much for your wonderful review! We’re thrilled to hear that your stay exceeded expectations and that you enjoyed the pool. It’s always our goal to provide a memorable experience, and we’re so glad we could do that for you. We hope to welcome you back for another fantastic stay soon.With our love & careMealea THENGEcommerce Executive
Dongshanwuying
Luxury Garden Suite
Stayed in Nov 2024
Other
25 review
5.0/5
Outstanding
Posted on Dec 23, 2024
Overall, it's very good. Every waiter in the hotel is very enthusiastic, the service is very attentive, the environment is beautiful, and the breakfast is rich. The only drawback is that it will be greatly affected if the guests staying next to you are noisy, and the sound insulation is not very good.
Original TextTranslated by Google
Response from Property: Dear Dongshanwuying,Greetings from The Royal Family Suite by Memoire Palace Resort & Spa!Thank you for your kind review. We are so happy to hear that you enjoyed the service from our team, the beautiful environment, and our breakfast offerings. It’s always a pleasure to know that our guests feel well taken care of during their stay.We truly appreciate your feedback regarding the sound insulation, and we apologize for any inconvenience caused by noise from neighboring rooms. Please be assured that we will look into this matter to ensure a more peaceful experience for future guests.We hope to welcome you back again in the nearest future.Please enjoy your next destination and safe flight back home.Best regards,Mealea THENGEcommerce Excutive
Stella Meijers
Luxury Grand Garden Suite
Stayed in Oct 2024
Couples
9 review
5.0/5
Outstanding
Posted on Nov 25, 2024
This night is an extension, because it is a very nice stay.
The review is already written :))
Original TextTranslated by Google
6/8
Response from Property: Dear Stella Meijers,Greetings from Memoire Palace Resort & Spa!Thank you very much for choosing to stay with us and give us the great feedback, we hopefully to welcoming you back for your returning.With our love & care,Samlei HAPEcommerce Manager
Missrain1022
Luxury Grand Garden Suite
Stayed in Sep 2024
Family
67 review
5.0/5
Outstanding
Posted on Oct 20, 2024
Good environment, good service, good breakfast, great swimming pool, the whole family is very happy
Original TextTranslated by Google
Response from Property: Dear Missrain,Greetings from The Royal Family Suite by Memoire Palace Resort & Spa!Thank you for choosing to stay with us and sharing your great feedback about your resort to everyone around the world, we believed your fantastic review must the great evidence for alot of people who looking for family friendly 5star resort in Siem Reap Angkor Wat which huge swimming pool, multi choice like salt water pool, kid pool & fresh water pool, there is only one in the city center.Our family friendly relaxing and fresh environment Memoire Palace Resort & Spa as well provide city drop off by traditional remork and there are private villa for family and company retreat who travelling from 5-20people, as well our Royal Family Suite very convenience for family from 04-10people which including one living room and face to swimming pool. We are looking forward to welcome you and family to stay with us again for your returning to Siem Reap.With our love & care,Samlei HAPEcommerce Manager
Guest User
Exclusive Double Or Twin Room
Stayed in Dec 2023
Family
8 review
4.7/5
Amazing
Posted on Jan 16, 2024
Despite the incorrect information about the free shuttle bus posted on Trip, the hotel was perfect in all aspects. The downside was that the location was a bit far from Firm Street, but the experience of returning to the hotel by tuk-tuk for about $2 was also new. 99.9 points out of 100.
Original TextTranslated by Google
kenny 陳
Luxury Pool Suite
Stayed in Apr 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jul 26, 2024
Very good, really like it 😍
Original TextTranslated by Google
Response from Property: Der Kenny,Thank you for your very nice review, really much appreciated. We do hope to have a chance to welcome you again in the nearest future.With our love & careMealea THENG Ecommerce Team,
Guest User
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Nov 1, 2024
We spent 3 nights at this amazing hotel and it wasn't enough! The resort facilities are outstanding and we experienced wonderful service from all the staff. The grounds are beautiful and spacious and the pool is spectacular. We spent a lot of time visiting the sights of the area but wish we had allowed more time to enjoy this amazing hotel.