Guest User
December 11, 2024
This property, and this destination, are so very special, it felt magical. From the moment we arrived at the airport and were expedited through immigration, to the moment we left and the entire staff gathered to wave goodbye, Amansara was perfection. The service here is next level and the property is beautiful. There are only 24 (I think) rooms and the service is highly personalized. When we arrived very tired from our journey, we were immediately brought to our room and check in occurred there. The woman who assisted us with check-in, presented us with a proposed itinerary that thoughtfully took into consideration our late arrival and likelihood of being tired the following day. Even though it was already 9 pm, she assured us the itinerary was only a proposal and we could change anything we wanted, including the excursion suggested for the following day. We decided to go with what was suggested. Excursions to Angkor Wat are included in the price and we were assigned a tour guide who would be with us at Angkor Wat and whatever else we opted to see. I wish I could remember his name, he was phenomenal both in terms of being informative and very personable. In addition to AW, we took a boat tour on the Tonle Sap lake, which I cannot recommend highly enough. We were driven to the boat in the hotel's special car (a vintage mercedes that formerly belonged to the king), along with our guide, and saw such an interesting and beautiful part of Cambodia. The room was a cool and relaxing refuge from the heat and was very well designed and laid out. Every time I laid on the bed, I said "Oh man, this bed!" It was so comfortable. We did have a private plunge pool, which was nice to look at but oddly enough we didn't use it much. Laundry was an included service, which was really nice. We had been traveling a bit by the time we arrived so it was great to get some of our clothes washed. The heat also made it impossible to re-wear anything without a wash so this service was meaningful for us and we used it everyday. Every night when we got back to our room, there was a nice little gift for us! I don't want to ruin the surprise but these gifts were lovely, not junky. The food at the hotel was excellent and two meals a day are included in the price. We are not foodies by any means but everything we had was delicious and the menu is wide-ranging. The entire food and beverage staff was made aware of my dietary restrictions and once when I ordered something, the waitress advised me that it had ingredients I do not eat. I was surprised since I had not said anything to her but apparently my dietary preferences had been documented and committed to memory by all the F&B servers. That's the kind of personal service you will get here. The gym was very nice and completely empty when we used it. The grounds are beautiful. There are tuk-tuk type vehicles to take you around town (included) whenever you want and the hotel is very well-located to nightlife and shops of Siem