EdmondSim
May 15, 2025
I am pleasantly stunned by the level of service at this mansion. Throughout my 4 days, 3 nights stay here - my fiance and myself have felt taken care of like we've never experienced before. Service with a smile, attentiveness at a level beyond imagination. Some examples (i) had a mini buffet line line day for breakfast, and I saw the staff taking out some fresh papaya, I told my fiancé to be ready and grab them as it's her favourite, the staff came by and asked if w we'd live some fresh cut papaya and she had it delivered to us. (ii) Had a nice sit down by the pool, a staff came by and offered complimentary honey lemon tea and fresh cut apple (iii) got a birthday cake on late arrival back to the property (iv) they take feedback seriously here - made a pleasant remark regarding the laksa served during breakfast - seemed like the entire crew are aware of it prior to the grand send-off on check out.
I don't think I'd ever find another accomodation that offer services at this level, oh and our room is clean spacious and smell good throughout our stay! I miss all them already, wish to come back again