The Victoria Hotel & Source Spa

Just returned from another great trip to the Victoria Hotel. Amazing food and service. Outdoor pool was a lovely temperature and good spa area. As always, a big thank you to Aidan, David, Tony, Ray and Lyndsey and to all the other members of the team. Look forward to returning.

Let’s start with a positives majority of the staff are exceptionally polite and courteous. It’s got a traditional charm and high standards. The three course dinner and breakfast were delicious, highly recommend the food. The spa has been modernised to high standard but it felt overcrowded with only eight people memberships and hotel guests. Now for our negatives! we didn’t spend much time in our room on the Saturday night, we stayed in the lobby listening to band. At around 6.45am on the Sunday morning, I was woken by the people around walking around their room. The chandelier was shaking and the glass shells rattling, it didn’t stop until 8am by that time I was wide awake. Then, when we returned to our room after breakfast, the chambermaid knocked the door and went explained we weren’t ready get (about 9.30 - but 11am check out). I went for a shower and as I was getting out the chambermaid entered the room without knocking, very embarrassed as my mother-in-law was in her swim wear and I was wrapped in a towel, she just looked down and left the room without a word. Then about 30mins later she walked in again, she did say sorry this time, which I said you must knock before entering rooms. We went down to check out of the room but stay for our spa treatment. The manger said he would get the chandelier checked by the maintenance team as they wouldn’t want it to disturb anymore guests. We went down to the spa and waited for a treatments, which were very good. When we settled the bill the manager had taken a cup of tea off the bill £4.50. It was meant to be a relaxing spa night away, to be woken up so early and then made to feel we had to leave our room was not what I expected.

Wonderful hotel with amazing staff. Very good facilities and very good food. Wonderful extra touches with fresh flower displays in public areas, and a fresh flower left in your room, with a nice greeting note. An incredibly well run hotel, the staff are a credit and all do their jobs to an amazingly high standard, hat off to them all.

Lovely hotel, staff professional and friendly. Would probably go B&B next time, evening meals are very good but partner struggled a couple of times with choices. Gardens are immaculate. Our room was spotless. Will definitely go back albeit a bit pricey now.

A wonderful hotel with 5 star service. Great food, in a fantastic spot overlooking the sea. Suitable for young and old.

Whatever the occasion or if you are just wanting the perfect holiday experience, the Victoria is the absolute 'go to' location. The accommodation and amenities are brilliant. The staff are so professional and friendly. We wouldn't hesitate to recommend staying at the Victoria for whatever reason: for business, a special occasion or any other type of break. Once you've 'experienced' the Victoria you will be eager to return again and again. We are.