Horus Paradise Resort - Ultra All Inclusive

we arrived late evening and when arrived there was a male worker to take our suitcases they then gave us they key to our room he then walked us outside of the main entrance we were very confused and then quickly became more confused when he walked over to a car? we then started to drive down this massive hill and this room was all the way near the beach wich we did not ask for it also only had a double bed and for this occasion we needed 2 separate beds so we told the worker we aren’t staying here and want to be in the main building so he drove us back and we got it sorted out to be in the main building with no issues or extra costs. but i must say if you are staying in a room down near the beach and want to go for breakfast and dinner in the main building be warned because it’s a pretty long walk to do everyday. A main reason why i chose this hotel was because of the water slides however no where on the website did it say that they are only open 10:00-12:00 then 2:00-4:00 this was very annoying. as once they shut off you have to wait hours for them to be open again. even tho there are lifeguards they do absolutely nothing. as there are 3 levels of slides the lifeguards sit together on the middle row smoking and being on their phones they do occasionally say oh yes you can go but really do nothing and most slides are unsupervised. yes people were breaking rules going down together and backwards but they don’t care. if you are concerned about them not watching then maybe don’t come here but nothing will happen on the slides as they are safe. However in the pool they sit round the side just talking and smoking aswell i don’t belive they are watching the pool very much at all. I did hear them blow the whistle a few times for kids climbing on a bridge but that is about it not very safe. More reasons it’s unsafe. So when the water turns of in the smaller kids slides/aqua park area they all start walking and running up the slides which could be very dangerous as no one is watching even when the water is on the kids struggle to go down the slides as sometimes groups of boys are to busy sitting at the top trapping all the water for themselves. Also parts of tile is missing in the pool which could lead to an injury. Food. Definitely not a 5 star menu. most people i saw was having chips for breakfast? dosent that tell you everything. and the deserts are all so fancy and flavourful and as a fussy eater i just wanted some plain chocolate cake but no it has to have nuts or some type of jam/sauce in it. Also in the pool bar they only have pepsi not coke? what? Not only were there flags near the pools saying lifeguards on duty no there was not. only at the main pool was their lifeguards. even tho one slide was closed the other ones were great i suggest taking your own pool float with you because i think we payed £18 in turkish money for one at the hotel Zip line. before coming here i had no idea there was a zipline no one in the reviews talked about i

Overall 4/10 - It was a Nice journey there. Steady flight. Shuttle bus was hard to find after checking out of the airport. But once we arrived at the hotel, it was luxurious looking and clean. Room was big and the overall look was amazing. Air con wasn't great and the shower was only just warm on max. No daily fridge stock up. Reception tried to kick us out 2 days early. We were sleeping at the time when we were rudely summoned to the reception. Then after explaining that we have a further 2days left.... The cleaner didn't leave us any towels! During the kids tiny disco there's options to buy popcorn or candy floss. The popcorn is 5 euro for the smallest box. In my opinion, this should be in the all inclusive aspect. Apart from the alcohol, I don't really feel like I got much from this hotel. Cleaner doesn't actually change sheets... She flips them. Still dirty. (blood stains from my unexpected period on the flip side) No WiFi. You have to pay 30 euros for 1 week for each device. Food & drink 4/10 - Plenty of cheese at the all you can eat! Basically I lived off cheese, bread, eggs & salad. I didn't expect to live off salad whilst on holiday but that was really all I wanted. The rice was sticky and the veg too soft. There was some meat like shredded chicken or turkey every now and again. But nothing to write home about. No curries or anything I looked forward to. Nothing Turkish! A la carte - you were supposed to get 3 of these... Fish restaurant... Mexican and Italian... Upon booking we could only book 2 which was Mexican. We goes to the restaurant... Waited 20 mins to be seated. Had salad and bread on table. We had to wait a further half hour for drinks. First course came after half hour. Then another half hour between courses. My daughter didn't even get her main course. We left before dessert and got asked to leave a tip! Said no and left. Food was good but service and lack of organisation let it down. 2 out of 10 id give it. The choice of drinks included in the all inclusive was watered down spirits and full fat soft drink, or beer. That's it. The cocktails you had to pay 9 euros for. Outdoor/pools 6/10 - Aqua park, slides, good. (aqua park only open 4 hours a day which we found strange. Hence the 6 out of 10) Lots of loungers. We didnt struggle for a place. Pools clean. Other activities such as zip lines, Trampoline, ariel were all over priced. Example - 10 euro for 10 mins on trampoline. Shopping inside and outside hotel 6/10 - ideally, I wanted to go to a big bazaar. The sort what takes hours to cover. But we got sent to a little mall type one where everything was overpriced. It only took us half hour to cover it. Also had to pay for our own taxis even though the rep organised a free shuttle. Shops directly outside hotel amazing and cheap though. The shops within the complex are all outside businesses and are shockingly expensive. I paid £20 for a life jacket for my 6 year old. An old frost bitten ice lolly was 5 euros! Across