Amadria Park Ivan

The accommodation boasts an outdoor pool, fitness center, spa, and a beautiful garden. Guests appreciate the cleanliness, spacious rooms, friendly staff, and convenient location near beaches and Šibenik.

As a hotel general manager myself, I approached this stay with professional objectivity, but unfortunately, the overall experience was far below expectations. While the property has potential, the lack of proper leadership and attention to guest experience made our holiday frustrating instead of relaxing. We booked a sea-view room, expecting peace and quiet, but every night loud music played from the bar until midnight, with deep bass audible even from the bed. The bar was often empty, yet the volume remained high. Despite several complaints at reception, each staff member responded differently and no action was taken. Simple courtesy like lowering the music volume after 10 PM would’ve made a big difference. It’s clear that management or the GM rarely stays on-site – they appear disconnected from the actual guest experience. I highly recommend that they try spending a night in one of the rooms themselves. Our suite included restaurant reservations and pool cabana access, but these services were unreliable. Restaurant reservations failed on 3 out of 7 occasions (even when the restaurant wasn’t busy), and the cabanas had no signage or system – if you weren’t out early in the morning, others would simply take them, regardless of your room type. We witnessed a serious hygiene violation at the pool: a staff member wiped bird droppings off a sunbed with a towel and then rinsed that towel directly in the pool. From that moment, we avoided the pool entirely and used the beach instead. This was also reported to the assistant manager. On the third day, we escalated the ongoing issues to the assistant manager, who was polite but ineffective, repeatedly stating they had procedures and would “talk to the general manager” – but again, no follow-up or resolution came. The most unacceptable moment came during an on-site wedding. Earlier that day, the assistant manager assured us the music would be kept quieter that night. What he failed to mention was that a wedding would take place in the hotel garden – and of course, the music was even louder than usual. At 10:30 PM I went to reception to ask for a room change. The night receptionist, who was both rude and dismissive, told me I’d still hear it everywhere and “there’s only 1.5 hours left anyway.” Needless to say, we didn’t sleep that night either. The next morning, the assistant manager was conveniently off duty and unreachable. As a form of “compensation,” we were offered a complimentary drink at the bar, which turned out to be one of the most unprofessional drinks I’ve ever received in a hotel. Their “lemonade” was literally just water with lemon juice – no ice, no sugar syrup, no fruit slices, no garnish, not even a straw. It was so sour it was undrinkable – a perfect symbol of the service level we encountered. When I requested more substantial compensation, the front office staff couldn’t decide on anything without the general manager, who refused to speak with me directly, even when I specifically asked to

Decent service, friendly staff, decent food. Had some complains tho,been waiting 2 days in the bar at the front of the hotel for atleast 20 min, and nobody came to serve me. And you should clean the airco’s in the rooms. This is litteraly discusting.. still had a good vacation and also likes alot of things about this hotel. Thank you for having us.