Manchinchi Bay Lodge

We traveled to Siavonga and decided to book our stay at Manchichi Bay Lodge starting January 2,2024.. check out January 3, 2024. Before leaving from Lusaka we called the lodge and requested for an early check and we were promised an early check in, When we got there the rooms weren’t ready! We were checked in even couple of hours later than the standard check in time as the rooms weren’t cleaned and prepared by the staff! We waited for 4 hours to be checked in to our rooms and no complimentary breakfast or even a bottle of water was offered! In one of the rooms the air conditioning wasn’t working… No cold or hot water was running from the tap.. after complaining for hours we were provided with a bucket of water to flush the toilet! Pool was dirty! Bed linen and towels were shabby and torn! When we were checking out, we tried to draw the attention of the management team towards the short comings and expected at least some apologies or maybe a discount for the inconvenience we had experienced during our stay… the manager wasn’t around., accountant was the overall Boss.. who was very arrogant and rude.. he was just laughing and told us that it’s the usual practice at the place!!! The access road to the property is full of pot holes.. Manchichi Bay Lodge is a property with a great potential which needs financial injection and a team of professionals to run it! Current management is a failure! We aren’t going back and do not recommend this place to anyone..😢.. if the owners of the place are interested to continue running this place, they should take a note of the shortcomings and change the management!