DoubleTree by Hilton Shymkent
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DoubleTree by Hilton Shymkent

No. 1 of 4-Star Select Hotels in Shymkent
43 B, Bauyrzhan Momyshuly Ave, Shymkent, 160000, Kazakhstan
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hotel overview picture
Last booked 17 hrs ago
Highlights
Varied breakfast
Sparkling clean
Ideal location
Airport drop-off available
Free parking
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Amenities
Indoor swimming pool
Sauna
Fitness Room
Public parkingFree
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
All amenities
Property Description
We’re in the center of Shymkent, with views of nearby Abay Park. Shymkent Plaza and Mega Planet are both under two kilometers away. Central Park and Independence Park are both within a 10-minute drive from us. Enjoy our indoor heated pool and fitness center.
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9.2/10
Great
Great location and facilities
All 120 reviews
Surroundings
Airport: Shymkent International Airport
(11.2 km)
Train: Tulpar Children's Summer Railway
(7.6 km)
Train: Mankent
(28.5 km)
Landmarks: Pamyatnik Abaya
(270m)
Landmarks: Burevestnik
(490m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

6

Queen Room

1 Queen bed
Has window
Non-smoking
Private bathroom
Refrigerator
Minibar
TV
Room Details
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10

Deluxe Queen Room

1 Queen bed
Has window
Non-smoking
Private bathroom
Refrigerator
Minibar
TV
Room Details
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5

King Room

1 King bed
Has window
Non-smoking
Minibar
Bedding: Blanket or quilt
City view
Towels
Room Details
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5

2 Twin City View

2 Single bed
Has window
Non-smoking
Minibar
Bedding: Blanket or quilt
City view
Towels
Room Details
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6

Twin Room

Has window
Non-smoking
Refrigerator
Minibar
TV
Heating
Room Details
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7

One-Bedroom King Suite

1 King bed and 1 Sofa bed
Has window
Non-smoking
Refrigerator
Minibar
TV
Connecting rooms
Room Details
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5

Queen Room With City View

1 Queen bed
Has window
Non-smoking
Minibar
Bedding: Blanket or quilt
City view
Towels
Room Details
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3

Queen Room-Accessible

1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Guest Reviews

9.2/10
Great
120 reviews
This property hasn't received any negative reviews in the past 1 year.
  • Cleanliness9.4
  • Amenities9.2
  • Location9.2
  • Service9.0
Average for similar properties in Shymkent
Most Mentioned
Review summary
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Cleanliness: The hotel is praised for its cleanliness, with rooms, hallways, elevators, and common areas being spotlessly clean. Many guests appreciate the prompt cleaning service and the overall hygiene standards maintained throughout the hotel.(based on 27 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 21, 2025
Would be helpful if front service staff are knowledgeable in local information, ie places of interest and local restaurants.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 20, 2025
2 things - (1) should have fly screen, to avoid mosquito. Room can be quite warm even in late November. (2) Stayed in different rooms on different week. Both times, the bar fridge isn’t cold. Had Luke warm drinks, not good!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 18, 2025
Excellent stay — clean, cosy & delicious cookies! I had a wonderful experience at the DoubleTree by Hilton. From the moment I checked in, everything felt well-organized and welcoming. The hotel is spotlessly clean — not just in the rooms but also in hallways, elevators and common areas. The overall atmosphere is very cosy and comfortable, with thoughtful details that make you feel at home. The staff were polite, professional and genuinely helpful throughout my stay. Check-in was smooth, and of course I have to mention the famous DoubleTree cookies — warm, fresh and honestly the best I’ve tried in any hotel chain. A small touch, but it sets the tone right away. The room itself was quiet, well-designed and had a very comfortable bed. Everything worked perfectly — great water pressure, good lighting, fast Wi-Fi and quality toiletries. Soundproofing was also excellent, which made it easy to rest. Breakfast had a good selection and was constantly refreshed. I also appreciated the calm atmosphere in the dining area — no rush and no noise. Overall, a great balance of comfort, cleanliness and hospitality. I would definitely stay here again and recommend it to anyone looking for a worry-free and pleasant hotel experience.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 15, 2025
A nice and modern hotel with comfortable beds and a clean room and bathroom. We enjoyed the breakfast — it was tasty, though slightly on the expensive side. The swimming pool was also lovely and added to the relaxing atmosphere. Overall, a great stay!
D‍i‍z‍z‍y‍a
March 7, 2025
Just simple hotel. Nothing special. Breakfast so so
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 15, 2025
Was perfect
s‍y‍8‍8‍8‍8
June 26, 2023
Excellent stay and very good insider tips by hotel staff. Room is very new as it just opened 2 months old. Cheap price for Hilton standards. Come compact with pool, sauna, gym.. excellent!
E‍i‍r‍e‍7‍8‍7
December 20, 2023
Lovely hotel, friendly staff, great location, ask for a quiet room on a high floor. Pool nice and quiet. Breakfast good too! Recommended!

Services & Amenities

Indoor swimming pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Public areas
Cleaning services
Facilities for children
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 3 years old and under
Extra cot: Free

Breakfast
StyleBuffet
AgeFee
Adult
Buffet:8,500.00 KZT (approx. PHP 970.81) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is 7,500.00 KZT (approx. PHP 856.60) per night.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2022
  • Number of Rooms: 120
Phone:+7-7252551212
Email:CITCS_RES@Hilton.com
We’re in the center of Shymkent, with views of nearby Abay Park. Shymkent Plaza and Mega Planet are both under two kilometers away. Central Park and Independence Park are both within a 10-minute drive from us. Enjoy our indoor heated pool and fitness center.

Frequently Asked Questions

What are the check-in and check-out times at DoubleTree by Hilton Shymkent?

Check-in at DoubleTree by Hilton Shymkent is from 14:00 and check-out is by 12:00.

What amenities and services does DoubleTree by Hilton Shymkent have?

DoubleTree by Hilton Shymkent has the following amenities and services: Shuttle Bus Service.

Does DoubleTree by Hilton Shymkent have a swimming pool?

Yes, DoubleTree by Hilton Shymkent has a pool.

Are pets allowed at DoubleTree by Hilton Shymkent?

No, pets are not allowed at DoubleTree by Hilton Shymkent.

How much does it cost to stay at DoubleTree by Hilton Shymkent?

Prices at DoubleTree by Hilton Shymkent may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

Which airport is closest to DoubleTree by Hilton Shymkent?

The nearest airport is Shymkent International Airport, just about 25 mins from hotel by car (11.2 km) away.

What is the cancellation policy for DoubleTree by Hilton Shymkent?

The cancellation policy for DoubleTree by Hilton Shymkent depends on the room type and booking terms.

About This Property

Nearest AirportShymkent International Airport
Distance to Airport11.23KM
Nearest Train StationTulpar Children's Summer Railway
Distance to Train Station7.58KM
Average Price FromPHP5056
Hotel Star Rating4