Kyriad Marvelous Hotel (Shouguang Municipal Government)

It is recommended to stay. The lady at the front desk, Xiao Wang, has a good service attitude. It was very hot these two days. They also gave me mineral water as a gift before leaving.

After checking in, I was given a room next to the gym. Without any warning, I went to ask and was told that the gym was generally empty (I saw a lot of people when I went to the room). When I changed rooms and my children were about to take a bath at night, they discovered that the bathtub had not been cleaned. I wonder if it was the dust rubbed off by the previous resident. It was very disgusting. After calling the front desk, a security guard came and said that the cleaning staff was off duty. Who knew that the bathtub was filled with water? I said it was bad, and reported to the front desk that the room was full and they didn't have permission. They said they would call me after communication. However, they didn't reply. The security guard gave me two cucumbers and a few small tomatoes as compensation and said they would call me the next day. To explain, when I checked out the next day, I asked the front desk what to do. The front desk said, "Didn't they give me a fruit plate?" It means that the fruit plate is processed. If I spend more than 100 yuan to order a bathtub, it's worth a fruit plate. Picture 2 is a photo of the room's remote control. It shows the hygiene situation. It's disgusting.

I was on a business trip to Shouguang. I checked in at around 10pm and went to bed around 11pm. I was woken up by a strange noise in the room at about 3:10am. The noise probably came every few seconds. After looking for the source for a while, I found that it was in the bathroom. There was a sound, so I called the front desk. A guy at the front desk answered the phone. The service attitude was very good. He arranged for security to come and check. The security guy said it was the sound of water circulation and there was no way to deal with it. Later, he asked to change rooms and was moved to the next door. The security guard The elder brother came to help change rooms again, and his attitude was very good. The second time, the security elder said it was the sound of the air conditioner. After moving to the next door, there was indeed no abnormal sound in the room, but the outdoor air conditioner outside the room was also very noisy, so I couldn't sleep. , I fell asleep again after 5 o'clock, and got up after 6 o'clock, which is equivalent to only sleeping for more than 5 hours a night. I was very tired from the business trip, and I didn't get enough rest, so I was very tired.

The service staff at the front desk who confirmed whether to check out was extremely impatient and hung up before the call was finished. I called twice and the situation was the same. I have stayed here many times and this has never happened before. I suggest you ask the staff to do it. After a good training, I started working again, but my good mood all day made me feel sick. When I checked out, I looked for the person who made the call at the front desk, but it turns out that Ctrip order has not been completed for me yet. What's wrong? Are you waiting for my negative review?

房間乾淨衞生 也很舒服 有一種到家裡的感覺 大體都很不錯 以後常來 大廳乾淨整潔 非常不錯

首先聲明，在外開會出差旅遊住店幾多，很少給差評，還是可以換位思考和客觀評定的，但這個所謂的錦江旗下的高端品牌，並號稱“四星”的壽光凱里亞德，是真的名不符實，並給壽光人民添堵的。奉上幾張圖片，主要想温馨提示一下後面的住客，如果之前您看到的好評那有可能真的就是“以前”，現在的酒店就是圖片中的樣子，床型與預訂不符（特意去超市買了捲尺，就叫這個真了），衞生不達標，洗漱用品亂放（居然有兩個洗髮水，沒有沐浴露，還以為眼花了）；以上是圖片中能直觀感受到的，以下就是我替大家感受到的。首先：不講信用：預訂的提前4h入住，到店被告知沒客房，你預訂你的，我拒絕我的，前台經理那態度叫一個硬氣，我心裏都氣樂了，好吧，長者孩子在身邊，忍了。其次：處理問題野蠻粗暴，毫無星級酒店和高端品牌的影子。就説一件事，問前台有沒有微波爐或加熱設施可以在早上幫忙加熱昨晚沒吃完打包的包子，前台打電話問大堂經理，很明確的拒絕了，又問，“那早餐廳應該有加熱設備吧？”，回覆：“我們大堂經理很明確的説不給熱”，並告知，想吃早餐可以花錢去在餐廳啊，那眼神透着輕蔑啊，你們在蔬菜之鄉，不知道現在都提倡打包拒絕浪費嗎？最後，前台業務能力很差。離店前開發票，居然被告知不能開付款金額，説什麼優惠券之類，我當時一臉懵，我是真金白銀的付了啊，優惠券在哪裡🧐基於上述遭遇，這個差評給的有理有據，請後來者三思而後行🙏