Astor hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Shiyan
Astor hotel
Building B, Ocean Department Store, No. 16-3 Park Road, Maojian District, Shiyan, Hubei, China
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The Astor hotel provides a great place for travelers to relax after a busy day. Visitors to Shiyan will find that the Astor hotel is a fantastic accommodation choice. Show More
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Last booked 27 mins ago on our site
Amenities
Public parkingFree
24-Hour Front Desk
Luggage StorageFree
Taxi booking service
Wake-Up Call
Wi-Fi in Public AreasFree
Guest Laundry
Postal Service
All Amenities
Property Description
The Astor hotel provides a great place for travelers to relax after a busy day. Visitors to Shiyan will find that the Astor hotel is a fantastic accommodation choice.
Show More
4.3/5
Cleanliness4.3
Amenities4.3
Location4.2
Service4.4
All 252 Reviews
Surroundings
Airport: Shiyan Wudangshan Airport
(17.2 km)
Train: Shiyan Railway Station
(6.6 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
4
Superior Queen Room
1 Queen bed
20-25m² | Floor: 12,15,25,26,29
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
City view
Tea bags
Check Availability
3
Family Parent-child Room
1 Queen bed and 1 Single bed
35m² | Floor: 12,15,25,29
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Tea bags
Movies
Check Availability
7
Deluxe Queen Room
1 Queen bed
30m² | Floor: 12,15,25-26,29
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Tea bags
Movies
Check Availability
5
Superior 2-bed Room
2 Single bed
25m² | Floor: 12,15,25-26,29
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
City view
Tea bags
Check Availability
4
Elegant Double Room
1 Queen bed
18-22m² | Floor: 12,15,25-26,29
No window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Tea bags
Movies
Check Availability
6
Deluxe 2-bed Room
2 Single bed
30m² | Floor: 12,15,25-26,29
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Tea bags
Movies
Check Availability
5
Deluxe Suite
1 Queen bed
45m² | Floor: 12,15,19,25
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Tea bags
Movies
Check Availability
1
Romantic Room
1 Queen bed
35m² | Floor: 15-25
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
City view
Tea bags
Check Availability
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Guest Reviews
4.3/5
252 reviews
Verified Reviews- Cleanliness4.3
- Amenities4.3
- Location4.2
- Service4.4
Average for similar properties in Shiyan
Guest User
October 30, 2022
The decoration style of the hotel is quite good, hygienic and clean, the layout is warm, the bathroom is fragrant, no peculiar smell, the mattress is comfortable, the sound insulation effect is good, the front desk service is good, the check-in speed is fast, convenient and affordable, cost-effective, the air conditioning effect is powerful, the parking is convenient, and washing The supplies are of good quality, the waiters are patient, the room is spacious and bright, the floor is good, suitable for viewing the scenery, the staff warmly welcomes it, it is very close to the square, and the shopping mall is downstairs, which is very convenient.
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Guest User
April 3, 2023
#positive #I was happy with the Nearby Shops, Value for Money, Bed Comfort Level, Corridor Soundproofing, Soundproofing, Room Layout; #喜欢# I am satisfied with the adjacent shops, cost performance, bedding comfort, corridor sound insulation, sound insulation, and room layout
Original TextTranslation provided by Google
Guest User
June 2, 2022
The service attitude is extremely poor. Please train the front desk well. I keep asking customers about a small matter, making it seem like nothing happens every day.
Original TextTranslation provided by Google
Guest User
April 8, 2022
Very satisfied! It's great, great, great, very good, I've always stayed in this store, it's clean, comfortable, and has a very good service attitude, and the price is reasonable. I stay here every time I come to Shiyan. The quality is cheap and the environment is good. The main thing is the bed and pillows Very comfortable! Very good, the beauty service at the front desk is very good! Will go again next time. I feel that the service is also very good. It is close to the place where I work. The service attitude of the lady in the room is very good. The hardware facilities are complete and the location is convenient.
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Anonymous User
July 23, 2022
The attitude of the check-in front desk is very arrogant
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Danyuzuoc
March 19, 2025
設施破舊，衞生堪憂，入住體驗如同噩夢！
近日，我帶着期待的心情入住貴酒店，然而，這次住宿體驗讓我深感失望，甚至可以説是憤怒。以下是我對貴酒店的幾點差評：
1. 隔音差：酒店內的設施陳舊不堪，房間內的空調製冷效果極差，隔音等於是沒有，讓人難以入睡。
2.衞生不乾淨：衞生紙都是發黴的，入住體驗極差！毛巾上有明顯污點。
3.設施破舊導致受傷：在我入住期間，打開櫥櫃門找拖鞋，玻璃突然破碎，碎片四濺，不幸將我的眼睛割傷。事發後，我緊急呼叫酒店服務，但得到的迴應卻是冷漠和拖延。在我強烈要求下，酒店員工才不情願地帶我進行了簡單的止血處理，而對於我的傷勢和情緒安撫，他們顯得漠不關心。且事發至今，我仍未收到酒店方面的正式道歉和賠償，協商無果後還是由攜程平台給我退了當天房間錢，沒有基本的服務意識可言。
總結：這次在貴酒店的住宿體驗，無疑是我旅行生涯中最糟糕的一次。破舊的設施、骯臟的衞生環境，以及對我受傷的冷漠處理，都讓我深感憤怒和失望。我強烈建議貴酒店對自身存在的問題進行徹底整改，以免繼續損害消費者的權益。同時，我也希望通過我的經歷，提醒其他消費者在選擇酒店時務必謹慎，以免流血又流淚，以免重蹈我的覆轍。貴酒店若不重視客户體驗，繼續忽視基本的服務標準，必將失去市場的信任和尊重。消費者有權選擇更好的服務，而這樣的酒店，不配得到我們的光顧！
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Guest User
November 15, 2024
凌晨兩三點被蚊子給我咬醒了，實在睡不成起來找蚊子🦟，天氣都這麼冷了還這麼多蚊子，不説了圖片説話
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Guest User
August 26, 2024
家庭房，小床連床頭靠墊都沒有，直接挨着槍，旁邊就是廁所門。當天退房把洗面奶跟洗頭的給忘了，晚上聯繫就説去找一下，總是不能主動給我答覆，硬是要我去隔段時間問一下，東西也從最開始的沒看到到衹找到了洗面奶，我也不知道是從垃圾桶給我衹翻出來了一個還是咋。幫忙保管一下遺失物品應該不過分吧，更何況我這丟失還不到一天，真垃圾。
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Guest User
October 6, 2024
房間乾淨，設施齊全，交通便利，購物方便，服務nice
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Services & Amenities
Most Popular Amenities
Public parking
Free
24-Hour Front Desk
Luggage Storage
Free
Taxi booking service
Wake-Up Call
Wi-Fi in Public Areas
Free
Guest Laundry
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Public (not only for guests) is available Off-site parking. Reservation not needed.
Public parking
Free
Transportation
Taxi booking service
Business Services
Postal Service
Fax/Copying Service
Front Desk Services
Front Desk Safe
Luggage Storage
Free
Wake-Up Call
24-Hour Front Desk
Express Check-In and Check-Out
Electronic Identification Registration
Food & Drink
Room Service
Lobby Bar
Public Areas
Elevator
Public Audio System
Cleaning Services
Laundry Service (On-Site)
Free
Ironing Service
Free
Laundry Detergent
Clothes Steamer
Guest Laundry
Safety & Security
CCTV In Public Areas
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 13:00
Front desk hours: 24/7
Guests Accepted
This property only accepts guests with a valid travel permit, residence permit, or ID card issued in the Chinese mainland
Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeChinese
StyleBuffet
Opening hours[Mon - Sun] 07:30-10:00 Open
| Age | Fee |
|---|---|
Adult | Buffet:CNY 20.00 (approx. NZD 4.80) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 2019
- Number of Rooms: 61
The Astor hotel provides a great place for travelers to relax after a busy day. Visitors to Shiyan will find that the Astor hotel is a fantastic accommodation choice.
Traveling to the hotel is easy with Shiyan Railway Station located approximately 7km away and Shiyan Wudangshan Airport roughly 16km away. With multiple attractions nearby including Shiyan People's Park, Erqigongren Club and Shiyan Chongyang Tower, guests will find plenty to keep themselves occupied.
At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Shiyan hotel offers parking on site.
Perfect for those working on the move, this hotel caters to a large number of business guests.
Traveling to the hotel is easy with Shiyan Railway Station located approximately 7km away and Shiyan Wudangshan Airport roughly 16km away. With multiple attractions nearby including Shiyan People's Park, Erqigongren Club and Shiyan Chongyang Tower, guests will find plenty to keep themselves occupied.
At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Shiyan hotel offers parking on site.
Perfect for those working on the move, this hotel caters to a large number of business guests.