Shengzhewuxin
April 26, 2024
Shishi Jinjing Hotel is located in a bustling downtown area with a very advantageous geographical location. It is very convenient for shopping and tasting local food, which is worthy of recognition. The attitude and efficiency of the hotel's front desk staff are impressive. They have demonstrated good professionalism and customer service awareness, making the check-in reception process quite smooth.
However, at the same time, the hotel's performance in other aspects is obviously insufficient. First of all, the parking lot management and service are not satisfactory. Not only are the parking spaces tight, but the relevant service processes may not be standardized, which has brought many inconveniences to self-driving guests and reduced the accommodation experience.
Secondly, the sanitary conditions are indeed worrying. The carpet in the guest room is obviously lacking in cleanliness and the stains are conspicuous, which not only affects the visual perception, but also has a direct impact on the sanitation of the living environment, which does not meet the standards of high-quality hotels.
In addition, the problem of the internal structure and layout of the hotel has also caused a certain degree of trouble. The hotel shares the same elevator with the KTV and foot bath downstairs, resulting in mixed traffic at night, and the noise problem is particularly prominent, which seriously affects the rest quality of the guests staying in the hotel. This design obviously does not fully consider the sound insulation and privacy requirements between different functional areas, which is undoubtedly a pity for business or leisure travelers seeking quiet and comfortable.
In summary, although Shishi Jinjing Hotel has a good location and excellent front desk service, it urgently needs to improve parking management, room hygiene and public area order to improve the overall service level and customer satisfaction.
Original TextTranslation provided by Google