Guest User
May 28, 2025
The restaurant and its staff – top notch. Great food and friendly service. The bellboys who helped with our luggage were polite and helpful. The game room was also fun. Unfortunately, that’s the only highlight. The rest of the stay was disappointing. Both receptionists were highly unprofessional with terrible communication skills. Basic courtesy was missing. Terrible hospitality. They seemed totally unqualified for the post provided. I booked the Classic Suite Room, but it felt more like a budget lodge. There is no designated parking area, no valet and no security guard( ie around 2pm when I checked in). That being said, when I did meet two of the security guards, they were polite and bid us farewell. According to its booking website, I was supposed to receive a welcome drink, which I didn’t receive. Forget about the drink – there wasn’t even a proper welcoming. Well I don’t know about Maharashtra but generally I receive a call from the hotel before check-in to confirm my whereabouts, but there was no such call from this hotel. Overall, it was disappointing and definitely wasn’t worth the price.