Spa Inn Shirahama

This hotel is the worst experience I have had in all these years. To be honest, this is a Japanese hotel. The environment is clean, and the facilities are not new, but they are OK. But the front desk of the hotel is a Japanese man who is about 60-70 years old. I only stayed for one day. The check-out time of the hotel is written as 7-11. I suddenly had a multinational meeting at 10:40, and I was afraid that I couldn't finish it, so I asked my girlfriend (she can speak Japanese) to go downstairs to communicate with the front desk to see if I could delay the check-out for about ten minutes. Later I learned that the hotel front desk said no in a very bad attitude after knowing it. I then packed up and went downstairs to communicate with the front desk. When I communicated with him, it was 10:48. I also checked the time with him and asked if we could finish the meeting in the reception area next to the hotel lobby. The other party said no, I said it would only take a few minutes, and he wanted to kick us out directly. I have never seen such a rubbish service, never. I used English throughout the whole process, but I tried to speak as simply as possible. I said 10 minutes, and he understood. He also kicked us out. Later, when we were about to leave, he rushed us out and said 5 minutes. I didn't want to stay here at all. His attitude was very, very bad. When I travel, I will help to clean up the hotel and never leave the hotel in a mess to the customer service staff. But such hotel service, I can only describe as rubbish. I later contacted Ctrip, and after they contacted the hotel, the hotel replied that they were afraid that we would lose valuables, so they didn't let us use the reception area. I really wanted to curse, although after Ctrip's coordination, the room fee for this day was waived. But it was too disgusting, this hotel. My impression of Japan has been greatly reduced.

Very good service attitude, warm and thoughtful

There were no restaurants around, and there was only one ramen shop. Facilities are very ordinary. It was reasonable for a hotel in a resort area, so I think it can't be helped.

The service attitude is very bad, not recommended

フロントの方がフレンドリーでよくおしゃべりしてくれます。 値段が安いので不満はありません。 お風呂トイレ別で良かったです。 周りには飲食するところがないのが困るところです。

離三段壁200米，房間比較寬敞，Wifi很快 相對破舊，周圍什麼都沒有 適合晚上到，一早出發