Guest User
February 16, 2024
This time I gave a 4-star rating, but under normal circumstances I would have given this hotel a 5-star rating. Unfortunately, when it comes to school excursions, regular customers may have to put up with a lot of things. When I went on a school trip to Fukuoka in February with a high school student, I went to the ski locker just in time for the lifts to start operating, but it was so crowded that there was no place to put my boots on, and the only option for dinner was buffet every day. I did. Also, when we were having a chat in the upper chat area of Hanamori Kuma after dinner, we were asked to leave because a staff meeting was being held at a nearby table. This may not be something that should be said to the hotel, but I think they should have staggered ski departure times for each class to address the overcrowding of ski lockers. It's a shame that dinner is a buffet every day. I would like to open just either Yukizasaka or Sahoro Garden. If you have a staff meeting late at night, it may be possible to hold it in a space used as a breakfast venue, so there is no need to kick out general guests from the discussion space. I was disappointed because nothing like the above happened when I went on a school trip with a technical high school in January. Please note that there were no problems with the behavior of the students at either school. The facilities are not very luxurious, but they are well maintained and clean. All the staff working here are kind, especially the people at the ski counter. The meals at Yukizasa and Sahoro Garden are satisfying in both quality and quantity. This is a hotel that I would like to use again in the future.
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