Guest User
March 6, 2023
It's too different from the plan. Although I directly told them, ``You should change the description of the plan,'' it remained the same. I think it's a scam. I had booked a Japanese-style room that said, ``You can enjoy a beautiful view of Lake Nojiri from the window,'' so I went there looking forward to the view, but it was hidden behind a pine tree and I really couldn't see it at all. The reservation plan said ``◆Great service: All-you-can-drink coffee (dining room/self-service)'', so when I arrived and went to get coffee with my cell phone mug, I was greeted with a lot of sarcasm, so I had a really bad feeling. I did. According to him, all-you-can-drink coffee is only available at breakfast. The breakfast description separately states that ``Milk, coffee, and orange juice are provided self-service,'' so it is normal to think that the ``all-you-can-drink coffee'' mentioned above is available at other times. I think so. I told them to change the description of the plan because it was confusing, but it is still the same. The water temperature in the communal bath was so low that it didn't warm up even after I was in it for more than 10 minutes, so it was cold. There were a lot of insects in the room, which was a problem. There are many other things. It was a very disappointing stay that was made by lying on the reservation plan.
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