Radisson Hotels in Shimla

We stayed here for 3 nights whilst in Shimla. Our room was big, stylish, and had a balcony with a great view. Breakfast was pretty good, and we had the buffet dinner on our first night, which wasn't bad. The public areas are nicely decorated. Whilst we enjoyed our stay, we felt that some of the staff needed further training and were pretty lacklustre. Also we couldn't seem to get our room very warm and the hotel corridors and restaurant were all pretty cold. We had massages whilst there and the room was cold despite the staff trying to locate heaters. The complimentary shuttle bus to the mall isn't complimentary in that it costs, and you would still need to walk uphill to the Mall.

We had booked 3 rooms for our family at Radisson Kufri from 30th April to 3rd May 2022. The property is new, clean and has a lovely view. I particularly liked the lobby which had an 'old English inn' appeal to it. The rooms are well-decorated and are decent sized. After reading some reviews on the internet, we had booked superior rooms but realized that they have a 'wall view'. Specially the superior rooms in the wing which has the restaurant are very dark because they have a wall very close to the window. If you are interested in a good view, then either request for superior rooms with valley view at the time of booking or book a delux room. We had one superior room in the restaurant wing which we were slightly unhappy about. The hotel upgraded us to a delux room in the other wing the next day after check-in and did not charge us anything extra for it. Really appreciate this! I would like to thank Siddharth, Aditya, Rahul and others for ensuring that we had a pleasant stay. Considering that Radisson Kufri is a five-star property away from Shimla town, expect the food prices to be on the higher side. But the restaurant amazed us with yummy food during our entire stay. The breakfast buffet had an elaborate spread and everything was delicious. We also tried the dinner buffet on our last night and were again not disappointed by the quality and taste of food. Special thanks to Chef Rajesh Rana for himself checking on with us about the food quality and also the complimentary beetroot halwa which was very tasty. One of the family members was fasting on one of the days and had certain dietary restrictions which were catered to well by the chef. Some things that the hotel can improve on in the future would be to add more staffs at the restaurant during breakfast (they are already working on this). The hotel can also carry out periodic inspections of the entire facility for regular maintenance. For example - There was a bit of a leakage into the bedroom from a small gap between the bathroom glass and the wall in one of the rooms that we stayed in. Other than these minor issues, the staffs at Radisson Kufri left no stone unturned to delight us regularly with their service. I would definitely recommend staying here.