Hotel Centre Point

We went for dinner to their roof top restaurant. Right from the gate keeper to the waiter , there was a snobbish attitude ( for all this there was no crowd too). We had to literally call them each time for the menu card, walk to desk and call again to take order . Strange ! To top it all the pork satay was hard . The pad Thai noodles was not authentic. A total disappointment.

Location of hotel is very good. Comfortable rooms and amenities. Staff is very cooperative. Food is amazing. Special thanks to Front office manager Pawan Ji, who take care of each and every thing. He guided us in so many manner and helped us a lot.

Recently stayed at The Centre Point for four days in May 2024. Location wise the property is right in the middle of Police Bazar which is the biggest market in Shillong city; which gives you n number of options to eat, shop, and explore. The rooms have a classic heritage ambience and are spacious. The hospitality staff is very responsive and quick, special mentions to Virendra and Liza from the in-house dining staff, both are very warm, kind and welcoming. Had a great time overall

The hotel is nicely made with a lot of woodwork being used. Sadly the ergonomics is totally off. The room layout is odd with a door separation between two rooms. The noise levels as a result are extremely high. Couldn't sleep a wink due to noisy neighbours. In the peak of winter, hot water was unavailable in taps. The response from the reception for any issue takes atleast 20 minutes to address. Couldn't get a wifi password despite repeatedly asking.

overall decent hotel. deluxe rooms are quite good and food is nice. However the premium rooms are terrible. U pay more than the deluxe but the room has neither AC nor windows so u are supposed to stay in a closed box. This is quite ridiculous and defies any common sense and logic. Fortunately the front office staff was very helpful and coopeartive and they helped us move to other rooms. Ofcouse 4 of us had to shift out for the night to another hotel because delux rooms weere not available in adequate numbers to accompodate our entire group. it is a unnecessary pain point in an otherwise good hotel. Hope they fix it soon.

(This is my 5th stay) For my tour everytime I have stayed at Hotel Centre Point, and I were absolutely delighted with the warm and attentive staff. From the moment I arrived, their genuine hospitality made me feel right at home. They went above and beyond to ensure my stay was comfortable, always ready with a friendly smile and quick assistance. Whether it was the helpful front desk team, the housekeeping staff who kept my room immaculate, or the restaurant staff who catered to my dietary preferences, everyone was outstanding. It's rare to find such a dedicated and friendly staff. I can't thank them enough for making my trip truly memorable. I will always choose Hotel Centre Point everytime I come to Shillong! •A few names who make my heart smile• Front Desk : Pawan manages the Front Desk and is super helpful with two girls Safina and Iayoo. Restaurant : Joshi Ji the FnB manager is the sweetest person you will ever meet. He treats me no less than his daughter. His team includes Suresh,Bijay Thappa,Bidas and Ratan who is always smiling and serving tasty food. Their hospitality is impeccable! Bar : Herprit and Ben work at the Bar. Exceptional service and they have a striking appearance that could rival models. Love you Centre Point 💗