Hotels in Chang'an Wanda Plaza, Shijiazhuang

The hotel room is quite large, with its own bathtub, quite comfortable, clean and tidy. The front desk staff is also very enthusiastic. There are also many small restaurants nearby. The only drawback is that parking is inconvenient. There are too few parking spaces in the hotel and it is not easy to park.

The room equipment is indeed too old and has been eliminated by the times. The small bed is surprisingly narrow. It is especially inconvenient to take a shower in the rain. You need to stand in the bathtub to take a shower. Half of the outside is glass, which is awkward and dangerous. This must be improved as soon as possible to eliminate hidden dangers. The curtains are the kind that can only be made up in ordinary small hotels. The waiter is very good! Especially the little girl who answers the phone at the front desk switchboard is very cultured. Hearing her gentle voice and polite answers to questions on the other end makes people feel like home. The hardware here is seriously insufficient, and it is indeed compensated by software. Thank you for the enthusiasm and thoughtfulness of the service staff. Thank you for letting the robot deliver our takeaways as soon as possible without any worries.

Cassie Yang and the rest of the staff made this hotel stay really great. Quality service and pleasant hotel stay. Room is clean, spacious and has everything you are looking for, but the staff is what makes the difference.

The room was spacious, the bed was soft and comfortable, the lighting was gentle, the smart automatic control system was in place, and the large TV had direct screen projection. I was quite satisfied with my stay. The laundry room and fitness facilities on the first floor were especially nice, allowing everyone to exercise while waiting. The design was fantastic. The front desk also provided a complimentary breakfast, which had a wide variety of options. I would have liked to mention the cleaning and disinfection of the washing machine and dryer; I think it would have been much better if they had improved.

Facilities: The reason for choosing this hotel is that it was newly opened in 2024. The overall facilities of the hotel are still very new, but it can be clearly seen that the facilities have been damaged after the renovation. The free parking area in front of the door is still very large, and it can be said that there are plenty of parking spaces. Hygiene: Because it is a newly renovated hotel, the overall hygiene is very good, but it is inevitable that the details can be seen that the sanitation of the wasteland is not well cleaned up, and the newly renovated facilities are not well protected. Environment: Because I need a quiet sleeping environment, I chose a room without a street window, but only a window in the patio, which is very quiet overall. Because it is newly renovated, an air purifier is also provided in the room to remove formaldehyde. I like the lights on the open clothes hanging area in the room very much. There are automatic curtains and automatic toilets in the room. Another detail is that I haven't lived in a hotel for a long time. The front desk directly gave the power supply card, but this is better because there is a power supply card in the room, which is very convenient. Service: When checking in at night, it was a very sunny boy, who was very enthusiastic in reception and considered various factors for customers very well. Select a room. When checking out during the day, there were two very beautiful ladies. The check-out speed was very fast. They smiled the whole time and spoke kindly, which gave people a very friendly feeling. I will definitely stay here again.

On the day of check-out, I was ready to rush to the high-speed rail station with my luggage, but fate played a joke at this time. When I hurried through the hotel revolving door, my beloved headphones fell into the crack of the door with a ”click”. This headset means a lot to me. It stores bits and pieces of memories of the journey. More importantly, it is connected to my upcoming high-speed rail journey. I anxiously asked the hotel staff for help, and they acted immediately without hesitation. Everyone tried every possible way, and even almost asked engineers to remove the door. Just when I was full of despair and thought I could not catch up with the high-speed rail, I had no choice but to cancel the taxi order. A girl in a manager's uniform came over. I saw her crawling underground without hesitation, staring at the gap, carefully looking for the traces of the headphones. At that moment, my heart was full of emotion and admiration. Time passed by, and my heart was in my throat. Just after I made the call to cancel the taxi order, I miraculously took the headphones out of the crack in the ground with my hands. I was so excited that my eyes were red, and all my panic and anxiety disappeared in an instant. Later I learned that it was the hotel manager and the enthusiastic and responsible staff of Atour Hotel who helped me when I was most helpless, allowing me to catch the high-speed train smoothly. I will always remember this warmth, and Atour has become the warmest harbor in my heart. I will definitely recommend it to people around me!

位置便利：酒店位於地鐵口附近，步行即可到萬達，周邊餐飲選擇豐富。 服務貼心：前台工作人員熱情專業，快速辦理入住，主動提供旅遊建議；客房服務響應迅速。 設施完善：房間乾淨整潔，床品舒適，隔音效果好；衞生間配備高端洗浴用品，淋浴水壓充足。 餐飲出色：早餐種類豐富，中西式結合，配有現煮麪檔和本地特色小吃。 額外福利：贈送歡迎水果/延遲退房服務，體驗超出預期。 高峯期電梯等待時間較長。唯一房間窗景不太好看，性價比高，會推薦給朋友並考慮再次入住！

The experience of this stay made me really feel the temperature and surprise of the Atour Hotel service. I took two children out to play. My son also had acute gastroenteritis and vomited and diarrhea. Thanks to the hotel staff, I saw my anxious expression when I checked in. I immediately cared about me. After hearing the reason, I picked up my luggage and sent us to the room. At this time, my son began to feel uncomfortable again. I wanted to take my son to the hospital and couldn’t rest assured my daughter. I didn’t expect Xuaner to immediately find the hotel’s Beiyao. Beiyao and Jinzhao accompanied me to the hospital. Xuaner took care of her daughter in the hotel and watched them running around to help me get the test sheet. Help me line up with me to give the child infusion, really touched! After the infusion, I came back from the hospital at night. I saw Xuaner with my daughter reading a picture book in Zhuju. I also cooked it for my daughter to eat. I really took care of my child very well. I returned to the room and found the big sister on duty in the room. In order to facilitate my child care at night, We turned our original twin room into a big bed, and we also laid a disposable care mat on the bed. We put a basin and hot towel on the bedside. We were afraid that the child would vomit and diarrhea in the middle of the night. I just arrived at the room and saw that I sent me hot late-night porridge. I saw that it was really difficult to control tears. They were very enthusiastic throughout the whole process and repeatedly told ”call us at any time if you need it, I highly recommend this hotel, I will be a loyal fan of Atour in the future!

The room is simply decorated, the breakfast is rich and delicious, the lobby is elegant, the surrounding transportation is convenient, and it is close to the business district and subway station. The front desk staff is highly professional, the room is clean and tidy, the bed is flat and comfortable, the bathroom has no odor and has sufficient hot water. The location is close to the subway station and snack street, which makes traveling and eating very convenient.

The price is very high. In Shijiazhuang, this area is really great. The boss is also very good. The place is very clean and the place is very large. Every berth has a curtain. It is great.