Guest User
October 14, 2024
Because when driving, you must consider a hotel with parking space. I came here after finding this hotel online. The little girl at the front desk was not enthusiastic at all. She seemed to give people a feeling that love is not coming. No matter how good your hotel business is, do you still want to make guests feel like they are home? After checking in and putting my luggage in the room, I hurriedly went out to do errands. When I came back in the evening, I went into the room and found something wrong, but it was a bit late so I didn’t look for a hotel. First of all, I booked a double standard room. The version I saw online was different from the one I actually checked in. The shower head in the bathroom is on the wall. The bathroom is already very small and the shower area is very tight and uncomfortable against the wall. Can we politely explain this kind of room in advance instead of forcefully selling it to guests? Furthermore, there is no anti-theft door lock in the room. If it breaks, does it need to be repaired? Don't you care about the safety of your guests? As a result, I put two chairs against the room and didn't dare to turn off the lights, so I managed to sleep for a few hours. If I booked a room like this, I would definitely not want it. Also, does Ctrip have to sign an agreement with the merchant? , we must ensure that the online version is consistent with the actual version. Is this deceiving consumers? I hope the hotel and Ctrip can give me an answer to the questions I raised.
The problem I encountered today is something I have never encountered before. It also reminds me to check it out before checking in when booking a hotel in the future.
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