Mercure Shijiazhuang East Zhongshan Road

The front desk service attitude was very good, but the room was a bit poor, the space was not big, it was not clean, there were a lot of water stains on the bathroom floor, the sound insulation was not good, the sound from the TV next door could be heard very clearly, and the window in the room was not closed tightly, resulting in a lot of drafts. Breakfast was average.

First of all, the service attitude of everyone at the front desk and the cleaning aunt was super good and very enthusiastic; when I first entered the room, there was a bit of a smell, which I planned to put up with. Later, after some time, my boyfriend came in and felt that the smell was very strong, so we followed her as the auntie was in the corridor. The aunt told us to change it immediately. The new room had no smell. Although the smart toilet looks a bit ordinary, it feels surprisingly good to use and is full of wind. The floor I live on is very good. You can see what's nearby. I went just before the filming incident. I hope the hotel will take the situation seriously.