Yun-Ray Ambassador Hotel

Yun-Ray Ambassador Hotel Reviews

Yun-Ray Ambassador Hotel

No.99 Zhongshan East Road, Chang'an District, Shijiazhuang, Hebei, 050011, ChinaView Hotel Details
Yun-Ray Ambassador Hotel
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Yun-Ray Ambassador Hotel Guest Reviews

4.7/5
Outstanding
1820 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1820)
Positive reviews(1792)
Reviews with photos/video(361)
Easy to get around(366)
Delicious breakfast(319)
Close to metro(179)
Friendly front desk staff(152)
Tasty restaurant(99)
Convenient for shopping(89)
Would stay again(88)
Delicious buffet(70)
Negative reviews(28)
leipo yan
Superior Room (2 beds)
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 20, 2024
Hotel location is good. There are many eateries nearby. Hotel staffs are very polite and helpful. Hotel amenities are sufficient.
SAE-LOO
Quiet Enjoyment Comfort Twin Room
Stayed in Mar 2024
Business travelers
10 review
4.2/5
Very Good
Posted on Mar 24, 2024
Strategic location, at CBD of Shijiazhuang and nearby many shopping malls. Room is functional but a bit old. Variable choice of breakfast. Good wifi signal. Famous cafe just a few footsteps!
Response from Property: Dear guests, hello! We are glad that you have chosen to stay at Yunrui Guobin Hotel. The hotel is located in a prosperous area with convenient transportation. The hotel's buffet breakfast is rich in variety and delicious. Thank you very much for your affirmation and support of the hotel. We sincerely look forward to your visit again.
Toddca989
Superior Room (2 beds)
Stayed in Sep 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Sep 18, 2024
Excellent service, superb location, walking distance to city centre. Welcome fruits and cookies every day. I will stay in the same hotel next time.
Ales
Quiet Enjoyment Cozy Double Bed Room
Stayed in Sep 2024
Other
145 review
4.7/5
Amazing
Posted on Sep 17, 2024
Nice hotel, spacious and clean room, well equipped, in good location. Just one thing - the hotel management could inform the reception that Covid-19 restrictions are over and there is no need for a questionnaire regarding the traveler's movements...
Anonymous User
Light Enjoyment Fashionable Double Bed Room
Stayed in Oct 2023
Couples
7 review
5.0/5
Outstanding
Posted on Jan 14, 2024
good very good
Guest User
Quiet Enjoyment Comfort Twin Room
Stayed in May 2022
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 13, 2022
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Guest User
Quiet Enjoyment Comfort Twin Room
Stayed in May 2024
Other
4 review
5.0/5
Outstanding
Posted on May 8, 2024
The hotel is located in the city center, which makes it very convenient to travel. The service is very good and parking is free.
Original TextTranslated by Google
Response from Property: Thank you very much for your praise for our hotel. We will continue to work hard to live up to your praise and look forward to your next visit!
Guest User
Quiet Enjoyment Comfort Twin Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 7, 2024
Facilities: The hotel is well-equipped Hygiene: Clean and tidy Environment: The hotel environment is comfortable, and the newly renovated Jinshao Bistro on the third floor is very fashionable, especially suitable for young and fashionable men and women to check in and eat Service: The hotel's buffet breakfast is also very rich, with local Hebei cuisine, with a fireworks atmosphere, Fengfeng Doumo, sugar cakes, and pancakes made on site are all delicious and nutritious. The service is also very warm and thoughtful, and they actively provide tableware, introduce food, and actively assist in picking up meals.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Quiet Enjoyment Cozy Double Bed Room
Stayed in May 2024
Solo travelers
8 review
1.7/5
Posted on May 9, 2024
Poor hygiene: I don't know if the hair in the bathroom was left by the previous guest or by the cleaning lady. But I feel like the cleaning lady only has one rag to clean? After wiping the toilet, she wiped the desk, leaving private hair on the desk (see picture 1) The facilities are too old: the carpet is so dirty that it can't be washed! . The baseboards in the room are broken. Decoration details, The corridor and the room are full of smoke! It's okay in the room during the day, but at night the smoke from other rooms spreads to my room through the air conditioner. I'm really going to get pharyngitis
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay and giving us feedback. We are deeply sorry for the unpleasant experience you had. Your suggestion is very important. We have fed it back to the housekeeping department and made improvements immediately. We believe that our colleagues will be more attentive in serving guests in the future. We apologize again for your displeasure and look forward to your next stay to experience our better service.
Lizahuo
Superior Room (2 beds)
Stayed in May 2024
Family
10 review
4.0/5
Very Good
Posted on May 3, 2024
The hotel is very cost-effective, with midnight snacks and afternoon tea. The overall feeling is that the service staff are all good and greet each other proactively. Although the room decoration style is a bit old, the various equipment and facilities are good. Overall, I am very satisfied! The only drawback is that there are few types of free refreshments on the 15th floor.
Original TextTranslated by Google
6/8
Response from Property: Dear customers! Our goal is to provide guests with a comfortable stay and the best service. Thank you very much for your valuable comments. Your comments and suggestions will help us continuously improve and maintain a high level of service facilities and make our services more perfect. Welcome to visit us again.
Guest User
Quiet Enjoyment Comfort Twin Room
Stayed in Apr 2024
Travel with friends
1 review
4.5/5
Great
Posted on Apr 30, 2024
The hotel facilities are OK, it is the same as the old state-owned hotel, the room is big enough, the room is very warm, there are small cards. There are fruits and yogurt in the evening! The restaurant on the 3rd floor has a very good environment. The design is also very stylish! Parking is also very convenient! It is still in the city center.
Original TextTranslated by Google
Response from Property: Dear guests, hello! We are glad that you have chosen to stay at Yunrui Guobin Hotel. The hotel is located in a prosperous area with convenient transportation. The hotel's buffet breakfast is rich in variety and delicious. Thank you very much for your affirmation and support of the hotel. We sincerely look forward to your visit again.
Guest User
Quiet Enjoyment Comfort Twin Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 30, 2024
The hotel is very convenient for transportation. There is a parking lot, bus station, subway entrance, and many shopping malls nearby. The front desk is quick to check in. The breakfast is buffet style with rich varieties. It combines Chinese and Western styles with tofu brain and fried dough sticks. The Yunzhenzhen Joyful buns are also delicious. The lady at the door is very enthusiastic. The supervisor of the breakfast room promptly inquired about the black tea and provided services. I highly recommend the buffet breakfast
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Quiet Enjoyment Comfort Twin Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 30, 2024
Yunrui Guobin Hotel is close to the subway entrance. You can take the subway to check in at Zhengding Small Commodity Night Market. On the way back, you can take the subway back to the hotel. The room is comfortable. The breakfast provided the next day is also very rich with milk and soy milk. The Zhengding fried noodles taste super good. The service in the breakfast restaurant is also timely. The service is very considerate for travel, check-in and dining.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Quiet Enjoyment Comfort Twin Room
Stayed in Apr 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 30, 2024
When I arrived at the hotel, I checked in first. Check-in was very convenient and fast. I arrived at the hotel very late. The front desk introduced a bowl of noodles, which was very considerate. I had breakfast the next day. The breakfast was buffet style with a rich variety of healthy salads, freshly squeezed juices, and sugar cakes. They were crispy and delicious. They were all made on the spot. The wontons were also cooked and tasted very good. The service in the restaurant was very timely. The young man took the initiative to help me when he saw me picking up the food. It was very good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Anonymous User
Quiet Enjoyment Cozy Double Bed Room
Stayed in Apr 2024
Business travelers
4 review
1.5/5
Posted on Apr 24, 2024
I had a good impression of the hotel before checking in, but when I checked my belongings before checking out, I found this: the bloodstains were old and black, and it looked like they were there a long time ago. The hotel didn't clean it properly and didn't check the bedding before changing the sheets. It was so scary and disgusting. I have to bring my own set of clothes when I stay in a hotel in the future!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay and giving us feedback. We are deeply sorry for the unpleasant experience you had. Your suggestion is very important. We have fed it back to the housekeeping department and made improvements immediately. We believe that our colleagues will be more attentive in serving guests in the future. We apologize again for your displeasure and look forward to your next stay to experience our better service.