583 Reviews
James Joyce Coffetel jianshe south avenue normal university brbnch
Hebei Normal University Shijiazhuang|1.1km from Hebei University of Science and Technology Stadium
Title: nuanced service, comfortable experience of ordinary hotels
As a business traveler who travels frequently, the accommodation experience is an extremely important part of my journey. I was fortunate to choose a well-known local ordinary hotel for my stay during this trip. Now, as I sit on the train to the next stop after checking out, I have decided to record the experience of this stay, hoping to provide a reference for travelers who also choose a regular hotel.
I was impressed with this hotel from the beginning of booking. The online booking system was concise and clear, with no complicated steps or hidden fees, allowing me to easily select room types and complete payment. In addition, the hotel's booking confirmation email arrived quickly, containing all important information such as check-in time, check-out process and surrounding traffic guides, which undoubtedly reduced my pre-trip anxiety.
Upon arrival at the hotel, I was attracted by its appearance. Although it is an ordinary hotel, its facade is clean and tidy, the sign is bright and eye-catching, giving a warm and friendly feeling. The service attitude of the receptionist is the highlight I would like to mention first. Their smiles were friendly, their language polite, and the check-in process was extremely efficient, making me almost unnecessary to wait. They also gave detailed information on the hotel's facilities and breakfast times, and even took the initiative to provide print and fax services, considering that I am a business traveler.
Entering the room, I found the cleanliness here impressive. There were no obvious stains on the carpet, the sheets and pillowcases were white and flawless, and the sanitary ware in the bathroom was also flashing. Although the decoration of the room is not luxurious, the simple and modern design makes people feel peaceful and comfortable. The beds were soft and well supported, ensuring a good night's sleep. Also, the free Wi-Fi signal provided in the room was strong and stable, which was crucial for me who needed to work online.
However, any accommodation experience is not perfect. I also encountered some minor problems during this stay. For example, the air conditioning in the room was slightly noisy, affecting my rest; the TV remote was not responsive enough and sometimes it took multiple pushes of the same button to achieve operation. These small flaws, while not enough to affect overall satisfaction, are believed to make the guest experience more perfect if they can be improved.
It is worth mentioning that my experience at check-out was equally satisfactory. The front desk staff handled my bill efficiently and asked if I had any problems during my stay, reflecting the importance the hotel attaches to guest feedback. The latch even helped to call a taxi when I left and recommended several local tourist attractions to me, giving me a sense of the hotel's attention to detail.
In summary, this ordinary hotel has brought great convenience to my journey with its comfortable accommodation, friendly service and amenities. Despite some minor problems, they have not affected my overall stay. I would recommend this hotel to travelers looking for a good value for money and good service. For a normal level hotel, it has done excellent. I hope my review will help you who are reading, and I look forward to the hotel's continuous improvement to provide more travelers with a higher level of accommodation experience.
Outstanding
641 Reviews