Otl Gouverneur Sherbrooke Reviews

The hotel used cheap cotton swabs, which were completely useless. The head of the cotton swab fell into my ear. The nonchalant attitude of the hotel front desk made me furious. I spent a whole night in the pharmacy and the hospital. My child's birthday dinner was ruined by them. There was no apology or regret afterwards. What's more outrageous is that when I checked out, I found that the bill had an extra adult meal fee. When I asked the reason, they said someone asked for it and asked to include it in our 320 room fee. What kind of operation is this? I said why didn't you call us to ask. I asked who it was, and they said they didn't know. Anyway, if someone asked for it, we added it. What kind of hotel management is this? It's so easy to get breakfast for free... And I lost a black scarf in the hotel. I called halfway to ask if they found it. The front desk said yes, yes, you can come and get it anytime. I confirmed all the details of the scarf on the phone, and drove back for 1 hour to give me a gray one. ***Color blindness. This is the worst hotel experience I have ever stayed in.

very clean hotel spacious and clean room super staff and a breakfast that we see only in large hotels I highly recommend it

We came to Sherbrooke for a funeral and booked at OTL AUBERGE DES GOUVERNEUR. We were fully satisfied with our stay at the hotel. The breakfast included with the room was excellent.

This hotel is very warm, especially on weekends, very lively

It's worth it.

第二次入住，值得推薦

Good location, breakfast excellent for a price of course. Just pillows I didn’t like. But overall- excellent!

This was our second time at OTL and we went back bc we really liked it when we were there for the first time. I just wish there were more OTL hotels elsewhere either in Canada or the U.S.

Very nice hotel. Great breakfast buffet. Would stay again. Only complaint would be that I could not get a late checkout.

The spa! The eye shades/ear plugs/robes/slippers/great bed/sheets Great breakfast! Pizza 900 across the street!

Beautiful property. Easy check in. Friendly and professional staff. Free parking. Amazing continental breakfast. Spa. Big pool. 2 hot tubs. Comfortable beds and a clean hotel. No complaints. Recommend anyone to stay here and see for themselves.

Excellent room and gym, spa and pool. The Boefish restaurant served very good food and the service all around was attentive and correct.

When booking the picture of the king room didn’t look very appealing but upon arrival we were much surprised that it was actually quite perfect. Everything in this hotel was perfectly planned and thought out. The restaurant was delightful despite our steaks being a bit over salted. The ambience of the restaurant was very glamorous. Not once did we ever hear another room’s noise. We really didn’t know if anyone else was staying close by. The pool was perfect and two hot tubs was very nice so we could have our own. So happy we splurged a little more money to stay here than an Air B&B

I travel all time for work across Canada from coast to coast. One of the best places I’ve ever been staying in. They take care of every single detail in your room.!