Motel 6 Shepherdsville, KY Louisville South

The curtains were dirty and there was pee of the back of the toilet but other than that the service and people were awesome.

this hotel has BED BUGS! we saw them as soon as we got in the room and immediately checked out. The front desk clerk was SLEEPING at the desk. We had to scream multiple times to wake him. When we informed him we’re leaving due to bed bugs he just said “yeah that happens, want another room?” When we obviously declined he said “ok my manager will give you a refund” but the manager refuses because it’s “against policy” lol I’d think having BED BUGS would be against hotel policy. This place is disgusting and the owner should be ashamed.

Leaving the lights on so the roaches wouldnt come out. Charged more than advertised,and when I ask for a reciet" Our printer is down"

The water was rusty/dirty so we did not shower. there were live cockroaches - if you can see them , you know there is easily an infestation. I did see other reviews on cockroaches , so I am not understanding why they would not do a full scale extermination.

The room was clean, the bed was comfortable and served it's purpose, a place to sleep ... Basic amenities with minimal decor. Price was reasonable.

The guest next to my room was shouting, a visit to the front desk seems to get noise to an acceptable level

*Will update once refund is given* - In the bathroom there was several cockroaches. Thoroughly creeping us out and worried about other infestations checked the bed, mattress & what we seen immediately made us abruptly & without hesitation to leave the room, alert the front desk & check out. We requested a refund immediately as with the bugs, infestation & such in consideration of also having a serious allergy to the bugs I feel like if ever there was a reason for a refund, even in a no refund policy situation, that instances like this where a health inspector could be requested etc. that the property would have no cause to deny the request, especially since no one should be subjected to such conditions, nor be told that even though I didn’t stay that the refund wasn’t processed & approved upon discovery. Especially, since now after inquiry in our own circles that apparently we aren’t the only ones it’s been reported by, a pattern of advisement from several local residents to the hotel management, yet the issue persists and now I don’t even know if I’ll get my deserved & owed refund as surely the money paid can’t legally just be kept, can it? The hotel clerk at the desk advised since we used ******* to book & pay that ******* would need to be the one to cancel the booking and ultimately refund the money paid, especially since the amenities section nor the disclaimer alike neither mention the infestations & potential danger to those who have severe or serious

We stayed 23rd, I booked online since the hotel had good reviews. The pics online are very deceiving, Livy is good but rooms are terrible. I usually don’t leave reviews but this was terrible. The hotel is dated and very loud. Our room was by their courtyard and guys were drinking outside and partying , they were very loud. Our room was dirty, beds were clean. Our room floor looked like they hadn’t mopped it for awhile. Bathroom floor was worse than main room floor. We had non smoking room but the room smelled like smoke. I was with my son so we stayed one night and checked out early, if I had been by myself I would not have stayed i this was not safe for female traveling alone.

Maintenance of rooms( floors, windows and sills, bathrooms need refurbished). Most hotels/motels nowadays have a complimentary breakfast other than just coffee or tea. Every morning and evening we noticed bugs on the bathroom floor. Toilet was loose and would rock when you sat down on it. Simk and bathroom counter was the best asset in the whole room. Tv was great although very difficult to choose channels with the remote given. Somewhat unsatisfied and we probably will not stay there again.