Shenzhen Xinhuizhan International Hotel (Bao'an International Convention and Exhibition Center)

Shenzhen Xinhuizhan International Hotel (Bao'an International Convention and Exhibition Center) Reviews

Shenzhen Xinhuizhan International Hotel (Bao'an International Convention and Exhibition Center)

Bao'an District, Shenzhen, Guangdong, China, Shenzhen, ChinaView Hotel Details
Shenzhen Xinhuizhan International Hotel (Bao'an International Convention and Exhibition Center)
Shenzhen Xinhuizhan International Hotel (Bao'an International Convention and Exhibition Center)Shenzhen Xinhuizhan International Hotel (Bao'an International Convention and Exhibition Center)Shenzhen Xinhuizhan International Hotel (Bao'an International Convention and Exhibition Center)
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Shenzhen Xinhuizhan International Hotel (Bao'an International Convention and Exhibition Center) Guest Reviews

4.4/5
261 review
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.5
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All Reviews(261)
Positive reviews(244)
Reviews with photos/video(71)
Friendly front desk staff(33)
Classy environment(30)
Awesome amenities(23)
Delicious breakfast(18)
Perfect for business trips(8)
Well decorated(6)
Well designed(5)
Close to airport(4)
Negative reviews(17)
David Ju
Queen Room
Stayed in May 2024
Business travelers
4 review
3.2/5
Posted on May 23, 2024
Hotel location is little far from the airport and don't provide pickup service but room is very clean & space is big enough with very good room rate.
xueqi922
Queen Room
Stayed in Jan 2024
Friends
2 review
4.2/5
Very Good
Posted on Jan 20, 2024
The room hotel is clean and big. The good part of this hotel able to manage to pick me up from airport at 2am due to my flight arrives at 140am (free service). I also would like to thanks trip.com customer service able to help me to call to the hotel and help me to negotiate my request ☺️☺️☺️
Response from Property: Thank you for your sincere comments, and we always believe that we can do a good job with our heart. Pursuing the ultimate service, we are willing to share the joy of growth with you on the road. Bring you more surprises and touches, welcome to come home often~
Dison Tu
Queen Room
Stayed in Nov 2023
Business travelers
20 review
4.0/5
Very Good
Posted on Nov 18, 2023
Just okay compared with price. Maybe next time I will choose same hotel again!
Response from Property: We are glad that you had a wonderful holiday in our hotel. Your comments are our best affirmation and encouragement. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to your visit again. We will serve you wholeheartedly~
Guest User
Queen Room
Stayed in Jan 2024
Business travelers
33 review
4.0/5
Very Good
Posted on Apr 1, 2024
Good, comfortable, easy access, calm
Guest User
Street View Room Twin Beds
Stayed in May 2024
Business travelers
6 review
2.6/5
Posted on Jun 1, 2024
Everything else is okay, except that the entrance and exit fence is a big hole. Please be careful, the security guards present like to blackmail people.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing our hotel. We are very sorry that we could not bring you a wonderful stay experience, we feel very guilty! If you encounter any problems during your stay, you can report it to the front desk staff and we will deal with it for you as soon as possible. We will definitely continue to improve and create a better living environment and services! There are shortcomings in the ointment, but there are expectations in our hearts. We will continue to improve and innovate to bring temperature services to every one of our family members! We hope you can experience a different stay~
旅遊行客
Queen Room
Stayed in Jan 2024
Solo travelers
25 review
4.5/5
Great
Posted on Jan 18, 2024
Staying in this high-quality hotel is really an unexpected surprise... 1) The price/performance ratio is extremely high. The furnishings and layout in the hotel lobby and next to it...are generally medium to high-end designs, giving people a comfortable and elegant feeling. It is obviously different from ordinary hotels! 2) The corridor of the hotel has soft lighting, spacious rooms and carpet layout. It also looks very eye-catching and harmonious! 3) Entering the room, the place is spacious, the floor is very high, and the sense of space is very strong... Regardless of the color of the curtains, the brightness of the lights, and the appropriate location, the visual effect is harmonious. 4) The wood grain countertops and floors are also very natural and unconventional! 5) In the bathroom, the shower space is comparable to that of 4 and 5-star hotels, and hot water is available right away (very useful in cold weather)... No need to wait; a magnifying mirror is also available to take care of guests' facial cleansing. Very attentive! 5) The TV picture is clear, and radio stations from all provinces are available, bringing audio-visual entertainment with different needs and requirements! 6) The breakfast restaurant is spacious and does not feel cramped at all, but there may be fewer guests. For the sake of environmental protection, the variety is limited to basic categories, which is understandable. 7) Conclusion: Next time I come to this area for sightseeing, it will definitely be listed as [first choice].
Original TextTranslated by Google
Response from Property: Thank you for your sincere comments, and we always believe that we can do a good job with our heart. Pursuing the ultimate service, we are willing to share the joy of growth with you on the road. Bring you more surprises and touches, welcome to come home often~
Faye022
Comfortable Sleeping Room King Bed
Stayed in Oct 2023
Couples
5 review
5.0/5
Outstanding
Posted on Oct 3, 2023
Environment: The room is very big~ The bathroom is separated into dry and wet areas, and the shower room is also very spacious Hygiene: The hygiene of the newly opened hotel is quite good Service: The room we booked comes with two breakfasts~ The breakfast variety is also rich~ The parking lot is open-air and you can park for free
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Response from Property: Thank you very much for staying at our hotel and for giving us five great compliments in your busy schedule. Your satisfaction is our honor and the driving force of our service! We will continue to work hard to do better in service and gain your recognition! When we meet again next time, I hope you will still be as gentle as before, as warm as flowers this evening, and as fresh as a little tipsy. I still hope to have your company in the future. I wish you a happy life and look forward to your next visit.
Jackchen23
Street View Room King Bed
Stayed in Aug 2023
Business travelers
4 review
2.0/5
Posted on Aug 30, 2023
I stayed here for two days. Before I checked in, there must have been multiple corpses of Xiaoqiang lying here for two more days. Please be careful if you are timid.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for staying at Shenzhen Xinhuizhan International Hotel (Baoan International Convention and Exhibition Center) and taking your precious time to leave us a review. I'm sorry that I couldn't bring you a perfect experience. Our hotel will conduct a comprehensive disinfection of the entire hotel every week. Regarding your question, our hotel attaches great importance to it. The general manager immediately issued a task and requested The housekeeping department conducts inspections on basic hygiene and measures, and requires room attendants to be trained on the room-making process every day. If you have any questions or needs during your stay, you can call our 24-hour customer service hotline at any time, and we will solve it for you as soon as possible. We will work hard to do better and hope to get your understanding. We apologize to you again and look forward to your next visit. We hope to give you a brand new stay experience!
Anonymous User
Queen Room
Stayed in Jan 2024
Business travelers
12 review
1.0/5
Posted on Jan 17, 2024
The room was bad and smelled bad; the service was bad, the toiletries provided were not usable and you had to go to the front desk to get them; the parking fee was bad, the booking page showed free parking, but you had to pay for it yourself, and they kept delaying the reimbursement. Keep it, it's a one-time ** change.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are deeply sorry for the situation you encountered during your stay in the hotel. The hotel attaches great importance to the problem you mentioned. If you are not satisfied with the room during your stay, you can call the front desk to help you change it as soon as possible. The hotel parking is indeed free, but you need to go to the front desk to get a free parking coupon when you leave (marked on the warm reminder sign). Due to the upgrade of the parking coupon two days ago, free parking cannot be issued in time. Yesterday, the finance department reimbursed the parking fee paid by the guest to the guest personally. I sincerely apologize to you here and wish you a happy life and smooth work!
Anonymous User
Comfortable Sleeping Room King Bed
Stayed in Jul 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jul 13, 2023
The hotel is well equipped and very clean. The front desk staff is very nice. I like Xiao Tang very much and will come again next time.
Original TextTranslated by Google
Response from Property: Thank you for your sincere comments, and we always believe that we can do a good job with our heart. Pursuing the ultimate service, we are willing to share the joy of growth with you on the road. Bring you more surprises and touches, welcome to come home often~
Guest User
Comfortable Sleeping Room King Bed
Stayed in Jul 2023
Friends
2 review
5.0/5
Outstanding
Posted on Jul 13, 2023
For old customers in the hotel, there is also a buffet breakfast included, it is still as good as always❤️🔥
Original TextTranslated by Google
Response from Property: Thank you for your sincere comments, and we always believe that we can do a good job with our heart. Pursuing the ultimate service, we are willing to share the joy of growth with you on the road. Bring you more surprises and touches, welcome to come home often~
Guest User
Queen Room
Stayed in Aug 2023
Business travelers
32 review
5.0/5
Outstanding
Posted on Aug 19, 2023
The room is big. Very clean. The service staff is polite.
Original TextTranslated by Google
Response from Property: Dear guests, we are very honored that you have spent a wonderful holiday in our hotel. Your comments are our best affirmation and encouragement. It is our greatest honor to receive your recognition, and it also gives us great motivation to continuously improve and innovate our services in the future. We look forward to your visit again and we will serve you wholeheartedly~
Anonymous User
Comfortable Sleeping Room King Bed
Stayed in Jun 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Jun 16, 2023
Checking in the room was very good. The hotel room area is quite large and the facilities are relatively complete. The room is also very clean. Xiao Chen's service at the front desk is also very good. He is very warm and thoughtful. Billing is also very fast. There is also tea and lemonade at the front desk. It's very considerate, and the surrounding environment is okay. There is a Fuhaixi subway nearby, which is only a 10-minute walk away. The transportation is also very convenient. It's very fast to take a taxi, and it's also very close to the exhibition center. It's very good. The recommendation index is five stars! ! !
Original TextTranslated by Google
Response from Property: Thank you very much for your five-star praise. You have discovered many advantages of the hotel~ With the accelerated pace of life, more and more people ignore the importance of breakfast. We carefully provide you with a variety of food for you to choose from. A nutritious breakfast starts a good day~ At the same time, I look forward to the next "encounter" with you. I wish you a happy life~
Anonymous User
Comfortable Sleeping Room King Bed
Stayed in Jun 2023
Friends
2 review
5.0/5
Outstanding
Posted on Jun 13, 2023
The hotel lobby looks very comfortable, the cici service at the front desk is good, the smile is very sweet, the tea service is very considerate, the bedding in the room is very comfortable, the room items are complete, and the breakfast is really good! The breakfast is rich. Will come to stay next time.
Original TextTranslated by Google
Response from Property: I am very glad that you had a wonderful holiday at the hotel. Your comments are our best affirmation and encouragement. It is our greatest honor to be recognized by you, and it also gives us great motivation to continue to improve and innovate in our future services. We look forward to your visit again, and we will serve you wholeheartedly~
Guest User
Comfortable Sleeping Room King Bed
Stayed in Jun 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 14, 2023
The hotel is very convenient for transportation, and it is only a ten-minute walk from the subway. In the hot summer, you will feel comfortable when you enter the hotel lobby. The front desk lady greeted me warmly and gave me lemonade. The room was large and comfortable. Recommended!
Original TextTranslated by Google
Response from Property: Thank you for your sincere comments, and we always believe that we can do a good job with our heart. Pursuing the ultimate service, we are willing to share the joy of growth with you on the road. Bring you more surprises and touches, welcome to come home often~