Anonymous User
March 28, 2024
It's not expensive! There are problems everywhere. The following is a telephone conversation with the front desk at 2 a.m. on the 27th:
Me: There was a sudden abnormal noise in the room. It seemed that the water pipes upstairs were rumbling. It was really noisy and I couldn't sleep.
The front desk man: Oh, how about you check if there is the same situation in the next room?
Me: How can I see? Should I go to the next room and knock on the door to ask? (outrageous explanation)
The front desk man: Then change the room?
Me: OK, I will clean it up. Please ask the waiter to send the room card up.
The front desk man: There is no one at night, only me. If you want to change, you can clean it up and come down to change (with confidence that there is no one)
Me: ...
Comment: I won't criticize the hotel because the room price is not expensive! The attitude and way of the front desk receptionist in handling the problem are incredible. At two or three in the morning, the problem is solved with an excuse that there is no one. You can change or not. The hotel is managed like this. I really hope the hotel owner can make a fortune!
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