Guest User
December 8, 2024
I booked a 4-hour hourly room one day in advance, from 8:00 to 12:00. I arrived at 8:00 and was told that there were no rooms available. After a few arguments, they told me that there were rooms available, but the aunty had to go to work at 10:00 to clean the room, so I had to wait for 2 hours before checking in!!! I said they would just clean up, I just wanted the table and chairs for the kids, but they told me that they didn't know how to clean, only the aunty could clean!!! In the end, I was given an uncleaned room. Nowadays, there is still such a weird service attitude in Shenzhen, which really damages the image of Shenzhen!!!
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