I have stayed at this hotel many times and the price is so cheap that I don’t have any requirements. I booked the room for two nights this time. After checking out the room at noon, I found that the air conditioner was turned on to the maximum wind and the lowest temperature, but it was not cold. I believed there was a problem with the air conditioner. I called the front desk around 5 pm and very politely informed her that there was a problem with the air conditioner and asked if it could be replaced. room, the attitude of the front desk clerk was very bad. She replied that there was no room to change and she would check out if she was not satisfied. However, after I checked, many rooms on the left and right sides of the isolation room were vacant. I ignored her and would not argue with her. After a while, a male employee came to check the air conditioner. I told him that I would make a complaint. In the evening, the housekeeper asked me if I wanted to change rooms, and then she changed to the opposite room. I know I'm not a VIP, and I don't have any requirements. I stay there about 4-5 times a month, but the attitude of the front desk clerk is really unacceptable. I have considered not staying at this hotel again. I hope the hotel management will pay attention to the courtesy of the staff and resolve the reasonable requests of guests.
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