Guest User
January 28, 2023
Staying for only 1 day, the process was quite tortuous.
ROUND1: The bathroom door of the first room could not be closed, so I requested to change rooms immediately after checking in.
ROUND2: The second room is on the inner side of the residential area. There are people singing ktv very noisily nearby at night, but they are still singing at 12 o'clock. After communicating with the hotel, I don't know where the noise is (I can't believe it, the singing voice is very loud, Moreover, it is like the audio equipment of a KTV, with strong bass, and when I changed rooms for the first time, the front desk specifically reminded me that it was located in a residential building. I was wondering if it was not quiet inside? Why did I need to specify it, but I didn’t expect it to be a trap. ), I expressed my request to change rooms. After about 20 minutes of communication and negotiation, I decided to move my luggage and sleep in a room facing the road (luckily I didn’t hear the singing anymore).
ROUND3: I took my valuables to change rooms at about 12:30, but the quilt in the new room was relatively thin, so I just didn’t want to bother with it. Besides, I had my schedule for the next day, so I didn’t go to the hotel to add a quilt, so I just slept with my clothes on. (I still thought I should add it the next day, as my friend who was traveling with me had a cold)
overall evaluation
1 Environment: There is no glossiness in the picture, and the age can be seen in the details;
2. Hygiene is good;
3. There are many problems with the facilities, such as the bathroom door cannot be closed, the bedside lamp does not light up on one side, the window can only be opened less than 15cm, the TV is faulty, the gaps in the pool are moldy, and the bathroom floor looks dirty (but it should be floor tiles It took a long time to add the material)
4. Service, service attitude is good. ① Detailed issues such as quilts. Why are the quilt thicknesses different in the two rooms? ② There was a noise in the middle of the night, and I asked to change rooms. The hotel started asking us to pack our luggage and change rooms. It was so inconsiderate, but we agreed after communication.
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