Guest User
July 29, 2024
The service attitude is basically 0. I went to stay in the hotel but at the same time I understood what it feels like to be a grandson.
1. When I inquired before booking a room, I felt their impatience. I was a little surprised that they didn't think so much.
2. I waited for a long time for the password on the first day. After a week, the password automatically expired. I waited for a long time. It was very hot outside the gate, but they would not consider it.
3. There are too many things to do and the rules are very long. If you ask questions, don’t tell them directly. Let the rules be followed. I was dumbfounded when I saw other tenants’ humble responses after being pointed out that they had forgotten their umbrellas outside. It doesn’t matter that the bathroom has been cleaned. You have to wash the bath towels yourself and help take out the garbage at the door. You can actually do these things, but the prerequisite is that you must be friendly to others, otherwise it will seem like the residents owe you something.
Here comes the point: about being kicked out. 7.25 I came back after 11 o'clock and saw a lady at the door. She said she had booked a room but the front desk never contacted her. She was very hot at the door, which reminded me that it was the same on the first day, so I let her in (this It's my fault for not thinking well). The front desk came back and said they had not received the order, and screamed at the lady to get out. Then the lady returned the room she booked, but because she was frightened by the front desk's attitude, she asked for an apology. The front desk refused to apologize and pushed and bit her. Ms. The police were called and when the police came the front desk started crying. The lady asked her to kneel down (this was a bit much). Of course, if it were me, I would also scold the front desk because I heard the lady say that the front desk had come in and out three times. When I saw this lady, I could ask her questions, but she chose to ignore it. Let others wait here.
In short, after a series of confusing operations, all subsequent orders were cancelled, and of course I was compensated by the platform.
They don't know how to talk to this hotel. They blindly guess that the residents can live in such a good B&B as a great favor from them. If I talk to them for a few words, I feel like they will die. I suggest you don't open a B&B. It's easy to offend people. The lady also said that she would expose this store. If it is exposed, I can testify that I have never seen such a weird store.
But the location is still good, very close to the subway station and the stadium.
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