Yesfel Hotel (Shenzhen Bao'an International Airport)

The room environment is very satisfactory, clean and tidy, the front desk service is very good and enthusiastic, the snack street is very close and convenient

I paid the full amount half a month in advance and booked a room for 3 consecutive nights. The note required a quiet room. When I checked in, the front desk said that there was only one room left for me and there was no other choice. I asked if it was a quiet location? The front desk hesitated and said that I could try it. As a result, this room was next to the flight path of the plane taking off! ! ! ! Every time a plane took off, I was woken up once. It rained heavily that night. I didn’t hear any rain when I was asleep, but I was woken up several times by the plane. I was so angry that I called the front desk at 3 o’clock in the morning and had a good argument with the front desk! The next day, I asked the front desk to change my room. After changing the room, the front desk lied to me that I was upgraded to a new room. I really haven’t seen such a ** service staff. If you lie to me, don’t let me know. If you can’t hide it, don’t lie to me. What room type is upgraded? I booked this room! You clearly know that the location of this room is very noisy, why don’t you leave me a quiet location? I booked so early, paid the full amount, and the note was so clear. You sold this room type later, and didn’t leave me a quiet location. Shouldn’t you take the initiative to change my room type? This location made me sleepless all night. I had a meeting the next day and my head hurt, but I was still very sleepy!!! This hotel has construction sites on both sides. As long as it doesn't rain, they will work, regardless of day or night. The road in front is noisy, and the flight line in the back is extremely noisy. It is recommended to stay at the construction sites on both sides, because you can still expect rain. If it rains, there will be no construction and no noise. Sleeping on the flight line side is a luxury. Living on the road side will make you feel the worldly a**osphere clearly!

The room is relatively new, with a simple and fresh decoration style. The waiter is nice. The breakfast variety is average. The worst thing is the room we stayed in. There is a construction site outside the window, and it faces the airport. The roar of the planes at night disturbs sleep.