Andaz Shenzhen Bay

This is a very nice hotel for a vacation. If you're a dog lover or a sports enthusiast, you won't be disappointed. The Southeast Asian vibe of the hotel adds to the experience, making us feel relaxed as soon as we arrived. Our butler, Chloe, was lovely and attentive, providing us with a comprehensive overview of the hotel services. We had a great time at the following: 1. The happy hour, which offered a good selection of white and red wines along with delicious pairing food. 2. The swimming pool, which is 1.4-1.5 meters deep and a good size. We enjoyed several laps there and were pleasantly surprised to find a swimming coach available—this is fantastic for anyone looking to improve their swimming skills. 3. A great variety of gym equipment is available on-site, and the hotel also has gym and Pilates trainers. I definitely plan to try a session with each of them the next time we stay at this hotel. A highlight of our stay was Max, the furry hotel greeter, who welcomed guests from 4:00 to 4:45 PM. Max is a 3-year-old Cavalier King Charles Spaniel with an incredibly chill demeanor. Everyone loved him, and we're already planning our next visit because of Max. Breakfast was impeccable, featuring both dim sum and Western cuisine. The rich flavors of the dim sum, prepared by a Cantonese-speaking chef, provided us with a delightful Cantonese breakfast experience to start the day. The hotel is also conveniently located near MIXC, a high-end shopping mall, and Talent Park, a large park with beautiful scenic views. It was lovely to take a stroll there after breakfast. I would highly recommend this hotel to anyone planning a nice weekend getaway!

The service was great. Staff were friendly and positive attitude!! It was a good location , near the shopping mall with a lot of stores !! I booked the king partial view and it was awesome !! I will post pictures below because the view was worth it. I will be staying here again on my next visit again :))

The hotel interior design so comfortable and stylish and warm. Me and my wife had a great time during when we stay. The service is super good. Specially thank you our bud butler Fey.

Luxurious ambience Great breakfast Artsy lobby and vibe Good for staycation Mia was helpful

Our family stayed here for the weekend. We had a fantastic stay at Andaz! Brand new hotel with very thoughtful decor and comfortable beds. Extra bed for my child was also added for free. They also have a promised butler service which was a huge bonus. Mia, our butler, was super attentive and kind, she made our stay such a great experience with her very thoughtful service. Breakfast was also exceptional! Would recommend to anyone looking for a nice weekend vacation!

Customer service officers ( Chloe and Alex ) are helpful. The hotel location is great and room is pretty clean . Great experience!