Andaz Shenzhen Bay

Andaz Shenzhen Bay perfectly embodies what 'luxury living' truly means. Tony Chi's design ensures every space tells a story, the prime location offers unparalleled convenience for both exploring and unwinding, and the attentive service transforms the entire stay from merely satisfactory to truly unforgettable. Whether you're a design aficionado, prioritize location, or demand exceptional service, you'll find complete satisfaction here. I will definitely be returning to this hotel on my next trip to Shenzhen! Finally, a special shout-out to Chloe for her outstanding service.

The hotel perfectly balances the vibrant energy and peaceful tranquility of Shenzhen Bay. The grey-green palette in the rooms is incredibly relaxing, and the smart mirrors integrated with QQ Music add a unique and entertaining touch. From the crisp bedding to the sparkling glassware, everything was immaculately clean; even the waste bins were spotless. Chloe was incredibly thoughtful and attentive; her care truly went above and beyond, making Andaz my top choice! Design, cleanliness, and service all deserve perfect scores! It's absolutely perfect for families with children!!!

This hotel in Shenzhen, though a few years old, still feels quite new and is exceptionally well-maintained. I personally love the Nanyang style; beyond the design, it's clear the renovation standards were high, and the attention to detail is excellent for a hotel (being a perfectionist who's been through various home renovations recently, I can't help but scrutinize the finishings everywhere I go, haha). The cleanliness here is also top-notch. Because my child touches everything, for years now, the first thing I do upon checking into any hotel is wipe everything down with disinfectant wipes. Even after wiping down corners and hidden spots, the wipes came back surprisingly clean, with no visible dust. The location is excellent, right opposite MixC City, making dining and shopping incredibly convenient. Although the sea view from our room was partially obstructed by construction sites, it was acceptable, given that it's a developing area right in the city. Highlights: The hotel is very family-friendly, offering complimentary breakfast for children under 12. From 5:30 PM to 7:30 PM, the pre-dinner snacks served to in-house guests at the first-floor lounge were exquisite. What really left an impression was an incident: we arrived quite late, and the Hong Kong-style milk tea was gone. I casually mentioned it to a staff member, who said they'd check with the kitchen. I honestly hadn't given it another thought, but later, when I went to get some other food, the same staff member recognized me, proactively apologized that the kitchen hadn't gotten back to them yet, and then later, they actually brought it directly to my table. Now for a couple of minor gripes: The lighting in the first-floor lounge was indeed too dim, though this is a matter of personal preference. In the sea-view twin room we stayed in this time, the bathroom door design is a definite flaw. It makes the bathroom feel cramped and inconvenient to use, even though the actual space is fine. If it were a sliding door, this inconvenience would be completely avoided.