Rabbit apartment(Shenzhen Sungang store)

Bad, very bad experience. I placed an order on Ctrip in advance. I checked in late that day, almost 11 o'clock. When I entered, I saw patches of dirt on the sofa next to the bed. There was no place to charge my phone on either side of the bed. I contacted the hotel staff on WeChat to change rooms, but was told that there were no rooms available and that they would apply to their supervisor for some compensation the next day. I thought it was so late so I could just stay for one night. Then I washed up and planned to go to bed. The quilt on the bed in the hotel was super thin. It was a bit cold at night when the temperature dropped for two days. It was cold and I wanted to turn on the heater, but the central air-conditioning wouldn't turn on and was just a decoration. As it was too late, I didn't contact the hotel staff on WeChat and slept all night under my coat. As expected, I caught a cold the next day. When I checked out at eight o'clock the next morning, there was no one at the hotel front desk. I sent another WeChat message to the hotel staff saying that I wanted to check out and informed her that the heater wouldn't turn on, and reminded her about the so-called compensation she mentioned. However, the message fell into the sea without even a reply, let alone any compensation. It has been more than a day now. I understand the principle that you get what you pay for. An apartment hotel that costs more than 300 yuan is not particularly cheap. Not to mention the complete facilities, even the basic hygiene is so poor. Not to mention the service. When problems arise, they are dealt with perfunctorily. How did Ctrip allow such businesses to settle in? I didn't say a bad word from beginning to end. I just thought that if there was a problem, the hotel would deal with it in time. I didn't expect that they would not even pay attention to me after I checked out. In short, it was rubbish.

The transportation is very convenient and the location is easy to find. The check-in guide given by the little housekeeper is very accurate. The kitchen facilities are fully equipped and there is a disinfection cabinet for cooking. It is very considerate and very close to travel. It is good. I will come again next time.

I can stay in a hotel with a 2.2-meter bed for more than 300 yuan.

The hotel has air conditioning but no heating. It happened that the temperature in Shenzhen dropped during those days. I was really frozen to death at night. The cleaning staff threw my razor away again, but I didn't pursue it. Later, I accidentally left my things in the hotel, but the hotel customer service didn't care. People like us who come from other provinces will be very disappointed with this trip.

It is very close to the subway station. The room is clean and hygienic, with an artistic design. All the necessary electrical appliances and supplies are available. It is also very convenient to go to nearby shopping malls for eating and shopping. The butler service is attentive.

There is no front desk, but the customer service via WeChat is very good and handled quickly. The environment is quite quiet and the sound insulation equipment is good.