Raffles Shenzhen

I stayed for a few days, and unfortunately, it was during typhoon weather, which was a shame as the scenery would have been even more beautiful otherwise. The hotel rooms are very spacious, and the bed was exceptionally comfortable. The service was also top-notch. Howard's service stood out as the best – he was incredibly attentive and thoughtful. This has been the best hotel experience I've had in Shenzhen so far, and I'll definitely be choosing this one again.

The hotel consistently maintains its high standards. The rooms are clean, smart, and the bedding is incredibly comfortable. The evening happy hour offered delicious and plentiful food, and it was very picturesque. The staff were incredibly welcoming and attentive, and every single one of the nightly sweet soups I tried was delightful. The view from the window was absolutely beautiful! The mini-bar was well-stocked, and the beer was as good as ever! Plus, I even caught a drone rehearsal in the early morning!

Raffles Hotel unequivocally deserves a perfect five-star review! My stay completely exceeded all my expectations, from the thoughtful pre-arrival communication to the meticulous service at check-out; every single detail made us feel truly valued and pampered. The hotel reception is located on the 34th floor. Its design perfectly blends Eastern aesthetics with modern luxury, creating a grand and elegant lobby. I particularly loved the romantic deep purple color palette, beautifully complemented by the artistic floral arrangements throughout. Our room's floor-to-ceiling windows offered breathtaking views of Shenzhen Bay and Talent Park, while the bar and lounge on the 71st floor provided panoramic vistas of the entire city. Yesterday, we were lucky enough to catch a spectacular sunset and evening glow from the 71st floor. Standing by the window, gazing at the expansive sky, it felt as if I was completely absorbing the energy of the universe – truly a magical and wonderful feeling. Of course, the bedding was luxuriously soft and comfortable, and the smart control system allowed for effortless adjustment of the lighting ambiance. The well-stocked minibar and the thoughtful 'whitespace' in the room design further underscored the hotel's commitment to quality in every detail. And the breakfast spread was exceptionally lavish and varied. A special thank you to our butlers, Leo, Echo, Qian, Maddy, and Kathryn. They not only helped us secure a room with the most perfect view but also went above and beyond by preparing a celebratory cake and even hand-drawing a card with a message that perfectly captured what I wanted to convey (even though I hadn't explicitly told them the content I wished to write). In short, everything was absolutely perfect.

The room layout was excellent, and we absolutely loved it. The decor was also very tasteful, and the view was great. Any issues we had during our stay were promptly and effectively resolved. A special thank you to our butlers, Kathryn and Nora Zhang, for their incredibly thoughtful and warm service. They were quick to understand our needs, and communication was always smooth. I even mentioned to the butler that your welcome fruit was the best I've ever tasted! It's these small details that truly make a difference. From the moment we walked in, the entire hotel team treated us with such genuine care and warmth, like family; we never felt any coldness. This hotel truly deserves a five-star rating. We will definitely return given the opportunity.