Raffles Shenzhen

I had a fantastic stay at Raffles Shenzhen with my family for my birthday. The staff went above and beyond to make the occasion memorable, brought out my birthday cake at just the right moment and even surprised me with a complimentary Singapore Sling. Special thanks to Naomi at the receiving counter, who greeted us as soon as we arrived and took care of our luggage before we even checked in, and to Minnie at check-in, who recommended and booked a fantastic restaurant for our first lunch. The team at the Long Bar on level 71 were outstanding, handling the cake and making the celebration memorable. The pool and sauna were immaculate, everything was well organized, and our room offered an incredible view of Shenzhen Bay and Talent Park. Every detail, from the attentive service to the luxurious facilities, made this a truly unforgettable experience.

Very clean room and great location Staff are very friendly and welcoming.  Overall great experience

This hotel holds its award for the biggest hotel room in have ever stayed in shenzhen city in china. With 60 square meter, the bed are big enough to let us have a very good night sleep. Every night we were served with warm dessert to let us have a good night sleep after a long hour going out exploring shenzhen city.. very thoughtful and care for the customer wellbeing. Also we have a chance to enjoy a buffet of food and drinks at the bar upstairs which served variety of snacks and drinks for the customers to enjoy. The foods were delicious and many variety. Mini bars also free and reload new stuff every day. It is the most worth of money we have ever spent staying at this hotel. Give us a very memorable trip during our stay in shenzhen city, china.

Great 5 star place. The breakfast was good ; and I loved the restaurant on the 70th floor.

It’s a quick business trip and second time stay in Raffles Shenzhen, we had wonderful stay as last time. Special thanks to the Butler team arranging little surprise for my birthday and the beautiful setup in the room. Frieda, Andy, Kathryn, you guys are making the guests staying experience special.

I want to extend my heartfelt thanks to Leon and Frieda from the Butler team for their exceptional service. We felt welcomed from the start, and our two-day stay was incredibly enjoyable. The hotel's facilities are pristine, though I noticed the concierge team might be understaffed. I'd like to apologize to the Chief Concierge for forgetting to return a beautiful lighter. Despite this, our experience was fantastic. Thank you to the entire team for their professionalism and making our stay memorable.