Rick wu
October 6, 2024
First of all, let me talk about the reservation on this app. I booked a room with a window. I went to the on-site front desk (the badge said manager) and said: Whoever arrives first will be given priority! I said that what I ordered on the Ctrip app will not count? ? ? He said that's not what he said. . . If your hotel has such hidden rules, please mark it on the app and don’t hide it and mislead customers! ! ! For example, the flight ticket I booked on the app is first class. When I go to the airport to pick up the ticket, whoever comes first will have first class priority? ! ! What’s on the app doesn’t count! ! ! I gave two stars because I know the service industry is not easy. I didn’t give one star because I didn’t want to kill everyone! ! ! Your company respects itself! ! !
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