Buckton Boutique Hotel (Shenzhen Dongmen Pedestrian Street Shaibu Subway Station)

Buckton Boutique Hotel (Shenzhen Dongmen Pedestrian Street Shaibu Subway Station) Reviews

Buckton Boutique Hotel (Shenzhen Dongmen Pedestrian Street Shaibu Subway Station)

3F, Building 12, Lixin Garden, Lixin Road, Shenzhen, ChinaView Hotel Details
Buckton Boutique Hotel (Shenzhen Dongmen Pedestrian Street Shaibu Subway Station)
Buckton Boutique Hotel (Shenzhen Dongmen Pedestrian Street Shaibu Subway Station)Buckton Boutique Hotel (Shenzhen Dongmen Pedestrian Street Shaibu Subway Station)Buckton Boutique Hotel (Shenzhen Dongmen Pedestrian Street Shaibu Subway Station)
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Buckton Boutique Hotel (Shenzhen Dongmen Pedestrian Street Shaibu Subway Station) Guest Reviews

4.2/5
Very Good
98 Reviews
Verified reviews
Location4.2
Amenities4.0
Service4.3
Cleanliness4.2
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All Reviews(98)
Positive reviews(92)
Reviews with photos/video(27)
Clean and tidy(13)
Great location(11)
Classy environment(8)
Friendly front desk staff(5)
Convenient for shopping(4)
Awesome amenities(3)
Many amenities(2)
Easy to get around(2)
Negative reviews(6)
Guest User
Boutique Double Room
Stayed in Nov 2023
Solo travelers
2 Reviews
4.5
/5
Great
Posted on Dec 9, 2023
The staffs are friendly and helpful. The room is small and clean. The location is good, plenty of food nearby with a lot of choices. The hotel is just beside Dongmen pedestrian street. Only 10 minutes walk to subway station.
Ka Chung
Deluxe Double Room
Stayed in Nov 2023
Couples
28 Reviews
4.2
/5
Very Good
Posted on Nov 26, 2023
Good location, the AC supply is adequate
KO ZAWNAING
Boutique Room (2 beds) (No window)
Stayed in Oct 2023
Business travelers
38 Reviews
5.0
/5
Outstanding
Posted on Jan 15, 2024
Great 👍
ah Yuet
Boutique Double Room (Without window)
Stayed in Dec 2023
Couples
12 Reviews
3.7
/5
Posted on Dec 5, 2023
The location is super strategic. It is located in the downtown area of ​​Dongmen. Directly ahead is the Dongmen business district, which is convenient for shopping. I checked in at 12 o'clock that night, and there were still fried skewers downstairs. Talking about Fanjian Hotel, the price is not too high, the cleanliness is average, and there is a dog in the shower that looks like a small strong. . . . . Scared ****. .
Original TextTranslated by Google
Response from Property: Hello dear! I'm sorry to bring you a bad check-in experience. Because the packaging was a little damaged, the room aunt mistakenly thought you had unpacked it when she went to check the room. After the room manager confirmed it was a packaging problem, Xiao Rui would like to say sorry to you! Thank you for your suggestions, we will make comprehensive improvements to the problems you reported! I believe you will continue to support Xiaorui, and we are always willing to listen to your voice. Thank you again for your support of the hotel. I wish you a safe journey and all the best!
Guest User
Deluxe Double Room
Stayed in Nov 2023
Couples
3 Reviews
4.0
/5
Very Good
Posted on Nov 5, 2023
The ceiling light in the room is too bright for your eyes. You need to turn off all the lights in the room. If you don’t turn off the lights, it will be too bright.. There is no other choice😰I can’t even dim a small lamp😰 The light in the toilet shines through the glass of the room and towards the bedside of the room. It’s so dazzling to the eyes. It’s very uncomfortable🤢 The curtains are isolated at the head of the bed. There is a space where light can penetrate into the head of the bed. If you want to sleep in front of your eyes, the sun will shine on your eyes😰I don’t know why the overall hotel is designed like this😡 I will never stay here again. This is the worst hotel I have stayed in.
Original TextTranslated by Google
Response from Property: Hello dear, we are very sorry that our hotel problems did not bring you a good stay experience. We would like to sincerely apologize to you. wish you a happy life!
Guest User
Boutique Double Room
Stayed in Oct 2023
Couples
7 Reviews
1.5
/5
Posted on Oct 25, 2023
In addition to free parking, we generally asked for cleaning and extended stay. I went out for 4 hours and didn't start cleaning when I came back. After cleaning, I just changed towels and collected the trash. We were told that there were no new sheets and duvet covers to replace. Looking for this kind of service The excuse was actually that he was too lazy to change it for us, and the front desk lady had a general attitude and an impatient tone.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support. I am very sad that Xiaobai failed to get your full star support. There must be something that Xiaobai failed to do well. Xiaobai will reflect on his mistakes and look forward to seeing you next time you stay. A perfect stay experience!
Guest User
Comfy Room (Special promotion, no window)
Stayed in Oct 2023
Friends
8 Reviews
5.0
/5
Outstanding
Posted on Oct 18, 2023
Very good, very good location, very clean, second stay
Original TextTranslated by Google
Response from Property: Dear, 02 front desk clerk Xiaobai is so happy to see your review. Our efforts have not been in vain. We are sincerely happy to see your love for our hotel. To satisfy you is our original concept. Very Thank you for your review of us, we sincerely look forward to your visit again, and wish you a happy life!
Guest User
Deluxe Double Room
Stayed in Nov 2023
Business travelers
4 Reviews
1.5
/5
Posted on Nov 19, 2023
The deluxe double rooms are pitifully small. The toilet and bathroom are not separated from the room. The two doors are directly opposite the bed, and they are only a step away. There is not even a sink. The most important thing is that I parked my car when I drove there. The door of the venue was open, so I went in directly. However, the waiter saw through the surveillance camera that I had entered and closed the door remotely. He locked me and my car in the parking lot with a bad attitude.
Original TextTranslated by Google
Response from Property: Hello, we have seen your feedback and we are very sorry for the trouble it has caused you! At the same time, you drove in by yourself without telling the front desk. We need to inform every car in advance when entering the parking lot. You rushed into the parking lot so quickly. I wish you a happy life and happiness!
Guest User
Deluxe Double Room
Stayed in Nov 2023
Solo travelers
3 Reviews
4.0
/5
Very Good
Posted on Nov 8, 2023
Overall, it is consistent with its positioning. The room is good, the hygiene is OK, the environment is quiet, and the service is pretty good.
Original TextTranslated by Google
Response from Property: Dear guest; Thank you very much for staying at Shenzhen Bokaton Hotel and for your recognition of us! We are glad that our service can make you feel warm. It is our responsibility to help every guest. We have praised and rewarded the front desk staff you mentioned. Your words will definitely inspire us to continuously improve our service details and improve our service levels to reward guests who firmly choose us like you. Thank you again for spending your precious time to share your stay experience with everyone, and we look forward to seeing you again at Bokaton Hotel!
平凡文
Comfy Room (Special promotion, no window)
Stayed in Oct 2023
Solo travelers
146 Reviews
3.0
/5
Posted on Oct 29, 2023
The new store is very similar to the one upstairs. The room was also very clean and well-equipped, except for the Hong Kong TV station. The price is a bit high, but it's conveniently located just below the Dongmen Shopping Street. Maybe I will stay here, let’s compare it with other prices! 🙄👌
Original TextTranslated by Google
Response from Property: Hello, little master! Thank you very much for sharing your stay experience with us. We regret that it did not meet your expectations. Please accept our sincere apologies. The hotel will perform regular maintenance on the rooms and various other facilities and improve every detail to provide you with a perfect stay. There will be various promotions and special offers at different times. If you have confirmed your itinerary, please book in advance to enjoy more discounts. Sincerely look forward to your visit again!
Geeawhiz
Boutique Double Room
Stayed in Oct 2023
Business travelers
1 Reviews
5.0
/5
Outstanding
Posted on Oct 13, 2023
Facilities: very good Hygiene: very good Environment: OK OK Service: The front desk service is very good 036. The front desk service was very good and the hygiene was good. I stayed here for several days in a row.
Original TextTranslated by Google
Response from Property: Thank you for your stay. We will continue to maintain high-quality and excellent guest service standards and strive to provide every guest with a comfortable and warm stay experience. Thank you again for your review and we sincerely look forward to your visit again!
Guest User
Comfy Room (Special promotion, no window)
Stayed in Oct 2023
Business travelers
2 Reviews
5.0
/5
Outstanding
Posted on Oct 21, 2023
Facilities: very good Facilities: good Health: good good environment The service was excellent
Original TextTranslated by Google
Response from Property: Dear, Xiaobai is so happy to see your evaluation. Our efforts have not been in vain. We are sincerely happy to see your love for our hotel. To satisfy you is our original philosophy. Thank you very much for your review. We sincerely look forward to your visit again and wish you a happy life! 036
Anonymous User
Deluxe Double Room
Stayed in Sep 2023
Couples
1 Reviews
5.0
/5
Outstanding
Posted on Sep 8, 2023
The room is very clean, equipped with disposable supplies, the Internet is fast, the service attitude is very good, there are many restaurants downstairs, very close to Dongmen Pedestrian Street, there is free parking, the front desk on the third floor of the lobby, the environment is good for my first stay
Original TextTranslated by Google
Response from Property: Thank you for your stay. We will continue to maintain high-quality and excellent guest service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your review and we sincerely look forward to your visit again!
Anonymous User
Deluxe Room (2 beds)
Stayed in Sep 2023
Solo travelers
1 Reviews
5.0
/5
Outstanding
Posted on Sep 23, 2023
The service attitude is very good. Hygienic, clean, tidy and comfortable.
Original TextTranslated by Google
Response from Property: Thank you for your stay. We will continue to maintain high-quality and excellent guest service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your review and we sincerely look forward to your visit again!
Kuen7
Boutique Room (2 beds) (No window)
Stayed in Nov 2023
Solo travelers
2 Reviews
5.0
/5
Outstanding
Posted on Nov 7, 2023
The front desk service is very good and hygienic and clean 02
Original TextTranslated by Google
Response from Property: Sir, thank you very much for your positive review. It is guests like you who give us the motivation to keep moving forward. I believe that the products of Bokaton Hotel will get better and better. All the hotel staff wish you a happy life and look forward to your next stay