Toronto Hotel(7th Street Mansion)

Toronto Hotel(7th Street Mansion) Reviews

Toronto Hotel(7th Street Mansion)

Harbin Building, 7045 Beihuan Avenue, Shenzhen, ChinaView Hotel Details
Toronto Hotel(7th Street Mansion)
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Toronto Hotel(7th Street Mansion) Guest Reviews

4.3/5
Very Good
387 Reviews
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.3
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All Reviews(387)
Positive reviews(353)
Reviews with photos/video(79)
Easy to get around(43)
Classy environment(33)
Friendly front desk staff(26)
Large rooms(17)
Convenient parking(16)
Would stay again(10)
Close to metro(8)
Perfect for families(4)
Negative reviews(34)
Guest User
Executive Suite
Stayed in Feb 2024
Solo travelers
20 Reviews
3.2/5
Posted on Feb 11, 2024
THE ROOM WAS SOOOOOOO COLD!!!!!! Ac is in a stupid position and didn’t even work half the time. Can’t shower with the whole bathroom floor getting flooded. It’s okay for the price though…
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Executive Suite
Stayed in Apr 2024
Couples
8 Reviews
2.7/5
Posted on Apr 22, 2024
I booked a suite, too old of hotel facility, room is big enough but suite furniture setting is very tricky, suite has a closet in the middle and separate it as two area, living area and bedroom area. living room only has a table and sofa but no tv, bedroom is normal and clean enough. Toilet has been redecorated and I accept, No need much comment, too old.
Response from Property: Dear guest, thank you for your review of the hotel! The layout of the hotel room is as shown in the picture
boyang
Executive Suite
Stayed in Feb 2024
Friends
1 Reviews
4.7/5
Amazing
Posted on Feb 19, 2024
it good. not too bad
Response from Property: Hello, dear customer! Thank you very much for your support to our hotel. We always believe that a good word of mouth must be recommended from the most sincere satisfaction of the guests. At the same time, we are honored to provide you with the best service. You are very welcome to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your coming again!
RaminAbbasov
Business Single Room
Stayed in Mar 2024
Business travelers
37 Reviews
5.0/5
Outstanding
Posted on Mar 3, 2024
Anything good
Beene
Executive Suite
Stayed in Jul 2022
Solo travelers
8 Reviews
3.2/5
Posted on Aug 16, 2022
The room definitely had an old wornout feeling to it. The bathroom also smelled pretty bad. There was no mini fridge when I first got there and took a day and a half to get a working one. One of the front desk people was pretty awful, but the guy that was working there was actually super great.
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
George
Executive Suite
Stayed in May 2022
Solo travelers
48 Reviews
4.2/5
Very Good
Posted on May 18, 2022
The apartment itself is a good value for money. The staff was a little worried about letting me as a foreigner in but after all they did
Response from Property: Praise Reply Dear Guest Hello! Thank you very much for choosing Seventh Street Mansion. Your satisfaction is the relentless pursuit of all of us in Toronto Hotel. All the staff of Toronto Hotel wish you a happy life! welcome next time!
Jose around the world
Business Single Room
Stayed in Feb 2022
Solo travelers
19 Reviews
4.5/5
Great
Posted on Feb 16, 2022
Nice place, spacious, apartment-like. Very friendly staff.
Guest User
Business Single Room
Stayed in Apr 2024
Other
1 Reviews
5.0/5
Outstanding
Posted on Apr 22, 2024
The room is simple and warm, and you will feel relaxed and happy as soon as you enter. In addition, the facilities in the room are also very complete, with a comfortable bed, convenient parking, and no need to worry about finding a parking space; convenient transportation location, thoughtful service at the front desk, the staff always smiles to provide you with the help you need, and it is clean and hygienic
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Guest User
Executive Suite
Stayed in Dec 2023
Family
3 Reviews
5.0/5
Outstanding
Posted on Jan 1, 2024
I was satisfied with my stay, the transportation was convenient, and the room was very complete. The room was relatively large and had a kitchen. Anyone with relatives or on a business trip can book this room type. It is cost-effective and the service here is also pretty good. It is worth recommending!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for coming, and also sincerely thank you for your love and recognition of us. We are deeply honored to receive your praise. At the same time, we are more motivated to continue moving forward and strive to do better. We hope to have more achievements. Your opportunity to serve.
Guest User
Special Room
Stayed in Nov 2023
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Dec 2, 2023
The room is very clean and big, the front desk receptionist is very good, the environment is also good, the experience is good, the main cost performance is high, very satisfactory and worth the money Facilities: good Service: good
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Guest User
Special Room
Stayed in Mar 2024
Solo travelers
2 Reviews
1.5/5
Posted on Mar 29, 2024
I rarely write reviews, and I rarely give negative reviews. From the moment I checked in, the male waiter at the front desk had a gloomy look on his face and sometimes spoke silently. When I arrived at the room, the internet connection was not good and they said I wasn't connected. I had to come up and check. I got dressed and opened the door for him. If it could not be repaired, I changed the room. Even after changing the room, the mosquito coil was still broken and there were bites all over my body. I asked for mosquito-repellent incense to be delivered and dragged it away again Didn't sleep much all night
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Executive Suite
Stayed in Aug 2023
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Aug 29, 2023
The location is easy to find, and the subway is also very close. There are convenience stores, bakeries, fruit shops and snacks around. There are many taxi intersections, and the hotel is located very quickly to anywhere in Shenzhen. Choosing here for travel or business is a very cost-effective choice.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for coming, and also sincerely thank you for your love and recognition of us. We are deeply honored to receive your praise. At the same time, we are more motivated to continue moving forward and strive to do better. We hope to have more achievements. Your opportunity to serve.
Guest User
Business Suite
Stayed in Feb 2024
Other
2 Reviews
2.5/5
Posted on Feb 23, 2024
Let's not talk about how our stay was like. There was an aunt in the housekeeping department who was thin, not tall, and had straight bangs. She was about 50 years old, didn't wear glasses, was stubborn, lazy, had a bad attitude, and was stupid. 1. When I checked in and showed the room, I just picked up the remote control to turn on the air conditioner and snatched it away and told me that it couldn't be turned on and it was broken. It is no exaggeration to say that this movement was so fast that I thought I had practiced it. 2. I was not satisfied with the first room I saw, and I was not happy when I moved to the second room. I was told that it was like this. The air conditioner could not heat the room. I was just here to show you the house (it said on the side) I can take a rough look, live here if you can, don’t worry too much, she’s too lazy to look at anything else) 3. The day after I checked in, I went to the front desk and said that I only needed mineral water and no need to clean the room. This lady should be working on the shift (a person from the housekeeping department is working on the front desk?). She is really awesome. I was watching videos, smiling from ear to ear. I yelled twice before looking up, with a confused look on my face. I repeated it four times. The uncle in the apartment next to me understood it and helped explain it to her, but her brain just couldn’t understand. What to do. In the end, you still insisted that it was my problem? Didn't I make it clear? How else can I be clearer? Let me ask you. Let’s just say what you do in your position. It’s okay if you don’t have that brain, but you can’t have such a bad attitude, right? Don't know what to do with your job? Anyone can make up the numbers? It’s understandable that she’s not focused on work during the Chinese New Year, but that’s no excuse for consumers to foot the bill, and it’s not like she’s been like this for a day or two. The good reviews of a hotel have brought such a person down.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Business Suite
Stayed in Feb 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Feb 19, 2024
Not bad, the service attitude is very good and the facilities are well-equipped. The geographical location is central and the transportation is convenient. The room is clean and tidy. The room is well soundproofed and very quiet and comfortable.
Original TextTranslated by Google
Response from Property: Hello, dear customer! Thank you very much for your support to our hotel. We always believe that a good word of mouth must be recommended from the most sincere satisfaction of the guests. At the same time, we are honored to provide you with the best service. You are very welcome to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your coming again!
Zhouyudanyang
Business Double Room
Stayed in Mar 2024
Friends
48 Reviews
3.0/5
Posted on Mar 24, 2024
Personally, I think his accommodation is average, very poor and does not match the price.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!