Kyriad Marvelous Hotel Shenzhen Longhua Dalang Business Center

This is what I wrote last night at midnight To Kyriad At this moment, I am in your room, tossing and turning and unable to sleep. At about 12:30, a group of people shouted in the corridor and woke up, and I couldn't fall asleep. Instead of tossing and turning and unable to sleep, it is better to give you some suggestions instead of scolding. First of all, your question is to look up and indicate that the Kyriad Shenzhen North Station store is ten kilometers away. To be honest, I feel that it is suspected of riding on the popularity. It is reasonable to call it this name within five kilometers. Ten kilometers is obviously remote for guests. It takes half an hour to take a taxi. For customers who need to catch the high-speed rail early, it is not a good choice, at least it is misleading. Secondly, since you are the high-speed rail north station store, there will inevitably be customers who get up early to catch the high-speed rail at more than six o'clock. In this noisy environment in the corridor, do you think customers can sleep well? If they can't sleep well, is it normal for customers to curse? You can't think about riding on the customer traffic of Shenzhen North Station without thinking about how to give customers a good check-in experience, which will only make customers give you bad reviews. To be honest, if it weren't for the four words "Kairiyade", I would definitely give a low score of one point. Now that the problem has come out, it needs to be improved or improved. The name of the store cannot be changed, so what can be changed must be the service. It is said that it is very competitive now, but the competitive is not only reflected in the price, otherwise Home Inn will not be able to compete with Hilton? Each hotel has its own positioning customers, which must be clear. The customer group of Kyriad is mainly business travel, not all for low prices. So for customers who get up early to catch the high-speed rail, there are at least two points that need to be improved 1. In the evening, I made an appoin**ent for Didi for tomorrow morning, but no one took the order. According to the front desk, it is easy to call a car at that time, but who can guarantee it? Customers can't trust you 100% just because of your words, right? You can completely find taxis that take over the shifts in the surrounding area, leave one or two phone numbers at the front desk, and if there are customers who need to get up early to catch the car, there will be a basic time limit guarantee. If this driver becomes your designated drop-off point, I believe that when he encounters customers who are not familiar with Shenzhen and ask about staying in the hotel, he will also give priority to you. People are all about mutual achievement, not undermining each other. 2. For customers who get up early to catch the bus and those who sleep lightly, can we concentrate them on a single floor? After all, customers with such needs exist objectively. Under the premise that it is impossible to constrain all guests to speak in a low voice, it is reasonable and feasible to constrain the customers on this floor to respect each other in advance? 3. The windows of the room should be equipped with screens. Some guests smoke, and smokers like to open the windows. Opening the windows will easily let mosquitoes in. Would it be better to have screens? The last point is that the mosquito coils are still the old-fashioned disc mosquito coils instead of electric mosquito coils? Only the big coach inns in the last century used this, right? I'm afraid that Home Inn doesn't have this thing Business and hotel guests generally care more about the experience than the price, so blindly competing on price may not be your reasonable method. What does the experience rely on? It's the details. If you do these details well, do you think customers will care about whether it's a few hundred or a hundred more expensive or a few hundred or a hundred cheaper? If they care, it's not your Kyriad customer line. Of course, we are talking about individual guests here, not groups. I have stayed at your Yuanzhou hotel before and had a very good impression, but this time I had no good impression at all. The only good impression was the four words "Kairiyade", that's all. Thank you.

The room is nice. The view is good, clean and sanitary. The Hutang is very beautiful. It is very convenient to order takeout. There is no shopping mall downstairs. Parking is convenient. There is a barbecue restaurant a few steps away. It is convenient for dinner and supper at night.

There were some problems during check-in, but the front desk was very proactive in solving the problems. The overall environment was very good, clean and hygienic. It seemed that there was breakfast, but did you forget to have breakfast? The check-in experience was still good

I arrived at the hotel in the early morning and opened the toilet. There was something like a betel nut kernel in it. It looked very... I told the front desk about the room problem and asked them to take a look at my room. After they came up to check it out, they said they would ask the front desk tomorrow morning. Was the toilet disinfected? The mirror seemed to have not been cleaned for a long time. When I turned on the light, there were stains all over. The service was also worrying…

The room is big and comfortable. The hotel environment is also very good. The breakfast is rich and varied. It is also convenient to eat and shop next to the hotel. It is worth staying for business trips and tourism

The room is very good. The environment is very good. The front desk service is very good. Welcome everyone to stay