Vienna International Hotel (Shenzhen Guangqiao Road Tianliao) Reviews
Vienna International Hotel (Shenzhen Guangqiao Road Tianliao)
No.1163 Haina center, guangqiao Road, Shenzhen, ChinaView Hotel Details
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Vienna International Hotel (Shenzhen Guangqiao Road Tianliao) Guest Reviews
4.8/5
Excellent
937 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(937)
Positive reviews(925)
Reviews with photos/video(41)
Friendly front desk staff(36)
Classy environment(34)
Delicious breakfast(24)
Easy to get around(19)
Perfect for business trips(15)
Large rooms(15)
Close to metro(8)
Convenient parking(3)
Negative reviews(12)
HangHang123
Standard Double Room
Stayed in Feb 2023
Business travelers
16 review
Outstanding
Posted on Mar 16, 2023
Good and thanks for the hotel.
Guest User
Standard Double Room
Stayed in Mar 2024
Business travelers
2 review
Outstanding
Posted on Mar 22, 2024
Facilities: Complete, the shower room has a large amount of hot water.
Hygiene: Good, the hair in the bathroom is clean.
Environment: The room has a high ceiling.
Service: The front desk has a good attitude and patiently explains the requirements.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of Vienna Hotel Tianliao Branch. Everything we do is to bring a high-quality stay experience to every guest. Your satisfaction and affirmation are the greatest motivation for us to move forward. We are always ready for your return stay! Thank you again for your choice! Wish you all the best!
黃傳儀
Standard Double Room
Stayed in Mar 2024
Business travelers
16 review
Outstanding
Posted on Mar 18, 2024
There is a subway station nearby, so transportation is very convenient, and business trips to visit companies are also nearby, which is very convenient. If I come to Shenzhen for a business trip in the future, I will continue to stay here.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
TAKAHASHI YOSHIO
Standard Double Room
Stayed in Mar 2024
Business travelers
4 review
Outstanding
Posted on Mar 14, 2024
The bed was larger than I expected, and even though it was a bit cold in March, I was able to sleep comfortably as the air conditioning worked well.
I stayed for multiple nights, and there was a washing machine in the hotel so I was able to do my laundry for an extra fee (10 yuan).
The room seemed new and clean, and there were no problems with the facilities or equipment.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time.
Guest User
Deluxe Double Room
Stayed in Mar 2024
Business travelers
1 review
Very Good
Posted on Mar 7, 2024
The hotel staff was very attentive, and I was very touched by the note at the door!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 4.2-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope our hotel will be the warmest and most unique one in your memory! Come back to Vienna International Guangqiao Road Tianliao Branch often, and give us a five-star review if you are satisfied with your stay! Wish you well!
Guest User
Standard Double Room
Stayed in Jan 2024
Business travelers
29 review
Outstanding
Posted on Jan 15, 2024
Thank you to the front desk beauties F021 and F002 for their warm service!
It feels like home!
I will come again next time!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Standard Double Room
Stayed in Jan 2024
Friends
2 review
Outstanding
Posted on Jan 11, 2024
The hotel is clean, the service is excellent, and all the supplies are brand new.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Standard Double Room
Stayed in Dec 2023
Solo travelers
1 review
Outstanding
Posted on Dec 10, 2023
Not bad, worth staying, very satisfied, recommended, clean, convenient parking, great
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Hengdelikesiagui
Standard Double Room
Stayed in Apr 2024
Friends
4 review
Posted on May 2, 2024
First of all, I checked in the day before, and the front desk took the initiative to tell me that I would receive a breakfast coupon if I gave a good review. I thought it was okay and normal. To extend my stay today, I asked the front desk to give me a breakfast coupon. I said that this gift cannot be given because your room type is not included, so I will I would like to ask, is it true that you are duplicity and serving customers like this? All my previous positive reviews have been withdrawn.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for taking the time to write a sincere review of the Vienna Hotel! We are deeply sorry for your experience during your stay at the hotel! We are sorry that we did not bring you satisfaction. We are very sorry for your feedback. We will make corrections in a timely manner, strengthen management training and education, and improve service quality. Thank you for pointing out the problems to us. The hotel sincerely invites you to check in next time and we will improve. Thank you again for choosing our hotel.
Guest User
Deluxe Room (2 beds)
Stayed in Apr 2024
Business travelers
1 review
Outstanding
Posted on Apr 23, 2024
I stay here every time I go on a business trip. The room is clean, the breakfast is rich, and the price is very good.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for taking the time to leave a positive review for our hotel. We will continue to work hard to improve various services and facilities to provide you with a more comfortable and enjoyable stay. Thank you for your support and trust!
Hehuen
Deluxe Room (2 beds)
Stayed in Apr 2024
Business travelers
4 review
Outstanding
Posted on Apr 7, 2024
This hotel is strategically located in the center of Guangming District. There are many shopping malls around it, making it very convenient for shopping and dining. The room is spacious and bright, with a modern decoration style, which makes me feel very comfortable. In addition, the hotel's service attitude is very good, and the staff are always warm and thoughtful, which makes people feel very touched. It is worth mentioning that their breakfast is very rich and nutritious.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your support and recognition of Vienna Hotel Tianliao Branch. Everything we do is to bring a high-quality stay experience to every guest. Your satisfaction and affirmation are the greatest motivation for us to move forward. We are always ready for your return stay! Thank you again for your choice! Wish you all the best!
Guest User
Standard Double Room
Stayed in Mar 2024
Family
4 review
Outstanding
Posted on Mar 10, 2024
The room is large, clean, comfortable and great value for money. We traveled as a family and the hotel's service was thoughtful and considerate. It really felt like home. Thank you! I will choose this hotel again when I come to Shenzhen next time👍 👍 👍
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your trust in our hotel! Thank you for your compliments and strong recommendations! Vienna is your most beautiful and warmest home in Shenzhen. Remember to come back often when you have time!
Hengdelikesiagui
Standard Double Room
Stayed in Apr 2024
Couples
4 review
Outstanding
Posted on Apr 30, 2024
Facilities: clean
Hygiene: clean
Environment: clean
Service: clean
Service: clean
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Jimeilangzi
Standard Double Room
Stayed in Apr 2024
Business travelers
2 review
Posted on May 1, 2024
There is a walnut in the room that has not been cleaned and has become moldy.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for taking the time to write a sincere review of the Vienna Hotel! We are deeply sorry for your experience during your stay at the hotel! We are sorry that we did not bring you satisfaction. We are very sorry for your feedback. We will make corrections in a timely manner, strengthen management training and education, and improve service quality. Thank you for pointing out the problems to us. The hotel sincerely invites you to check in next time and we will improve. Thank you again for choosing our hotel.
Guest User
Standard Double Room
Stayed in Nov 2023
Business travelers
4 review
Outstanding
Posted on Nov 28, 2023
The room is OK and the price is right.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!