The Ritz-Carlton Shenzhen
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Shenzhen

The Ritz-Carlton Shenzhen

No.5 of Premium Hotels in Shenzhen
No.116 Fuhua 3rd Road, Futian District, Shenzhen, Guangdong 518048, China
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The Ritz-Carlton, Shenzhen (Shenzhen Xinghe Lisikaerdun Jiudian) is strategically situated in the heart of the Futian district, just opposite the Convention & Exhibition Center and in proximity of the Shenzhen Civic Center. The hotel is accessible to Shenzhen's new Metro system, connecting the Hong Kong border and Shenzhen's major shopping, sightseeing and business districts. This Shenzhen hotel is a 30 minutes drive to the Shenzhen International Airport and one hour from Hong Kong International Airport. This Shenzhen hotel has various rooms, including dozens of suites that offer magnificent views of the city. Nine of the suites feature a large balcony for lounging outside. Of special note, the Presidential Suite with its grand entrance, floor-to-ceiling windows spanning two floors covering 446 square meters (4,801 square feet) of space, ensures a loft-like feeling. In addition the suite also boasts a two-story high balcony and provides a 270-degree wide scope view of the city. Dining at the hotel is an international delight. Flavorz, the all-day dining restaurant offers five live-cooking stations and showcases chefs at work. Xingli Chinese restaurant serves sumptuous Chiu Chow, Cantonese and Szechuan specialties, while Paletto Italian restaurant features fine-dining with a private room for special occasions. Using only the best ingredients, whether it's freshly brewed coffee, pastries, baked goods, salads or a variety of sandwiches, Fix Deli brings truly authentic food to Shenzhen. Occupying two floors, the Ritz-Carlton, Spa and Fitness Center is a haven designed for total relaxation and tranquility. Guests can commune with nature and enjoy sumptuous amenities, including a fully equipped gymnasium, yoga studio, outdoor swimming pool and a spa with luxuriously appointed rooms.Show More
We Price Match
hotel overview picture
Last booked 1 hr ago
4.7/5Outstanding·Excellent Location
Everything is excellent! View from my garden view room is great. Staff are kind and friendly.
Amenities
Outdoor swimming poolFreeSpaExecutive LoungeFitness RoomFreePublic ParkingFreeCar Charging FacilitiesPriority airport pick-upCar RentalBar3 Restaurants
All Amenities
Surroundings
Metro: Convention & Exhibition Center
(170m)
Metro: Gangxia
(650m)
Airport: Shenzhen Bao'an International Airport
(32.8 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Club Deluxe Twin Bed Room
5

Club Deluxe Twin Bed Room

2 Double bed
50m² | Floor: 22-28
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Deluxe King Bed Room
6

Deluxe King Bed Room

1 Queen bed
50m² | Floor: 7-21
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Deluxe Garden View Twin Bed Room
6

Deluxe Garden View Twin Bed Room

2 Double bed
50m² | Floor: 7-21
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Premier King Bed Room
6

Premier King Bed Room

1 Queen bed
55m² | Floor: 7-21
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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The Ritz-Carlton Suite
7

The Ritz-Carlton Suite

1 Queen bed
446m² | Floor: 27
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Premier Suite
6

Premier Suite

1 Queen bed
104-122m² | Floor: 7-28
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Design Premier King Bed Room
5

Design Premier King Bed Room

1 Queen bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Carlton Suite
4

Carlton Suite

1 Queen bed
118m² | Floor: 28
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Deluxe Garden View King Bed Room
4

Deluxe Garden View King Bed Room

1 Queen bed
50m² | Floor: 7-21
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Oasis Design King Bed Room
5

Oasis Design King Bed Room

1 Queen bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Twin -Size Room
4

Twin -Size Room

2 Double bed
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Club Premier Twin Bed Room
4

Club Premier Twin Bed Room

2 Double bed
55m² | Floor: 22-28
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Club Deluxe King Bed Room
6

Club Deluxe King Bed Room

1 Queen bed
50m² | Floor: 22-28
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Design King Bed Room
4

Design King Bed Room

1 Queen bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Ritz Kids Night Safari Theme Suite
7

Ritz Kids Night Safari Theme Suite

1 King bed
62m² | Floor: 6-22
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Premier Twin Bed Room
4

Premier Twin Bed Room

2 Double bed
55m² | Floor: 7-21
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Deluxe Twin Bed Room
5

Deluxe Twin Bed Room

2 Double bed
50m² | Floor: 7-21
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Club Premier King Bed Room
6

Club Premier King Bed Room

1 Queen bed
55m² | Floor: 22-28
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Club Executive King Bed Suite
5

Club Executive King Bed Suite

1 Queen bed
100m² | Floor: 26-28
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Club Junior Suite
5

Club Junior Suite

1 King bed
62m² | Floor: 7-26
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Club Executive Twin Bed Suite
7

Club Executive Twin Bed Suite

2 Double bed
100m² | Floor: 7-21
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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King -Size Room
5

King -Size Room

1 Queen bed
Fixed window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Guest Reviews

4.7/5
Outstanding
1888 reviews
Verified Reviews
  • Cleanliness4.7
  • Amenities4.5
  • Location4.7
  • Service4.7
Average for similar properties in Shenzhen
Most Mentioned
T‍Y‍A‍N‍4‍2‍3‍1‍6
November 11, 2024
Great location, love the design of the room, very spacious with decent lighting. The toilet area was particularly well thought out, where you can enjoy a good bath while being able to watch the TV! Don’t see this often in hotels. Also shout out to the Curv Bar in the Lobby. The cocktails were well crafted with good balance. And great atmosphere!
C‍h‍a‍r‍m‍i‍e‍ ‍L‍a‍u
October 26, 2024
Good service in general. The rooms are large, and the spa is super relaxing! Great choice for family and business!
C‍o‍n‍s‍t‍a‍n‍c‍e‍ ‍J‍u‍n‍-‍H‍u‍a
October 5, 2024
Everything is excellent! View from my garden view room is great. Staff are kind and friendly.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
August 25, 2024
Situated at the CBD of SZ, The Ritz Carlton provided us with a remarkable memory for our celebration for anniversary & happy birthday. Special thanks go to professional staff including Annie Fu, Erick Lu, Kylie, Molly, Mark, Jimmy, Mandy, Fiona, ... etc,,who took care of our stay. The cheerful day started from the “birthday cakes rain” in WeChat from Annie😄 Facilitated by her, the room was upgraded to a spacious room with interior celebration decoration as well as the stunning view of the CBD. The room setting was comfortable and the services at the club lounge on 26/F was excellent! We love the bathtub with LED TV by the window. Through the relaxing but cool staycation, we enjoyed 5 meals at the Club lounge on and a buffet breakfast on 2/F. We got great time too at the pool, sauna, & gym room, and surprisingly got a tasting cocktail at the lobby at 6-7pm. Erick was also another one key person of our amazing customer experience 😊 He is decent, humble, presentable, and friendly. The overall customer experience / journey of this stay was fab! It would be great if the hotel put more effort on general dining food taste & hygiene standard (especially the buffet restaurant Flavorz on 2/F), as well as upgrading the architecture maintainence (especially the lobby lounge ONYX on 1/F and partially in the room) which is generally ageing. Could also consider if replacing the traditional toilets as the advanced auto e-toilets in the washroom of the room. We like the staff services most and would definitely revisit again!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 26, 2024
This is the first time I stayed with Ritz Carlton and I believed that Ritz Carlton will be my ONLY CHOICE for my all coming trips. Their service is excellent ! Their service is full of care and loves!!!! First, I got extra bottles of water in my room from "MIKE" from Ritz Carlton under this extreme hot weather , with writing a notes to me which is reserved for my son and husband and wish me enjoying already shown their care to my family! Secondly, when I called the hotline to get additional pillows, I am surprised and really impressed being asked what kind of pillows I want and bring to me in very short time. Thirdly, I ask for help since I feel the freezer is not cold enough, their helper bring me a full size freezer to my room!!!! How impressed to me ! And I also can buy ice-cream into my room which make me feel like home!!!!! I hope I can have the same arrangement next time...haha... Last but not least, I HIGHLY RECOMMENDED all my friends and families chose Ritz Carlton being the FIRST CHOICE!!!! Thanks Ritz Carlton Shenzhen Team!!!! I will be back again soon!!!!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 18, 2024
Great service and excellent food especially from the lounge. Reasonable price and good location. Special mention Mr Aaron Fan for his service!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 4, 2024
I am writing to express my heartfelt gratitude for the exceptional hospitality I received during my recent stay at Ritz. The entire experience was truly outstanding, and I am particularly moved by the warmth and sincerity shown by your staff, especially Kylie at the lounge. From the moment I arrived, I was impressed by the attention to detail and the genuine care extended by your team. Kylie went above and beyond to ensure my comfort and satisfaction. Her courteous demeanor and proactive approach were evident in every interaction. She especially made my birthday memorable with a thoughtful card and a lovely gift, which added a personal touch that I deeply appreciated. Moreover, I am grateful for Kylie's assistance in retrieving my leftover belongings. Her prompt and efficient service demonstrated a remarkable commitment to guest satisfaction, further enhancing my experience at your hotel. The lounge itself provided a relaxing and luxurious environment, perfectly complementing the overall ambiance of The Ritz-Carlton, Shenzhen. The quality of service, combined with the exquisite facilities, made my stay truly unforgettable. I would like to extend my sincere thanks to Kylie and the entire team for making my visit so special.
W‍i‍l‍h‍e‍l‍m‍ ‍W‍o‍n‍g
June 16, 2024
This's one of the best experience I've ever had with Ritz-Carlton. Great location, excellent services and nice decor. The executive Lounge is young and vibrant; in contrast, the atmosphere is tranquil and enjoyable. Thanks to the impeccable service of Eric and Eva, we enjoyed one of the best holidays in years. The selection of wine is slightly disappointing, but the food is quite nice. I highly recommend the Eggs Benedict from Flavorz.
K‍a‍r‍r‍i‍e‍ ‍W‍a‍t
July 16, 2024
Great place to stay, staff are so friendly and helpful from the moment we arrived and checked in, and everyone in the lounge are nice and kind also.

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
CNY 525.00 (approx. NZD 123.81) per person per night
Adding cot: Free
Children 3 years old and over
CNY 525.00 (approx. NZD 123.81) per person per night

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
AgeFee
Children 5 years old and under
Free
Children 6–11 years old
CNY 109.00 (approx. NZD 25.71) per person
Children 12–17 years old
CNY 218.00 (approx. NZD 51.42) per person
Adult
Buffet:CNY 218.00 (approx. NZD 51.42) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2009
  • Number of Rooms: 280
The Ritz-Carlton, Shenzhen (Shenzhen Xinghe Lisikaerdun Jiudian) is strategically situated in the heart of the Futian district, just opposite the Convention & Exhibition Center and in proximity of the Shenzhen Civic Center. The hotel is accessible to Shenzhen's new Metro system, connecting the Hong Kong border and Shenzhen's major shopping, sightseeing and business districts. This Shenzhen hotel is a 30 minutes drive to the Shenzhen International Airport and one hour from Hong Kong International Airport. This Shenzhen hotel has various rooms, including dozens of suites that offer magnificent views of the city. Nine of the suites feature a large balcony for lounging outside. Of special note, the Presidential Suite with its grand entrance, floor-to-ceiling windows spanning two floors covering 446 square meters (4,801 square feet) of space, ensures a loft-like feeling. In addition the suite also boasts a two-story high balcony and provides a 270-degree wide scope view of the city. Dining at the hotel is an international delight. Flavorz, the all-day dining restaurant offers five live-cooking stations and showcases chefs at work. Xingli Chinese restaurant serves sumptuous Chiu Chow, Cantonese and Szechuan specialties, while Paletto Italian restaurant features fine-dining with a private room for special occasions. Using only the best ingredients, whether it's freshly brewed coffee, pastries, baked goods, salads or a variety of sandwiches, Fix Deli brings truly authentic food to Shenzhen. Occupying two floors, the Ritz-Carlton, Spa and Fitness Center is a haven designed for total relaxation and tranquility. Guests can commune with nature and enjoy sumptuous amenities, including a fully equipped gymnasium, yoga studio, outdoor swimming pool and a spa with luxuriously appointed rooms.

Services & Amenities

Outdoor swimming pool
Spa
Executive Lounge
Fitness Room
Bar
3 Restaurants
Meeting Room
Multi-Function Room
3 Restaurants
Flavorz All-Day Dining Restaurant 西餐厅
Style: A la carte, Buffet
Open for: Breakfast, Brunch, Lunch, Dinner
Ambience: Family-friendly, Modern, Romantic
Dining options: Reservations available
Business hours: [Mon - Sun] 06:30-10:30, 12:00-14:30, 18:00-22:00
Xingli Chinese Restaurant 星丽中餐厅
Style: A la carte
Cuisine: Cantonese, Chinese
Open for: Lunch, Dinner
Dining options: Reservations available
Business hours: [Mon - Sun] 11:00-14:30, 17:30-22:30
Paletto Italian Restaurant 意大利餐厅
Style: A la carte
Cuisine: Italian
Open for: Lunch, Dinner
Dining options: Reservations available
Business hours: [Mon - Sun] 12:00-14:30, 18:00-22:30
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Frequently Asked Questions

How much does it cost to stay at The Ritz-Carlton Shenzhen?

Prices at The Ritz-Carlton Shenzhen are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to The Ritz-Carlton Shenzhen?

The closest airport is Shenzhen Bao'an International Airport. It is 32.8 km from the hotel and approximately a 32 minutes journey by taxi.

What are the check-in and check-out times at The Ritz-Carlton Shenzhen?

The check-in time is after 14:00 and the check-out time is before 12:00.

Does The Ritz-Carlton Shenzhen provide airport transfer services?

Yes, The Ritz-Carlton Shenzhen provides airport transfer services.

Does The Ritz-Carlton Shenzhen have a swimming pool?

Yes, The Ritz-Carlton Shenzhen has a pool. Pool type: Outdoor Swimming Pool.

Does The Ritz-Carlton Shenzhen have fitness amenities?

Yes, The Ritz-Carlton Shenzhen has fitness amenities.

Does The Ritz-Carlton Shenzhen provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does The Ritz-Carlton Shenzhen have non-smoking rooms?

Yes, The Ritz-Carlton Shenzhen has non-smoking rooms. Please view the hotel listing for details.

Does The Ritz-Carlton Shenzhen provide breakfast?

Yes, The Ritz-Carlton Shenzhen provides breakfast.

Does The Ritz-Carlton Shenzhen have a restaurant?

Yes, guests can eat at: Restaurant, Café.

About This Property

Nearest AirportShenzhen Bao'an International Airport
Distance to Airport32.89KM
Nearest Train StationFutian Railway Station
Distance to Train Station1.17KM
Nearest Metro StationConvention & Exhibition Center
Distance to Metro Station0.21KM
Average Price FromNZD859
Hotel Star Rating5