Dongjiaxuan Hotel (International Trade Jinguanghua Branch)

Dongjiaxuan Hotel (International Trade Jinguanghua Branch) Reviews

Dongjiaxuan Hotel (International Trade Jinguanghua Branch)

No.2008 Jiabin Road (Pengnian Square), Luohu District, Shenzhen, Guangdong, 518001, ChinaView Hotel Details
Dongjiaxuan Hotel (International Trade Jinguanghua Branch)
Dongjiaxuan Hotel (International Trade Jinguanghua Branch)Dongjiaxuan Hotel (International Trade Jinguanghua Branch)Dongjiaxuan Hotel (International Trade Jinguanghua Branch)
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Dongjiaxuan Hotel (International Trade Jinguanghua Branch) Guest Reviews

4.2/5
1031 review
Verified reviews
Location4.2
Amenities4.1
Service4.3
Cleanliness4.2
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All Reviews(1031)
Positive reviews(973)
Reviews with photos/video(291)
Friendly front desk staff(88)
Easy to get around(87)
Classy environment(57)
Close to metro(40)
Many dining options(24)
Many amenities(23)
Convenient for shopping(17)
Perfect for business trips(14)
Negative reviews(58)
Guest User
City Delicate Suite
Stayed in Apr 2023
Family
17 review
3.0/5
Posted on Jun 25, 2023
The room is spacious but the facilities inside is a bit of old and requiring repair or replacement.
Response from Property: Dear guest: First of all, thank you for your thoughtful review. We have shared your feedback with the relevant departments of the hotel. We have started statistics and have started purchasing. Please allow us to express our most sincere apologies to you, and thank you very much. can provide us with these valuable opinions. We hope to invite you to experience it again in the near future and provide you with better service.
Jinzong
Boutique Room - City-View (Roundbed)
Stayed in Oct 2023
Couples
7 review
5.0/5
Outstanding
Posted on Oct 13, 2023
Gooooood
JJy
Boutique Room - City-View (Double bed)
Stayed in May 2024
Family
47 review
2.5/5
Posted on May 13, 2024
The location of the hotel is convenient, but the sheets are stained. The hygiene conditions in other places are acceptable. The rooms are very small. The hotel building is a commercial and hotel building. The lobby does not look like a hotel at all.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The hotel is located in the business district. This location provides great convenience for guests to eat, live, travel, entertain and shop. The enthusiastic staff of the hotel will escort your travel. If you have any questions during your stay, you can contact the hotel front desk colleagues. We put "family happiness" first. We use the most intimate and warm service to move you. I hope that with our continuous efforts, we can win your 5-point praise next time! Welcome to visit again!
Trease moy
City Delicate Double Bed Room
Stayed in May 2024
Friends
50 review
3.7/5
Posted on May 10, 2024
The hotel provides shampoo, shower gel, toothbrushes and slippers. The hygiene level is 70%. The room is big enough for two people. The location is very convenient. It only takes 3 to 5 minutes to go from Exit A of Guomao Station because it is close Domestic, so there are many things to eat and there are many delicious food nearby. The subway station is nearby and it takes about 3 minutes to walk. However, the sound insulation is relatively poor. You can hear people talking and talking in the corridor when the partition room is opened and closed. The hot water for showering is hot enough. It’s awesome. It’s very convenient to call ** and you can get there in half an hour. There are also many snacks and tea restaurants nearby. I will choose this hotel again next time
Original TextTranslated by Google
6/7
Response from Property: Dear guests: Hello! The hotel is located in the business district. This location provides great convenience for guests to eat, live, travel, entertain and shop. The enthusiastic staff of the hotel will escort your travel. If you have any questions during your stay, you can contact the hotel front desk colleagues. We put "family happiness" first. We use the most intimate and warm service to move you. I hope that with our continuous efforts, we can win your 5-point praise next time! Welcome to visit again!
Ruby1226
Elegant Room - City-View (Double bed)
Stayed in May 2024
Family
18 review
5.0/5
Outstanding
Posted on May 5, 2024
Lin, this is my third time staying at this hotel. I don’t have any luxury requirements, just clean and hygienic. For convenience, I went downstairs to eat at Jinguanghua! Great value for money.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
jason11
Boutique Room - City-View (Roundbed)
Stayed in Apr 2024
Couples
7 review
4.5/5
Great
Posted on Apr 14, 2024
The hotel service is good. The location is close to restaurants and shopping. The rooms are clean and meet the accommodation needs. It is a good accommodation choice near Guomao Metro Station and the price is affordable.
Original TextTranslated by Google
Response from Property: Hello! The hotel is located in the business district. This location provides great convenience for guests to eat, stay, travel, entertain and shop. The enthusiastic staff of the hotel will escort your travel. If you have any questions during your stay, you can contact the hotel front desk colleagues. We put "family happiness" first. We use the most intimate and warm service to move you. I hope that with our continuous efforts, we can win your 5-point praise next time! Welcome!
Guest User
Boutique Room - City-View (Roundbed)
Stayed in Mar 2024
Business travelers
3 review
4.0/5
Very Good
Posted on Mar 8, 2024
First of all, it was very comfortable to live in. The front desk service was very enthusiastic and upgraded me for free. However, after I slept, my 👋 and legs were all red. I have to give a bad review.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Stayed in Feb 2024
Other
2 review
5.0/5
Outstanding
Posted on Feb 23, 2024
My child's earphones fell off and they helped me find them in the room. Thank you! I will choose this hotel again next time.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Anonymous User
Boutique Room - City-View (Double bed)
Stayed in Feb 2024
Business travelers
5 review
2.2/5
Posted on Feb 22, 2024
First of all, it's about hygiene. There's hair on the towels, and "paint" on the bed sheets (this is what the cleaning lady said, I think it's like blood, but there's no way to verify it, so this is for reference only). There's also a constant stench coming up from the sewer pipes. 🤮If you close the toilet door and don't turn on the exhaust fan, it's really smelly when you open the door the next morning. I asked why you didn't turn on the exhaust fan, the noise was too loud! Secondly, the network is very bad and the wifi is very slow. It takes a long time to load when ordering takeout, and the hotel staff said it can't be solved because it's a problem with the hotel's equipment. They also told the hotel to change the equipment, but the boss said they had no money, which is really helpless. 🤷The above is what I really saw, and I'm not a perfectionist, but these problems are really hard to ignore! 👋
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us. We will inform the relevant departments of your opinions to strengthen the maintenance of facilities and equipment. If there are any problems with the room during your stay, please contact the front desk to handle it for you. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Yuyuzhuzhu
Elegant Room - City-View (2 beds)
Stayed in Feb 2024
Family
8 review
5.0/5
Outstanding
Posted on Feb 11, 2024
The location is excellent. It is 1 stop from Luohu Metro Line 1, Exit B of Guomao Station, and it takes only a few minutes to walk to the destination, about 200 to 300 meters away. High cost performance, this price is really worth it during the Spring Festival. The room size is OK. There is a foot massage downstairs, and there is a large Hong Kong tea restaurant next to it that is highly praised and still full in the early morning. Walk 600 to 700 meters to Xiangxi Village, a very down-to-earth late-night snack place with many choices. It depends on your budget. Economy hotel, don't expect too much.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Boutique Room - City-View (Double bed)
Stayed in Jan 2024
Friends
3 review
4.0/5
Very Good
Posted on Feb 1, 2024
The environment is very good, and the transportation is convenient. It was already very late when I checked in, so after washing up, I went out to find something to eat. After walking towards the east gate, I arrived at the food market.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Anonymous User
Boutique Room - City-View (Double bed)
Stayed in Mar 2024
Solo travelers
5 review
3.0/5
Posted on Mar 31, 2024
The environment and hygiene are average and acceptable.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The hotel is located in the business district. This location provides great convenience for guests to eat, stay, travel, entertain and shop. The enthusiastic staff of the hotel will escort your travel. If you have any questions during your stay, you can contact the hotel front desk colleagues. We put "family happiness" first. We use the most intimate and warm service to move you. I hope that with our continuous efforts, we can win your 5-point praise next time! Welcome!
Anonymous User
Stayed in Jan 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 29, 2024
The room decoration looks fresh and natural, giving people a very comfortable feeling, and it is also very clean. In particular, the beautiful service at the front desk is very good! Very attentive! She called to confirm the return of the small jewelry she left behind! ! The hotel is in a good location. There is Metro Line 1 next to it, and it is also next to the International Trade Center. It is very convenient and fast to travel. It is a very good hotel choice for travel!
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Qing
Boutique Room - City-View (Double bed)
Stayed in Jan 2024
Family
9 review
2.2/5
Posted on Jan 17, 2024
Good location👍! The smoke smell is very strong at the entrance of the elevator in the lobby! I stayed in room 1403 or 1406, but the room and service are really average! There is only one pair of slippers in the double room. I called to get another pair but no one delivered it. I called again and got it. The room costs more than 300 yuan per room, and there is no multi-function charging plug. There is only a plug for scanning and paying (charged 12 yuan per time!) A stingy hotel👎👎👎 In addition, the bathroom in the room is very small, and those with a stronger body will be stuck in the toilet. There is not even a hook for hanging bath towels in the whole room! ! !
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The hotel is located in the business district. This location provides great convenience for guests to eat, stay, travel, entertain and shop. The enthusiastic staff of the hotel will escort your travel. If you have any questions during your stay, you can contact the hotel front desk colleagues. We put "family happiness" first. We use the most intimate and warm service to move you. I hope that with our continuous efforts, we can win your 5-point praise next time! Welcome!
Guest User
Boutique Room - City-View (Double bed)
Stayed in Jan 2024
Solo travelers
61 review
1.0/5
Posted on Jan 16, 2024
1. The bathroom smelled of foul sewage; 2. The clothesline was just for show; 3. Of the combination shower heads, only the handheld shower head worked; 4. The security guard who appeared from time to time at the door asked me "where are you going" when I entered the hotel, and the next time I saw another security guard, he was rude. Unpleasant experience.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The hotel is located in the business district. This location provides great convenience for guests to eat, stay, travel, entertain and shop. The enthusiastic staff of the hotel will escort your travel. If you have any questions during your stay, you can contact the hotel front desk colleagues. We put "family happiness" first. We use the most intimate and warm service to move you. I hope that with our continuous efforts, we can win your 5-point praise next time! Welcome!