Yizebaobei
August 19, 2022
Parking is inconvenient. There is a ktv downstairs. The hotel is on the 4th-8th floor. When I opened the room, the front desk said that the 4th floor might be a bit noisy. I usually go to bed around 2 o'clock, so I can accept it. There is no back cover for the remote control of the air conditioner in the room, and the battery is loose. It turned on after pressing several times, but the temperature could not be adjusted after turning it on (it was confirmed that the remote control was broken). I called the front desk and said to arrange for the aunt to come and take a look, but the aunt refused and informed the front desk Ask the guest to press the remote control hard, the battery is loose. Later, I felt that it was very hot at 25°C, so I called the front desk again. The front desk said to arrange for the engineering department to take a look, but no one came after checking out the next day. The whole check-in process was very annoying. From the room facilities and others, I think the hotel owner has a sense of service. Why can't the simple needs of the guests be solved?
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