Wyndham Grand Shenzhen
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Wyndham Grand Shenzhen

Hansen Building, No. 2009 Caitian Road, Futian District, Shenzhen, Guangdong 518033, China
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Last booked 2 mins ago on our site
China travel essentials
Easy to reach
Airport pick-up available
English-speaking staff
Most card payments accepted
Great views
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Amenities
Indoor swimming pool
Fitness Room
Public parkingFree
Priority airport pick-up
Car Rental
Bar
4 Restaurants
Café
All amenities
Property Description
Wyndham Grand Shenzhen is well known for its convenient CBD location, which is nearby Shenzhen Convention and Exhibition Center in the Central Business District of Shenzhen. The hotel is right next to the metro of Gangxia Station, which is direct metro access to key borders such as Futian and Luohu Checkpoint. It takes only 15 minutes to Hongkong by high-speed rail directly, also 10 minutes to Huanggang Port, 40 minutes to Shenzhen International Airport and 90 minutes to Hong Kong International Airport by car. There are 268 well-appointed rooms with Western dining options, a lobby lounge plus the outdoor garden is designed to provide a relax business environment in this hustle and bustle city of Shenzhen.
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9.4/10
Outstanding
Upgraded room for me. Thanks. Appreciated. Service and location is great
All 8,292 reviews
Surroundings
Metro: Gangxia
(160m)
Metro: Gangxia North
(780m)
Airport: Shenzhen Bao'an International Airport
(33.2 km)
Train: Futian Railway Station
(1.6 km)
Train: Shenzhen Railway Station
(7.6 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

7

Presidential Suite Room

1 King bed
400m² | Floor: 30
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
6

Themed Room (King Bed)

1 King bed
40-45m² | Floor: 19-27
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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3

B.Duck room

1 King bed
40-55m² | Floor: 19-35
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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7

Club Suite King Bed Room

1 King bed
75-77m² | Floor: 21-35
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
4

Boutique Family Room

1 King bed and 1 Single bed
40-45m² | Floor: 19-27
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
3

Paul Frank Family Theme Room

1 King bed
40-55m² | Floor: 19-35
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
9

Executive Queen Room

1 King bed
40-55m² | Floor: 28-32
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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6

Themed Room

1 King bed
40-45m² | Floor: 19-27
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
4

Deluxe Twin Bed Room

2 Double bed
48-55m² | Floor: 21-27
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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3

Heka AI Deep Sleep Room

1 King bed
50m² | Floor: 29-30
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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4

Grand Deluxe Suite King Bed Room

1 King bed
88m² | Floor: 32
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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5

Deluxe King Bed Room

1 King bed
48-55m² | Floor: 21-27
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
5

Deluxe Suite King Bed Room

1 King bed
70m² | Floor: 21-35
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
5

Superior King Bed Room

1 King bed
40-45m² | Floor: 19-27
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
7

Grand Deluxe Apartment Room

1 King bed
75-79m² | Floor: 19-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
4

Superior Twin Bed Room

2 Double bed
40-45m² | Floor: 19-27
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
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Guest Reviews

9.4/10
Outstanding
8,292 reviews
50 guests in a row gave their stay a positive rating.
  • Cleanliness9.4
  • Amenities9.2
  • Location9.4
  • Service9.4
Average for similar properties in Shenzhen
Most Mentioned
Review summary
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Location: The hotel is situated in the heart of Shenzhen's CBD, offering convenient access to transportation, shopping malls, and dining options. It is located near metro stations, making it easy for guests to explore the city and enjoy nearby attractions.(based on 2,540 reviews)
R‍u‍g‍m‍a‍r‍1‍9‍6‍4
November 28, 2025
Top Stay at Wyndham Grand – Quality That Delivers The Wyndham Grand city hotel is a beautiful, albeit older building, which is exceptionally well-maintained. This is typical of Wyndham – their ability to keep their hotels in excellent condition makes them my first choice. Great location, great condition – simply reliable. I treated myself to Suite 3003 and did not regret it: a very beautiful room with a magnificent view. The breakfast was internationally focused and offered a wonderful variety. I must particularly highlight the delicious whole-grain bread – it was so good that it was unfortunately gone after my portion! (Tip: Get there early!) Conclusion: The Wyndham Grand lives up to the brand's promise. I can highly recommend this hotel without reservation.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
November 22, 2025
We got a free upgrade and complimentary breakfast as it was my partner’s birthday! Very enjoyable stay overall and super location
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
November 20, 2025
這是一個五星級酒店,一千來塊一晚,住出了2星的品質,500我都嫌多。那麼多評價那裡來的。 給各位來住的一個真實反饋: 1、圖一廁所洗漱台,刷着刷着牙,頭頂的水嘩啦啦的掉下來,工程師傅來説是樓上漏水了。 2、圖二換了房間給我們,送了水果,也是爛的,還不如不要送。 3、圖三被子居然裏面那些棉一塊塊的,全都泡棉的,蓋起來還是冷的。 4、隔音超級差,晚上隔壁房間的電視聲我還能聽見,這就算了,半夜睡到5點,有個男人在外面好大聲的敲門,敲了好久,然後大聲在外面罵😂😂 5、體驗感真的超級差,睡的各種不舒服。真的是五星差評。
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M‍4‍8‍1‍8‍5‍8‍*‍*‍*‍*
November 17, 2025
入住體驗非常滿意!酒店位置便利,前台服務熱情專業。房間寬敞整潔,床品舒適,一夜好眠。尤其是酒店的朝向跟夜景很好,夜晚躺在床上看着夜景很放鬆。下次來深圳還會選擇這裏!
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F‍a‍n‍g‍y‍a‍n‍g‍m‍e‍i‍y‍a
November 16, 2025
入住前兩天,就接到酒店打來的電話,温柔地詢問我有沒有什麼特別的需要。我隨口提起,那天正好是孩子的生日,如果能安排一間視野好一些的房間,讓他看看夜景就太好了。沒想到,這句小小的期許,竟被他們如此鄭重地放在心上。 真正推開房門的那一刻,我忍不住“哇”了一聲——整面玻璃窗外,是流光溢彩的城市天際線,夜色如畫,遠遠超出了我的想象。更暖心的是,床上佈置了一個生日祝福。那一刻,真的被這份不期而遇的温柔擊中了。 其實當天我們上午十點半就到了,原本衹打算寄存行李,沒想到前台那位笑容親切的工作人員(真遺憾沒記住她的名字!)直接説:“房間已經準備好啦,現在就可以入住。” 當我詢問附近適合帶孩子去的地方,她不僅推薦了人才公園,還主動幫我查好路線,細緻又温暖。 傍晚我們去了她推薦的人才公園。那裡不僅免費,還有震撼的燈光秀映照在湖面上,孩子興奮得一直拍手。回到房間,又發現新驚喜——小童牙刷、小拖鞋,甚至還有專屬零食。房間寬敞明亮,獨立的衣帽間,舒適的梳粧區,每個細節都恰到好處。孩子特別喜歡那個大浴缸,開心地玩了一個多小時,但小孩五歲不認識字不小心用了旁邊的泡泡浴球。(有顯眼的價格提示) 後來我向一位叫Rita的工作人員説明情況。她笑着説:“這就當是孩子生日的小驚喜,不用放在心上。” 輕輕一句,就把這筆費用免去了。從始至終,她沒有讓我們感到一絲尷尬,衹有被理解的感動。 從入住到離開,温德姆至尊酒店的每一個細節都在訴説:他們真正在乎客人的感受。不衹是標準的服務,更是發自內心的關懷。這座城市因為有了這樣的體驗,變得更值得留戀。如果説深圳是一座來了還會想再來的城市,那麼温德姆至尊酒店,至少佔據了一半的理由——它讓旅行不衹是住宿,而成為一段被温柔包裹的回憶。
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M‍5‍8‍2‍1‍6‍*‍*‍*‍*
November 8, 2025
住得很好,Freya熱情周到且專業,房間整潔乾淨舒適,酒店設施齊全,游泳池和健身房都可以免費使用,還有酒店位置也很好,周邊有很多商場,總的酒店很不錯,推薦
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M‍4‍4‍5‍3‍3‍*‍*‍*‍*
November 6, 2025
The hotel's location is excellent, situated in the central area of Shenzhen Futian CBD, with a lively commercial district nearby and convenient access to the convention and exhibition center. The service at the front desk, provided by Jossce, was very attentive and thoughtful they proactively arranged a room upgrade and even included complimentary breakfast. The room was clean and comfortable, making it highly recommended.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
October 25, 2025
必須誇誇這家酒店!首先感謝前台安排了 26 樓的高樓層,窗外景色絕了。房間裏一塵不染,床品和衞生間都很乾凈,用着放心。中途臨時需要延遲離開,工作人員Lily特別爽快地幫忙協調,全程沒讓我多等。設施也很新,體驗感拉滿!
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Services & Amenities

Indoor swimming pool
Fitness Room
Bar
4 Restaurants
Café
Meeting Room
Multi-Function Room
4 Restaurants
瀧悦鐵板烧料理
No additional info available
温德姆至尊酒店温吧
Open for: Breakfast, Brunch, Lunch, Dinner
Business hours: [Mon - Sun] 08:00-23:59
趣味·海鲜·榴莲自助餐
Cuisine: Seafood
Business hours: [Thurs] 06:30-10:30, 12:00-14:30,[Mon - Wed,Fri] 06:30-10:30, 12:00-14:30, 18:00-21:00,[Sat - Sun] 06:30-10:30, 12:00-14:30, 18:00-21:30
温德姆至尊酒店自助餐
Open for: Lunch, Dinner
Business hours: [Fri - Sun] 12:00-14:30, 18:00-21:30
More Amenities
Internet
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not possible
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Public areas
Cleaning services
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineWestern
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
HeightFee
Children under 1.2m in height
Free
Children between 1.2–1.4m in height
CNY 60.00 (approx. NZD 14.79) per person
Children over 1.4m in height
CNY 120.00 (approx. NZD 29.57) per person
Adult
Buffet:CNY 120.00 (approx. NZD 29.57) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 500.00 (approx. NZD 123.21) per night.
Deposit Payment MethodsThis property accepts cash and credit cards

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 2015
  • Number of Rooms: 268
Phone:+86-755-82998888
Wyndham Grand Shenzhen is well known for its convenient CBD location, which is nearby Shenzhen Convention and Exhibition Center in the Central Business District of Shenzhen. The hotel is right next to the metro of Gangxia Station, which is direct metro access to key borders such as Futian and Luohu Checkpoint. It takes only 15 minutes to Hongkong by high-speed rail directly, also 10 minutes to Huanggang Port, 40 minutes to Shenzhen International Airport and 90 minutes to Hong Kong International Airport by car. There are 268 well-appointed rooms with Western dining options, a lobby lounge plus the outdoor garden is designed to provide a relax business environment in this hustle and bustle city of Shenzhen.

Frequently Asked Questions

What are the check-in and check-out times at Wyndham Grand Shenzhen?

Check-in at Wyndham Grand Shenzhen is from 14:00 and check-out is by 12:00.

Does Wyndham Grand Shenzhen have a swimming pool?

Yes, Wyndham Grand Shenzhen has a pool.

Are pets allowed at Wyndham Grand Shenzhen?

No, pets are not allowed at Wyndham Grand Shenzhen.

Does Wyndham Grand Shenzhen provide breakfast?

Yes, guests at Wyndham Grand Shenzhen can enjoy breakfast during their stay. Breakfast option(s): Western.

How much does it cost to stay at Wyndham Grand Shenzhen?

Prices at Wyndham Grand Shenzhen may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

Which airport is closest to Wyndham Grand Shenzhen?

The nearest airport is Shenzhen Bao'an International Airport, just about 34 mins from hotel by car (33.2 km) away.

What is the cancellation policy for Wyndham Grand Shenzhen?

The cancellation policy for Wyndham Grand Shenzhen depends on the room type and booking terms.

About This Property

Nearest AirportShenzhen Intl. Airport
Distance to Airport33.17KM
Nearest Train StationFutian Railway Station
Distance to Train Station1.64KM
Nearest Metro StationGangxia
Distance to Metro Station0.16KM
Average Price FromNZD562
Hotel Star Rating5