Parkgevn Hotel (Shenzhen Railway Station Luohu Port)

Parkgevn Hotel (Shenzhen Railway Station Luohu Port) Reviews

Parkgevn Hotel (Shenzhen Railway Station Luohu Port)

2F, Building 6, Luohu Building, Jianshe Road, Shenzhen, ChinaView Hotel Details
Parkgevn Hotel (Shenzhen Railway Station Luohu Port)
Parkgevn Hotel (Shenzhen Railway Station Luohu Port)Parkgevn Hotel (Shenzhen Railway Station Luohu Port)Parkgevn Hotel (Shenzhen Railway Station Luohu Port)
Check available rooms for your travel dates
编组 10
We Price Match
1 night

Parkgevn Hotel (Shenzhen Railway Station Luohu Port) Guest Reviews

4.4/5
1183 review
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
Filter by:
Sort by:
All Reviews(1183)
Positive reviews(1143)
Reviews with photos/video(629)
Friendly front desk staff(173)
Easy to get around(128)
Awesome amenities(121)
Classy environment(115)
Convenient location(106)
Many amenities(63)
Close to metro(54)
Stayed multiple times(9)
Negative reviews(40)
B leung
Boutique Queen Room
Stayed in Sep 2023
Couples
17 review
5.0/5
Outstanding
Posted on Oct 3, 2023
Very convenient, walking distance to Lo Wu station Clean and tidy
Response from Property: Dear Jinbao, thank you very much for choosing and staying at Baijin Hotel! Our aim is to provide every guest with consistent high-quality butler service and comfort, safety and cost-effective solutions to meet your requirements and expectations. I believe that with your support, we will continue to improve the hotel's service concept and quality to ensure that you are always smiling every time you travel. We sincerely look forward to your visit again!
Guest User
Boutique Queen Room
Stayed in Aug 2023
Family
24 review
3.7/5
Posted on Aug 8, 2023
I booking 2 night first night room not in good condition !staff promise change other room for 2nd night
Guest User
Boutique Queen Room
Stayed in Jul 2023
Family
3 review
3.2/5
Posted on Jul 24, 2023
Good location. Price reasonable but room a little bit dirty
Guest User
Hotel Room - City-View (Double bed)
Stayed in Feb 2023
Other
128 review
4.5/5
Great
Posted on Feb 10, 2023
In good location and the facilities are in good condition. However you can always hear the noise from other rooms or corridor.
Piaoguodefuyun
Boutique Queen Room
Stayed in Oct 2023
Friends
1 review
5.0/5
Outstanding
Posted on Oct 18, 2023
The room is comfortable. The service attitude of Xiao Gao at the front desk is very good. I feel at home. I will stay here again.
Original TextTranslated by Google
Response from Property: Dear Jinbao, hello! Thank you for taking your precious time to review your sincere review of Baijin Hotel Railway Station Luohu Port Branch. Xiaojin is very happy to see your praise for the hotel service. Your recognition is the most cherished compliment for Xiaojin. First-class accommodation environment and high-quality service are our consistent goals and pursuits, as well as bringing comfort to our guests. And feel refreshed! Your support and encouragement are our biggest driving force for continuous improvement and progress. We look forward to serving you again
Guest User
Elegant Queen Room
Stayed in Sep 2023
Couples
2 review
1.5/5
Posted on Sep 20, 2023
1. The facilities showed that there was a washing machine. When we arrived at the store, the washing machine was broken, the elevator was broken, and the stairs were difficult to walk. I was discouraged from bringing my luggage, so I finally checked in reluctantly. 2. The toilet door is broken and cannot be closed tightly or fully opened. There is no carpet between the toilet and the master bedroom. It looked okay before moving in, but after I checked in, it was a mess after just washing my face and so on. After the door is closed, there is a vertical crack that is light-transmitting, facing the bed. It is hard to say whether the outside can see into the room. 3. After moving in, a rash broke out on my hands. The areas covered by clothes were fine, but the areas not covered by clothes were covered in rash. Follow-up: I went to the hospital in Wuhan and it was a contact allergic rash. The above situation is not exaggerated. Look at the picture yourself. 4. Called the front desk to inquire about the situation and asked for a solution or advice. The only answer was that there was a pharmacy nearby, but the location of the pharmacy was not specified. But the situation In an emergency, I could only take out and buy anti-allergy tablets. Finally, I found out that there is a drug store across the road from the hotel and just a little bit round the corner. I was very angry.
Original TextTranslated by Google
Response from Property: Dear Jinbao, hello! Thank you for your stay. We have always paid attention to the guest's experience during their stay, and at the same time actively improved the professional level and service standards of the hotel. We are sorry that we are still not perfect in some aspects. We will improve our shortcomings and continue to make progress. We attach great importance to your feedback and suggestions and will strengthen the training of front-line employees. We hope that you will have a brand new feeling when you check in next time. We sincerely look forward to seeing you again. Come and wish you good luck with your work. Have a happy life~~
愛玩的社蓄
Hotel Room - City-View (Double bed)
Stayed in Aug 2023
Family
4 review
5.0/5
Outstanding
Posted on Aug 14, 2023
🌟 The hotel's service staff are very friendly and professional. No matter what needs or questions we had, they were always happy to help us! I felt comfortable and relaxed during my stay at Park Hotel. The design of the rooms is very modern and the furniture and bedding are very comfortable! The Renminnan subway station near the hotel is also very close, I can easily travel to the center of Shenzhen!
Original TextTranslated by Google
6/9
Response from Property: Dear Jinbao: Thank you for your stay. We will continue to maintain high-quality and excellent guest service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your 5-star review of the store. The store will not let you down. We sincerely look forward to your visit again! I wish you a happy life and smooth work.
Yang。mo
Boutique Queen Room
Stayed in Jul 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Aug 3, 2023
Facilities: The room is well-equipped, the network is fast, and the lighting is warm Hygiene: The room is clean and tidy, and the guest room aunt is very polite. Environment: beautiful environment Service: Xiao Li at the front desk has a very good service attitude and greets everyone when he comes in and out.
Original TextTranslated by Google
Response from Property: Dear Jinbao: Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again! Xiaojin wishes you a happy life~~
Guest User
Boutique Queen Room
Stayed in Jul 2023
Friends
1 review
5.0/5
Outstanding
Posted on Jul 22, 2023
There is a washing machine and robot food delivery on the first floor, which is very hygienic. The environmental equipment is good. It is very close to Vientiane City and the border crossing, and there are shopping malls nearby. Easy access. The service staff Xiao Li is very enthusiastic and highly recommended.
Original TextTranslated by Google
Response from Property: Dear Jinbao, hello! Thank you for taking your precious time to review your sincere review of Baijin Hotel Luohu Port Branch. We advocate the concept of hospitality with sincerity, enthusiasm, etiquette and thoughtfulness to make guests feel at home. Thank you very much for choosing Baijin and leaving this review. Xiaojin is very happy to receive such a high evaluation from you! I hope Baijin will be your second home away from home! Xiaojin looks forward to having you come home again!
Guest User
Elegant Queen Room
Stayed in Jul 2023
Friends
5 review
5.0/5
Outstanding
Posted on Jul 29, 2023
The hotel is well-equipped and the WF is great. The bathroom and toilet are well separated. The room is clean and tidy. The environment is very good. The service attitude of the guy at the front desk is very good. He greets you when entering and exiting. It feels like home and so warm.
Original TextTranslated by Google
Response from Property: Dear Jinbao: Xiaojin is so happy to see that you love Xiaojin so much. At this moment, Baijin wants to write you a love letter, wrapped in 1970s kraft paper, simply stating the weather, Season, and then slowly tell you that Bai Jin really likes you. Do you know the difference between you and the stars? The stars are in the sky, but you are in Bai Jin's heart. I lie down at night listening to the wind and rain. The iron horse is you, and the glacier is also you. I look forward to the next visit of you and your friends!
Anonymous User
Elegant 2-bed Room
Stayed in Jul 2023
Family
1 review
5.0/5
Outstanding
Posted on Jul 19, 2023
The environmental sanitation is very good, the work efficiency is high, the room is clean, the room is large, has windows and is very ventilated, very close to the subway entrance, and fully equipped. Xiao Li at the hotel's front desk is friendly, serious and responsible. You can also store your luggage. The surrounding facilities are well-equipped and there is plenty of food. The overall feeling is very good.
Original TextTranslated by Google
Response from Property: Dear Jinbao: Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. We are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Guest User
Elegant 2-bed Room
Stayed in Jul 2023
Family
1 review
5.0/5
Outstanding
Posted on Jul 11, 2023
It is my first time to stay at this hotel. The location is convenient and there are many restaurants nearby. It is a 10-minute walk from Luohu Port. Sister Li at the reception desk is very polite. The hotel environment is good, the room is very clean, the equipment and facilities are very good, and the lighting is very warm.
Original TextTranslated by Google
Response from Property: Dear Jinbao: Thank you for your visit and the beautiful pictures. We will keep your praise and suggestions in mind, and we will actively improve according to your sincere evaluation. We hope that you will continue to support and choose our Baijin Hotel to witness Our progress and growth~ We are committed to bringing you a more comfortable stay experience~ All the staff at Baijin look forward to your visit and wish you a happy life~~
Guest User
Boutique Queen Room
Stayed in Jul 2023
Other
2 review
5.0/5
Outstanding
Posted on Jul 10, 2023
The location is convenient. There are many restaurants nearby. It is a 10-minute walk from the Luohu Port. The room equipment is very good. The WF is very good. The service staff Xiao Li at the front desk has a very good attitude and solves the problem in time. The room is very clean and the stay is very comfortable.
Original TextTranslated by Google
Response from Property: Dear Jinbao: Thank you very much for choosing to stay at Baijin Hotel. Your satisfaction is our unremitting pursuit. I would like to thank you for taking the precious time out of your busy schedule to sincerely comment on the store. If you have any personalized needs, please call the front desk of the store in time. The unique breeze of Baijin Hotel has a modern and intelligent style, just like a sail. The food street and Dongmen Pedestrian Street are only one step away... We sincerely look forward to your visit again.
gtr33
Elegant Queen Room
Stayed in Nov 2023
Family
1 review
2.0/5
Posted on Nov 4, 2023
The room smelled of sewage, there was a smell in the bathroom, the front desk did not proactively inform guests of the wifi password, the room phone dialing instructions were wrong, and the quilt smelled of cigarette smoke. Anyway, it was a bad experience. My son said he would not stay in this hotel in the future! ! ! Anyway, it’s a bad review
Original TextTranslated by Google
Response from Property: Dear Jinbao, hello! Thank you for your stay. We have always paid attention to the guest's experience during their stay, and at the same time actively improved the professional level and service standards of the hotel. We are sorry that we are still not perfect in some aspects. Regarding the smell and mosquitoes in the room you mentioned, please report it to the front desk as soon as possible. Xiaojin can upgrade you to a room for free. The front desk staff will also inform you of the room's WiFi password and the front desk phone number when you check in. We will notify the relevant departments to make adjustments, and we appreciate your feedback. We will keep this in mind as we improve the guest experience. Sincerely looking forward to your visit again!
Guest User
Boutique Queen Room
Stayed in May 2023
Other
6 review
5.0/5
Outstanding
Posted on May 10, 2023
It is very close to Shenzhen Station and the port. There is a subway entrance next to the hotel. It is more convenient to travel. The waiter greets you as soon as you enter the hotel. The service is very good. The room decoration is okay, there is no smell, the facilities are complete, and the waiter is small Yun also helped guide the way to Jinguanghua Plaza, it is worth recommending [strong]
Original TextTranslated by Google
6/7
Response from Property: Dear Jinbao: Thank you for your visit, your satisfaction is the greatest comfort and the greatest reward for the store. Bojin Group and Bojin Hotel will work harder to do a better job, and the quality and service are also excellent. They will guide your outdoor activities to nearby tourist attractions, etc....to add a sense of safety and security to your outdoor activities. Happy, will live up to your expectations ~ welcome to visit again ~ meme